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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,313 ratings2,278 reviews
  1. 5 stars75% (1,728)
  2. 4 stars13% (310)
  3. 3 stars4% (96)
  4. 2 stars3% (58)
  5. 1 star5% (121)

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Showing 141-150 of 2,278 reviews
Dec 25, 2020
Reviewer name: Marlw
1 out of 5 stars
1 out of 5 stars review

Thin

I have been very disappointed in the quality of these tissues recently. They're si thin that they can't handle anything.

Review from kleenex.com
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reply from Kleenex Brand

We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Jan 26, 2025
Reviewer name: Yvonne w
4 out of 5 stars
4 out of 5 stars review

Box design

The box colors are awful. Too wild. No way they match any decor. I like the product, just wish the boxes were more subtle.

Review from kleenex.com
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Mar 16, 2025
Reviewer name: Ann 2
1 out of 5 stars
1 out of 5 stars review

Very disappointed!

Absolutely disappointed with the quality of!  I would like to have better product and maybe pay more.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from social media team

Thank you for taking the time to reach out! This definitely isn't something we'd expect, as we always want you to have a great experience with our tissues, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/64270d3UJ so we can help further. Thanks!

Apr 14, 2019
Reviewer name: CjMeann
1 out of 5 stars
1 out of 5 stars review

I have always bought ultra soft kleenex. They are not as soft as the earlier ones. Very disappointed.

Review from kleenex.com
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reply from Kleenex Brand

Ultra soft is in the name, CjMeann and we're disappointed to you hear your most recent experience isn't what you'd expect. We can assure you we haven't made any recent changes and would love to learn more about your purchase. Please reach out when you're free at https://www.kleenex.com/en-us/contactus or by phone at 800-553-3639, Monday through Friday 7:30 a.m. – 7:00 p.m. Central Time. Thank you!

Jan 5, 2015
Reviewer name: Leigh
5 out of 5 stars
5 out of 5 stars review

Do not like the new box design

I absolutely do not like anything about the new box design/colors. Sure hope these don't last long. Loved the previous flowers.

Review from kleenex.com
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Jul 1, 2023
Reviewer name: Diana
1 out of 5 stars
1 out of 5 stars review

Dislike new box design!

I love the product but hate the new box design……colors are yuck! Please bring back the blue, dark purple colors on box. Please please please!

Review from kleenex.com
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reply from Kimberly Clark

Hi Diana. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Nov 12, 2025
Reviewer name: sarahit16_7129
4 out of 5 stars
4 out of 5 stars review

Softness

The design it's convenient because they can fit in a small purse and the quality it's amazing they are soft and gentle with your nose and they smell amazingly good.

Review from influenster.com
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Oct 31, 2025
Reviewer name: nasibam_9366
5 out of 5 stars
5 out of 5 stars review

Soft and strong

Love these tissues! Great for travel in addition to everyday use. Perfect size to fit into a purse, diaper bag, kids backpack, and car. They feel soft on the nose and are strong and thick to protect your hands.

Review from influenster.com
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Dec 2, 2025
Reviewer name: Grandma S
3 out of 5 stars
3 out of 5 stars review

Always used and Loved this Kleenex

WHY IS THE PLASTIC INSERT IN THESE BOXES RIPPING OUT WHEN GETTING A TISSUE OUT? The whole plastic comes out. Was very gentle getting tissue out. I tried buying At different stores and they are all the same. IS THIS A MANUFACTURER DEFECT?

Review from kleenex.com
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reply from social media team

We're sad to hear about what's been going on, and can assure you it's not what we'd expect. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/642070nnm when you have a chance so that we can learn more and try to help. Thank you.

Dec 1, 2025
Reviewer name: irynab66_8997
5 out of 5 stars
5 out of 5 stars review

A reliable choice for everyday use, especially dur

Kleenex tissues are soft, gentle, and durable. They don't irritate the skin, even with frequent use, and they hold up well without tearing. A reliable choice for everyday use, especially during cold or allergy season.

Review from influenster.com
Helpful?3IQMXFX9J10G20080310504