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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,313 ratings2,278 reviews
  1. 5 stars75% (1,728)
  2. 4 stars13% (310)
  3. 3 stars4% (96)
  4. 2 stars3% (58)
  5. 1 star5% (121)

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Showing 101-110 of 2,278 reviews
Sep 6, 2023
Reviewer name: RMech
1 out of 5 stars
1 out of 5 stars review

New Box Designs are too loud and ugly

I love your ultra soft tissues and they are the only kind I but. However your new box patterns are very ugly and too loud. Please bring back the pretty older designs for us more traditional types. Thank you.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi RMech. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

Sep 26, 2023
Reviewer name: Car17
1 out of 5 stars
1 out of 5 stars review

New boxes☹️

I agree with others- new boxes are AWFUL! Many of us prefer softer, muted boxes. It would be great if you could offer a choice! Still love the tissues.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hey there. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

Aug 1, 2023
Reviewer name: disappointedcustomer
1 out of 5 stars
1 out of 5 stars review

Horrible colors

New boxes for the ultra soft tissues are horrible. They are truly an eye sore in my home. I realize some people may think they are great but how about offering a softer neutral colored box in addition. I am embarassed to put them out in my home.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi there. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

Mar 10, 2023
Reviewer name: Lifetime user
1 out of 5 stars
1 out of 5 stars review

Pathetic engineering

We have bought Kleenex my entire life. I'm 81. New packaging is awful. Inevitably after pulling a dozen tissues out, the rest fall off and can't be retrieved without turning box upside down and using tweezers to restart the “feed”.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

We're disappointed to hear about this, because our facial tissues should come out with ease. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more and try to help. Thank you.

May 5, 2023
Reviewer name: San Hano
1 out of 5 stars
1 out of 5 stars review

The Ugliest Kleenex Boxes Ever

The new Kleenex boxes are the ugliest boxes you have ever had in all of my many, many years of buying YOUR brand! I refuse to put those ugly things in my house! Until you change the boxes, I will find and buy another brand of tissue.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi San Hano. We understand that the new designs may not be everyone's cup of tea. We value your feedback and will take it into account for future updates.

Jan 8, 2024
Reviewer name: Chendo
4 out of 5 stars
4 out of 5 stars review

Not liking packaging

I have bought this product for year and love the tissues. But I do not like the packaging for the last months. Doesn't go with any decor of my house.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Social Media Team

Thanks for reaching out to us here. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

May 24, 2024
Reviewer name: kam1027
2 out of 5 stars
2 out of 5 stars review

Packaging design

I have purchased Kleenex for years but the new designs on your boxes have forced me to buy an off brand. Your designer needs to watch HGTV. They will see no fruit on their island or backplashes

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Social Media Team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Apr 2, 2026
Reviewer name: RonaldJ
5 out of 5 stars
5 out of 5 stars review

Reliable facial tissue

Kleenex Ultra soft tissue are amazing 3-ply tissues. They are silky soft on your skin, and strong enough for the worst allergy's. The tissues come in flat boxes, cubes, travel packs and more to suit your needs. They work great.

Review from influenster.com
Helpful?3IQMXFX9J10G20080310504
Feb 11, 2025
Reviewer name: Valiant
1 out of 5 stars
1 out of 5 stars review

Cost increase, quality decrease

I usually buy Meijer brand but these were sale. I can't believe they are 3 ply. They are so thin that when I pull one out of the box small peices fall out.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Oct 2, 2025
Reviewer name: margaritat27_2021
5 out of 5 stars
5 out of 5 stars review

🌸Soft & Cozy

I really like Kleenex Ultra Soft On-The-Go Facial Tissues. They are very soft and gentle on the skin, and easy to carry around. I especially love the box designs -the pretty patterns make them even nicer to use. A perfect combination of quality and convenience.

Review from influenster.com
Helpful?3IQMXFX9J10G20080310504