We appreciate your feedback, and we're so sorry to hear that you're unhappy with your Dawn Professional. Our products go through many quality tests to make sure they provide great results every time when used as directed, so this isn't the experience we want or expect you to have. Your satisfaction is really important to us, and we'd like to learn more, so that we can share tips on how to get the best clean from your Dawn, and assist you further with this. Please give our team a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday.

Dawn Professional is designed to provide accurate dosing to the sink delivered by the pump vs the use of a flip-top cap. This provides performance while also minimizing the overuse and waste. For further questions or information, please contact the P&G Professional Customer Contact Center at 1-800-332-7787.