We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

HI there. We're disappointed to hear this, because quality is very important to us. This isn't what we'd expect, and we want to learn more and try to help. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6427bfvi3 when you have a chance. Thank you.

We truly appreciate your loyalty, but are disappointed to hear about your recent experience. We haven’t made any recent changes so you should be getting the same quality Kleenex tissue you always have. We want to make sure you and your nose are happy so please take a minute and reach out to us online at https://www.kleenex.com/en-us/contact-us or by phone at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.). Thanks for your time and we hope to hear from you soon.

As we haven't made any recent changes to our Kleenex Ultra Soft tissues, we'd never expect you to have a difference in comfort. Please consider sharing some additional details about your recent purchase with us at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Providing a perfect product includes the packaging, so we’re grateful you’ve shared this experience with us. We hope you’ll provide more details by connecting with our team at 1-800-553-3639 (weekdays, 7:30 a.m. – 7:00 p.m. CT) so we can share it with the appropriate teams. Thanks!

We're sad to hear this, because quality is very important to us. This isn't what we'd expect, so feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6426AGm6y when you have a chance so that we can learn more and try to help. Thank you.