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Customer reviews for Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker for
Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker
4.5 out of 5 stars
stars
638 ratings637 reviews
  1. 5 stars79% (502)
  2. 4 stars8% (53)
  3. 3 stars4% (26)
  4. 2 stars4% (26)
  5. 1 star5% (31)
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Showing 161-170 of 637 reviews
Jan 9, 2026
KDJ properties LLC
5 out of 5 stars review

Great features! Top Ninja quality as usual!!!

Top quality! Everything to be expected of the Ninja line. You will thank yourself for acquiring one of these. We use it at work and it is perfect for the office.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Mar 24, 2026
Joe and Sue
5 out of 5 stars review

Happy we bought!

Love this machine! The Ninja Luxe Pro makes great espresso and is really easy to use. I especially like the built-in grinder and milk frother. It saves space since it does so many things in one. Highly recommend!

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Mar 15, 2026
Nelly27
1 out of 5 stars review

Horrible

This thing is absolutely awful don’t buy it. Have to recalibrate every time you make a coffee & most people don’t have 30 mins to make a watered down coffee.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi Nelly, Thank you for leaving your review on the Luxe Café Premier. We are saddened to hear how disappointing this has been for you. Having to recalibrate every time you would like a cup of coffee, only for it to taste watered down, is understandably frustrating. This is not the experience we want you to have, and we would like to help get your mornings back on the right track. To ensure a fast resolution, we encourage you to contact our team through our support page so a representative can assist you directly. Our self‑help guide is also available if you would like additional troubleshooting support. We appreciate the opportunity to improve your experience. All related links can be found below. Self-Help Guide: https://support.sharkninja.com/en-CA/article/ES600-Series-Ninja-Luxe-CafC3A9-Troubleshooting-Guide-ca Contact Page: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

Dec 20, 2025
carlos colombia
4 out of 5 stars review

muy buena maquina

calienta la leche en demasia, casi que llega a quemarla. (pensar en una opcion de reducir la temperatura sin trucos, como enfriar la leche o la jarra etc. el embudo no se me ha roto pero es muy frágil, uno de metal podría ser la solución

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Jan 17, 2026
Kaykay32
5 out of 5 stars review

Luxury coffee at home

Absolutely obsessed! Took a few trial runs of course, but a great machine once you get it down. The tutorial video isn't very thorough with every setting so I had to do some googling.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Mar 9, 2026
Labanksrn
5 out of 5 stars review

5/5! The best coffee at home! It was an investment but kicking an expensive coffee shop habit is worth it! Grabbed some Lavazza super crema and it’s coffee shop quality at home!

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Oct 28, 2025
Emma123
1 out of 5 stars review

Not user friendly

Not user friendly. Takes 20 mins to make a cappuccino. By the time you clean around the machine and the milk frother, the drink would be cold. Additionally, the machine wastes so much water for no reason. Requires about 1.5 L every other day just after making two double espressos each day. Water starts leaking around the machine. Wanted to love it but honestly was so disappointed. Will be returning.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hello there, Thank you for taking the time to leave review. We’re truly sorry to hear that the machine didn’t meet your expectations. Your feedback about usability, cleaning time, water usage, and leakage is very important to us, and we’ll make sure it’s passed along to our product team for review. Kind Regards, Ninja Kitchen

Sep 2, 2025
sknpete
5 out of 5 stars review

I’m in love!

I just purchased this espresso machine a couple of weeks ago. I am in love! I have made cold brew, espresso, iced lattes and everything turns out fabulous. The cold foam is amazing! It’s user-friendly, easy to clean and relatively quiet. I highly recommend it!

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Oct 5, 2025
Mj64
2 out of 5 stars review

Disappointed

I really wanted to love this machine, but unfortunately, it’s been a huge disappointment. One of the biggest issues is the milk system—it doesn’t heat the milk properly. Every time I want a latte or cappuccino, I have to microwave the milk separately, which defeats the whole purpose of having an all-in-one espresso maker. On top of that, the espresso shot is very inconsistent. I use a shot glass to measure and have tried multiple techniques, but I never get a full 2oz pour. It’s always around 1.5oz, no matter what I do. For a machine at this price point, I expected much better performance and consistency. I had high hopes and really wanted this to work out, but sadly, I’m not happy with this purchase. I wish I had gone with a different brand.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi there, \nThank you for sharing your experience. We're truly disappointed to hear that your Luxe Café Premier hasn’t met expectations, especially when it comes to milk temperature and espresso consistency. That’s certainly not the experience we aim to deliver, and we understand how disappointing it can be when a product doesn’t perform as promised.\nWe’d love the opportunity to help troubleshoot these issues with you. Sometimes adjusting the frothing technique, cleaning the milk system thoroughly, or checking the grind and tamping method can make a big difference in both temperature and shot volume. Our Customer Support team is here to walk you through a few steps to help improve your results.\nPlease reach out to us by phone at 1-800-365-0135, we'd be happy to look into this for you, we’re committed to helping you get the best possible brew.\n\nWarm regards,\nNinja Kitchen US

Oct 16, 2025
Kwin
5 out of 5 stars review

Get this!

This Ninja Luxe machine makes excellent coffee and lattes. I look forward to using it every morning (and most afternoons). The interface is intuitive and the process of making a latte enjoyable. (I do run a water only cycle first to warm up the machine on chilly mornings…makes a big difference to the temperature of my drink.) I love having storage on the sides to keep everything tidy. I researched for years before I finally purchased my first espresso machine and got it on sale so I feel like I got a good deal. I absolutely love it!

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060