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Customer reviews for Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker for
Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker
4.5 out of 5 stars
stars
760 ratings758 reviews
  1. 5 stars79% (603)
  2. 4 stars9% (66)
  3. 3 stars4% (30)
  4. 2 stars3% (26)
  5. 1 star5% (35)
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Showing 241-250 of 758 reviews
Nov 15, 2025
Reviewer name: David123
5 out of 5 stars
5 out of 5 stars review

Love this machine

I bought this in early October (so about six weeks ago) and it's a fun machine to use. It makes great coffee, easily, and we couldn't be happier with the purchase. And, we've owned both the Breville and DeLonghi before.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Mar 15, 2026
Reviewer name: Nelly27
1 out of 5 stars
1 out of 5 stars review

Horrible

This thing is absolutely awful don’t buy it. Have to recalibrate every time you make a coffee & most people don’t have 30 mins to make a watered down coffee.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi Nelly, Thank you for leaving your review on the Luxe Café Premier. We are saddened to hear how disappointing this has been for you. Having to recalibrate every time you would like a cup of coffee, only for it to taste watered down, is understandably frustrating. This is not the experience we want you to have, and we would like to help get your mornings back on the right track. To ensure a fast resolution, we encourage you to contact our team through our support page so a representative can assist you directly. Our self‑help guide is also available if you would like additional troubleshooting support. We appreciate the opportunity to improve your experience. All related links can be found below. Self-Help Guide: https://support.sharkninja.com/en-CA/article/ES600-Series-Ninja-Luxe-CafC3A9-Troubleshooting-Guide-ca Contact Page: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

May 1, 2026
Reviewer name: Mo03
5 out of 5 stars
5 out of 5 stars review

My Prize Possession!!

My favorite investment I've made!!! Love love love it! Great for me as someone who loves a variety of different styles of coffee! Easy to use, veryyyy user/beginner friendly. Can't recommend enough!!

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Feb 16, 2026
Reviewer name: Mlreedy16
5 out of 5 stars
5 out of 5 stars review

Great machine.

This is such a great espresso and coffee maker. So easy to use and easy to clean. Great purchase for anyone wanting to start and learn how to make different coffee drinks.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Apr 18, 2026
Reviewer name: PasReyn
5 out of 5 stars
5 out of 5 stars review

Awesome machine

I love this machine. It makes great coffee, and I am trying out all the coffee in different ways to create various brews. I am so glad I bought this machine.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Dec 3, 2025
Reviewer name: jse4
5 out of 5 stars
5 out of 5 stars review

Excellent coffee (and hot chocolate)!

I have owned the machine for 6 weeks, and highly recommend it. Easy to operate, and a great balance between automation and individual control. It replaced a DeLonghi Magnifica, and using the same beans, all coffees taste better. Looks good on the counter, too! I would buy again (but hopefully won't need to for several years).

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Nov 29, 2025
Reviewer name: B-Boy
5 out of 5 stars
5 out of 5 stars review

Best latte ever

I’ve read the bad comments and has to be competitors wright these things lol. I’ve had mine for a week and makes one of the best lattes I’ve ever had. During thanksgiving I had to have made 20 for my family members and they also loved it. I have 2 family members now joining the club. Go Ninja! Thanks for a great latte. BC

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Nov 28, 2024
Reviewer name: Kay P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It does it all

We have been using our new Ninja for over a week now. After we watched the five minute tutorial it's Ben a breeze to use. We like that there are so many options for brewing espresso or coffee. The hardest part is choosing coffee bean to brew. This machine does it all.

Review from Walmart.ca
Helpful?5XP1I1BYBXS720082624060
Dec 13, 2025
Reviewer name: Samira
1 out of 5 stars
1 out of 5 stars review

Doesn't work

I'm very disappointed with this Ninja product. I just bought it today, and it doesn't work at all. It keeps showing the “ADD WATER” error even though the water tank is completely full and properly in place. I've tried turning it off and on multiple times, but nothing works. I want to return this machine. I expected much better from Ninja, especially since I already have their blender and air fryer, which work perfectly. Unfortunately, this coffee machine didn't work at all, and I'm very upset.

Review from sharkninja.ca
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi Samira, Thank you for taking the time to leave a review. This isn’t our usual standard, and we acknowledge how frustrating this must be. We sincerely apologize for this experience. Something doesn't sound quite right with your coffee machine, and we'd like to investigate this with you. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to assist. They are available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. Alternatively, you can access our self-help guide here: https://support.sharkninja.ca/en-CA/article/ES600-Series-Ninja-Luxe-CafC3A9-Troubleshooting-Guide-ca. We look forward to hearing from you. Kind regards, Ninja Kitchen CA

Jan 21, 2026
Reviewer name: blue ninja
3 out of 5 stars
3 out of 5 stars review

Plastic clad colored version

From a functional standpoint, the machine performs well and offers good value in terms of features and capability. Its strongest attributes include the tare-based grinding function and the closed-loop feedback system that adjusts the grind setting to achieve consistent extraction by weight. Additional standout features include the ability to prepare cold coffee extractions and the ease of producing a range of milk textures—from flat milk and flat white to fully automatic cold foam. However, the product description does not clearly communicate that the machine’s construction is predominantly plastic. In contrast to the standard base model, which is clad in thin stainless steel, this version replaces nearly all visible stainless-steel components with plastic. This difference was a significant disappointment. Given the higher price point, the expectation would reasonably be for painted or anodized metal surfaces rather than plastic. While it is understood that material choices may be driven by manufacturing cost considerations, greater transparency is needed. Customers upgrading from the standard model to this version should be clearly informed that, despite the added cost and expanded functionality, the machine is primarily plastic in construction. If you asked me what I would have done - I would have paid less for the standard model as a recommendation.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi there, Thank you so much for taking the time to share such a thoughtful and detailed review. Your feedback highlights both the strengths you’ve experienced, like the tare-based grinding, the closed‑loop system for consistent extraction, and the versatility in milk textures, as well as areas where the product presentation didn’t meet your expectations. Your insight into the material construction is incredibly valuable. The distinction you pointed out between the plastic components on this version and the stainless-steel elements on the base model is an important consideration, especially at a higher price point. Feedback like yours helps us identify where product descriptions can be clearer so customers can feel fully confident in their choices. Kind Regards, Ninja Kitchen US.