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Customer reviews for Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker for
Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker
4.5 out of 5 stars
stars
760 ratings758 reviews
  1. 5 stars79% (603)
  2. 4 stars9% (66)
  3. 3 stars4% (30)
  4. 2 stars3% (26)
  5. 1 star5% (35)
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Showing 171-180 of 758 reviews
Feb 16, 2026
Reviewer name: Truth
4 out of 5 stars
4 out of 5 stars review

7.5/10

I believe this unit is decent but not worth the money they ask…I had to replace my first machine within a month of owning due to malfunction so the warranty replacement showed up recently seems to be working fine but the puck this unit comes with is not great, water collects in the puck and does not drain properly into mug, I would recommend getting a better puck for this machine If you purchase… overall I would give this unit a 7.5 out of 10.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
May 15, 2026
Reviewer name: KasiaT
5 out of 5 stars
5 out of 5 stars review

Easy to use with many great settings for truly ama

Perfect coffee/espresso machine with many settings! Haven't been to Starbucks in a while because this coffee is even more delicious. Extremely easy to use, pretty compact for all of the functions it has including frothing. I absolutely love making cold brews and cappuccinos. Great for hosting as well, but even better for a busy working mom on the go! Truly recommend this product!

Review from influenster.com
Helpful?5XP1I1BYBXS720082624060
Feb 10, 2026
Reviewer name: Greg I
5 out of 5 stars
5 out of 5 stars review

I'm no coffee expert, but this thing is incredible

Okay, so I am by no stretch of the imagination a coffee/espresso professional. I had an old drip machine, I replaced that with a K Cafe some years back, and received the Luxe Cafe Premier for Christmas, so my coffee experience is limited to say the best. I do know I love the taste of a strong espresso drink and hate Dunkin Donuts Lattes. Anyway, there used to be this little Lavazza Coffee Cart outside my office in Manhattan, and they made the best tasting lattes ever. We moved offices, and I didn't have it for years. This machine, plus whole bean Lavazza Espresso Roast and Torani flavored simple syrup made it possible for me to make comparable lattes at home, every morning, and the machine has essentially paid for itself in the last month. It's incredibly easy to use once you get the hang of it. It's easy to keep clean. It's relatively fast considering I can make 2 lattes in less than 5 minutes, including rinsing the baskets and milk jug in between. I love it. After some trial and error and a few bitter shots, I found the right grind size, the right amount of syrup, and the right milk/froth settings, and I make perfect lattes, every time, that even my fiance, who effectively hates coffee and would NEVER use the keurig, loves. I don't think it's the right machine for a genuine coffee snob, but for lattes with m whole bean Lavazza Espresso Roast, and classic regular coffee (Green Mountain Dark Magic), this machine is perfect for me, and I actually look forward to my coffee in the morning. If you're looking for a decent machine to get into brewing your own espresso, this thing is fantastic. I've heard people have had some problems with theirs, but mine has been working perfectly every time, once I got everything figured out. Don't get discouraged if your first 5-10 brews are awful. It will get better. The only thing I cannot for the life of me figure out is how to pull a good Quad Shot of espresso. So I just use 2 doubles lol. Would definitely recommend, but wish I got it in that awesome cyberspace blue color because that machine is gorgeous. Chrome takes a bit more work to keep super shiny. Oh, and I can't figure out how to get the froth wand back to shiny/chrome. It like burnt with milk residue and looks tarnished. It works perfectly so I don't really care, but I don't think it's possible to keep the wand looking new. If you're thinking about picking it up, do it. It's amazing.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
May 1, 2026
Reviewer name: Jb11111111
1 out of 5 stars
1 out of 5 stars review

Fails after the warranty is over.

Bought this 2 years ago when it first came out and absolutely loved it. However now it is failing, conveniently after the year warranty. The team claimed they “fixed it” by letting me send it in the warehouse, but it is now failing again. Only regular coffee brews will work, not espresso. I am sick of this headache.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear about your experience and understand how frustrating this must be, especially after already sending your unit in for service. This is not the level of performance we expect from our products. Since your machine is still not operating correctly, with espresso functions failing while regular coffee brews work, we would like to help get this resolved. Please try the steps in our troubleshooting guide here: https://support.sharkninja.com/article/ES600-Series-Ninja-Luxe-CafC3A9-Troubleshooting-Guide This link will also direct you to our Customer Support team if the steps do not resolve the issue. We appreciate your patience, and thank you for bringing this to our attention. Kind regards, Ninja Kitchen

Mar 13, 2026
Reviewer name: Mattybourbon
5 out of 5 stars
5 out of 5 stars review

Best of Both Worlds

I have been using this machine for a few months and I love it. It makes great drip coffee and espresso which is why I bought it. I usually have drip coffee in the morning and then a cappuccino or an espresso later on. I get the best of both worlds in one machine.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
May 23, 2026
Reviewer name: Button Ash
3 out of 5 stars
3 out of 5 stars review

LIke it ok with some complaints

I bought this a few months ago. I like it but I'm experiencing a problem. When I'm making espresso, it will have me dial the grounding to 10-15, the directions indicate something about this. But then when I brew the espresso at that grinding size, nothing comes out, It just wastes the espresso, and my time. This morning the espresso grind size suggested 10. I did that and it was ruined, nothing came out. I moved it up to 15, a couple drips came out. I used 20, and i got espresso but it seemed to run thru that too fast Overall I like the machine but if this keeps happening or I can't find a resolution, its going back.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi there, Thank you for sharing your feedback. We’re really glad to hear you’re enjoying your Ninja Luxe Café Premier overall, but we’re sorry to hear about the experience you’ve had with the espresso extraction. What you’re describing isn’t the experience we want for our customers, and we completely understand your concern about continuing to use the machine if this keeps happening. Your feedback is truly valuable, and we’ll be sure to share it with the appropriate teams as we’re always looking to improve both performance and guidance. If you’d like, our team would be happy to take a closer look at what’s happening and help get this resolved so you can enjoy your machine with confidence. You can reach us here: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

Apr 18, 2026
Reviewer name: KaylaS
5 out of 5 stars
5 out of 5 stars review

Pretty in Pink 💖🌸

Purchased the Raspberry NinjaLux as soon as I saw it come out. It is beautiful! I was on the fence about getting this or the Breville for the past year, and I am so glad I chose Ninja. It's very user friendly and easy to use, as are all Ninja products.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Jan 31, 2026
Reviewer name: Cnols
2 out of 5 stars
2 out of 5 stars review

Great mess left behind

This was a Christmas gift. I hate this this machine. It make a horrible mess in my kitchen! Only two people are using it And it requires a change of setting for each person And not just one setting. Water res. is too small as is the grinder, Requires constant attention , Too much work for one cup of coffee. Not for me!

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi Cnols, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with the machine, especially since it was a Christmas gift. We understand how frustrating it can be when a product creates extra mess, requires frequent setting changes for different users, and feels like too much effort for a single cup of coffee. That’s certainly not the experience we want our customers to have. We appreciate you being so open about the challenges you’ve faced, including the water reservoir and grinder size, as well as the amount of attention required. Your feedback is very important to us, and we’ll be sure to pass it along to our product team for review. If you’d like further assistance or would like to explore any support options, please feel free to reach out to us directly using the link below: https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen

Mar 31, 2026
Reviewer name: CharD
5 out of 5 stars
5 out of 5 stars review

Beautiful, and Easy to Use!

Received about 2 weeks ago, loving it so far! Easy to use, looks more intimidating that actual is. Lots of videos online that are helpful. The machine is gorgeous, looks great in my kitchen. Made Cold Brew, Espresso, Cold Espresso, and lots of Cold Foams so far!

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Feb 17, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great features

I bought this item 1 months ago and overall its good. Did hope for hotter coffee and milk. Would be great to consider this for future machines will offer hotter coffee and milk. As i did read more posts on the temperature and the option for one espresso shot.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060