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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,279 ratings2,272 reviews
  1. 5 stars75% (1,699)
  2. 4 stars13% (307)
  3. 3 stars4% (96)
  4. 2 stars3% (57)
  5. 1 star5% (120)

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Showing 161-170 of 2,272 reviews
Jan 9, 2019
Alison2
2 out of 5 stars review

Hideous box designs!

No one in the world has a house that is decorated in these colors. Please redesign the boxes to be more neutral. Andy Warhol has been gone since 1968!

Review from kleenex.com
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reply from Kleenex Brand

Thanks for the feedback, Alison2. We're always changing our Kleenex tissues designs, so we hope you'll keep your eyes peeled and find a design that suits your tastes!

Apr 15, 2022
KJeaux
2 out of 5 stars review

Used to be so great

I raved about and paid the higher price for years for the ultra soft Kleenex. Now, it's sub-par at best and not “soft” at all, let alone “ultra soft”. Why did you change it? I'm so disappointed.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi KJeaux. We haven't made any changes to our facial tissues, so this is certainly unexpected. We'd like to learn more about what's going on and try to help, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us. Thank you.

Nov 2, 2016
Rick952
1 out of 5 stars review

Ugly New Designs

The new box designs are quite ugly. They are way to modern / abstract and they don't fit in with my house decor at all. They stick out like a sore thumb...

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex

Thank you for contacting us about Kleenex facial tissue, Rick. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Occasionally, the Kleenex Brand will update the graphics to better align with today's design insights and stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. We greatly appreciate your feedback and will be sure to share it with our design team. To discuss further, please contact us directly by phone at: 800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Nov 16, 2021
Kennedy I
1 out of 5 stars review

Ripoff !

The regular size kleenex 3 ply tissue, you would pack 235 tissues each box. Now you get 110 for 50 % increase in price ? Talk about getting less for more!

Review from kleenex.com
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Jul 15, 2016
Jimbo1965
5 out of 5 stars review

Kleenex are the Best

I would never use any brand but Kleenex. They are the best. I have summertime allergies and a sneeze just blows a hole thru the competition. Kleenex Rocks.

Review from kleenex.com
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reply from Kleenex

We appreciate that you're a loyal customer!

Nov 18, 2015
tomgrob
2 out of 5 stars review

Pop up issues

For the most part this is a good product as a tissue but the packaging has a real problem. When first opened it is very difficult to get the tissue started and you end up wasting the first 3 to 5 as they come out all bunched up and then you have to try to pull them apart to use 1. The plastic at the top also has issues as it will pull right off with the initial attempt This really needs to be looked at. I rated this as I would recommend but only because they are better feeling than the others

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Hi Tom! Thanks for taking the time to leave a review. We are happy to hear that you are loyal to our brand and want you to know what you’re experience is not typical of this product. When you have the time, please contact our Consumer Care team at: http://spr.ly/6182BKRFM or by phone at: 1-888-955-3363 Monday-Friday 8:00 am-4:00 pm CST. Have a great day!

Oct 3, 2022
Ralph
3 out of 5 stars review

Nice tissue, but...

I like the tissues, they are more substantial than most so I don't need two of them for a messy blow, but too frequently the next tissue does not pop up which I find very frustrating, especially when the box is more than half empty. You have to turn the box over and try to get a hold of just the next one, but often get two or three.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi Ralph. Thanks for reaching out to us. We can assure you this is uncommon, as our facial tissue should come out with ease. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more and try to help. Thank you.

May 3, 2024
NanRae
2 out of 5 stars review

Quality of Kleenex tissue

I've been buying your product for years. My last purchase was disappointing. Your claim of 3 ply needs to be removed. You cheapen up what I always considered above the rest and onto of that increased the price. When are profits for shareholder enough? I'll be looking for a new brand.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Aug 26, 2021
trish0729
1 out of 5 stars review

Really???

I recently purchased the 12 cube boxes package. I see some of the boxes are telling me I can be anything, get crafty do this do that. .. Just stop it. I don't need my kleenex boxes being woke. Its tissues, I want boxes that are colorful, pretty,seasonal etc.. I don't want my tissues preaching to me or anyone who comes into my home..

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

We appreciate that you've shared your thoughts with us, and we'll be sure to share your review with the rest of our team.

Jan 15, 2021
BJBY
3 out of 5 stars review

box size

This box size is okay. I really like the flat boxes that hold about a hundred. The big boxes that hold 230 are too big! The tissues get stuck at the bottom and they leave a lot of debris around the opening after about a hundred tissues. Wish the flat boxes were consistently available.!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Thanks for your feedback! We'll forward it to our team.