Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,313 ratings2,278 reviews
  1. 5 stars75% (1,728)
  2. 4 stars13% (310)
  3. 3 stars4% (96)
  4. 2 stars3% (58)
  5. 1 star5% (121)

Member photos

  • +308 images
Sort by |
Showing 161-170 of 2,278 reviews
Nov 16, 2021
Reviewer name: Kennedy I
1 out of 5 stars
1 out of 5 stars review

Ripoff !

The regular size kleenex 3 ply tissue, you would pack 235 tissues each box. Now you get 110 for 50 % increase in price ? Talk about getting less for more!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Nov 2, 2016
Reviewer name: Rick952
1 out of 5 stars
1 out of 5 stars review

Ugly New Designs

The new box designs are quite ugly. They are way to modern / abstract and they don't fit in with my house decor at all. They stick out like a sore thumb...

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex

Thank you for contacting us about Kleenex facial tissue, Rick. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Occasionally, the Kleenex Brand will update the graphics to better align with today's design insights and stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. We greatly appreciate your feedback and will be sure to share it with our design team. To discuss further, please contact us directly by phone at: 800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Jan 9, 2019
Reviewer name: Alison2
2 out of 5 stars
2 out of 5 stars review

Hideous box designs!

No one in the world has a house that is decorated in these colors. Please redesign the boxes to be more neutral. Andy Warhol has been gone since 1968!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Thanks for the feedback, Alison2. We're always changing our Kleenex tissues designs, so we hope you'll keep your eyes peeled and find a design that suits your tastes!

Jul 29, 2025
Reviewer name: SneezyInOregon
1 out of 5 stars
1 out of 5 stars review

Ugly box design

I use Kleenex tissues and love them, BUT the box designs are so ugly right now (July 2027) that I can't bring myself to buy Kleenex and have to look at the box in my house. Please make them pretty!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from social media team

Thank you for the feedback. We understand they may not be everyone's cup of tea, but appreciate your review. We'll be sure it is passed on. Thanks!

Mar 11, 2017
Reviewer name: Kitty41319
5 out of 5 stars
5 out of 5 stars review

Ultra soft...the only way to go!!!

I have been using ULTRA SOFT Kleenex for quite some time...with very good reasons...and results!! Besides being a blessing for a nose that suffers from chronic sinusitis, I wear contact lenses. Ultra soft Kleenex has less fibers that come off and into the air when used, thus cutting down on eye irritation. I always feel the difference when I don't have one handy when needed, and have to use something else that DOES cause said irritation!!!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

You know we are always here for you!

Mar 25, 2018
Reviewer name: Rudy
2 out of 5 stars
2 out of 5 stars review

Not so soft

I have been a 20 year+ loyal Kleenex buyer because I have year-round allergies. The Ultra Soft Doux we're the best. For some months now, I have noticed the Ultra Soft product line is much rougher. I was happy to find a good box recently and realized that it was just because it was an older one at the bottom of my storage cabinet. Something changed!! Now buying Puffs but don't really like them much either.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

We're glad you reached out. This doesn't sound right - as these are our softest tissue. Let's chat about this more so we can see what happened. Please give us a call when you have a moment at 800-553-3639, Monday through Friday 7:30 a.m. – 7:00 p.m. Central Time. Thank you!

Jan 23, 2018
Reviewer name: andy
3 out of 5 stars
3 out of 5 stars review

ultra soft not so anymore

i was wondering if it was just me, but i see other posts where people are saying the same thing. the ultra soft tissue has recently changed and are not so ultra soft anymore. my nose is not happy about this. come on Kleenex, fess up and tell us the truth. the difference in softness and texture is soo obvious.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Mar 12, 2022
Reviewer name: Bob G
4 out of 5 stars
4 out of 5 stars review

Kids project on box ends…

I saw a series of diagrams recently on the larger size box ends describing how to make a notebook out of the box. This reminded me of how to make simple things out of Kleenex tissues years ago. They were in ads, possibly. The projects were things like rabbits, birds, etc., one tissue. Although this might seem wasteful this day and age, but you could tie this into usage training by young-age demographic. Maybe how a bunny could help them blow wing their nose?

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Oct 27, 2016
Reviewer name: JoeE
1 out of 5 stars
1 out of 5 stars review

Chunks of paper (lint).

My wife used one of the tissues to blow her nose. While doing so she inhaled a large chunk of fuzzy lint. The episode lasted several minutes, blocking her airway, causing her to choke, and cough up several chunks as it broke up in her throat. I just needed a tissue and experienced the same lint fortunately I didn't inhale it as my wife did. Just letting you know so you can correct the problem. There is no product code or date on the box or I would give it to you.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex

Hi, Joe. We understand your concern and appreciate you bringing this to our attention. Nothing is more important to us than the health and comfort of our consumers. As with any airborne particles, breathing the dust may produce a sneezing or coughing reaction, and we’re sorry to hear you and your wife had this experience. Although the fibers occur naturally in the paper-making process, we take extensive measures to keep the amount of lint as low as possible. We assure you excessive lint is not typical. Working together with our consumers is one way for us to provide the highest quality product possible, and we’d love the opportunity to learn a bit more about your purchase. At your convenience, please reach out to a senior member of our Consumer Care team by phone at (877) 424-4543 (Monday - Friday, 8am - 4pm CT). Thank you.

Jan 8, 2017
Reviewer name: KathyInCA
3 out of 5 stars
3 out of 5 stars review

Lower quality

I buy the ultra-soft upright boxes at Costco, so maybe it is only their stock, but the quality has really nose-dived. The tissues are thinner, so they tear when pulling them out of my decorative holders. They are "dustier", as though they are losing particles during use. And they are definitely not as soft. Very disappointed!!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Thank you for giving us your feedback. Kleenex Ultra Soft Tissues should provide you with an extra soft, 3-ply tissue, regardless of where it was purchased. At times, lint can happen as these fibers occur naturally as part of the paper-making process. However, we do try to prevent as much as possible to deliver you a premium product. Since this is not what you have described, we ask that you reach out to our Consumer Care Team at: 800-553-3639 (Monday through Friday, 8am - 4pm CT). Thank you.