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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,279 ratings2,272 reviews
  1. 5 stars75% (1,699)
  2. 4 stars13% (307)
  3. 3 stars4% (96)
  4. 2 stars3% (57)
  5. 1 star5% (120)

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Showing 91-100 of 2,272 reviews
Jan 8, 2024
Chendo
4 out of 5 stars review

Not liking packaging

I have bought this product for year and love the tissues. But I do not like the packaging for the last months. Doesn't go with any decor of my house.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Social Media Team

Thanks for reaching out to us here. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Dec 5, 2016
Famous456
1 out of 5 stars review

Horrible color choice on boxes

So disappointed that my favorite Kleenex has updated their boxes to blue or purple choices. I prefer the neutral selections they had in the past that would express my style.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand Team

Thank you for writing us a review, and for being a Kleenex fan! We will update the graphics on our boxes from time to time to stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you, while still providing the same soft and thick, 3-ply tissues you've grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. Also, be sure to keep checking the Kleenex Brand website for new designs in the future. Your opinion is very important to us, and we'll certainly share your comments with the rest of our Kleenex brand team. If you have any further questions, please don't hesitate to contact us at 1-877-904-8482 (Monday through Friday 8:00 am - 4:00 pm Central Time) or online at https://www.kleenex.com/en-us/contact-us. Thanks again!

Dec 24, 2016
Mona
1 out of 5 stars review

Hideous new designs!

Whatever happened to the great designs that made Kleenex Ultra stand out? The premium look is definitely gone - the new designs are hideous - they look no better than cheap store brand tissues.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Hi Mona. We appreciate the time you took to share your review with us. From time to time, we will update the graphics on our Kleenex boxes to stay up to date on current design trends, but you opinion truly matters to us. Our goal is to continue providing you the same dependable quality tissues you have loved over the years will providing new, uplifting, and comforting designs that encourage you to share Kleenex care with those around you. We greatly appreciate your feedback and will be sure to share it with the rest of our Kleenex brand team. To discuss further, please contact us directly by phone at 1-800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Sep 6, 2023
Lori57
1 out of 5 stars review

Hideous boxes

I have used Kleenex for many years. PLEASE change the exterior box designs. These are hideous. My only choice right now is to try and find a box cover for them. Ridiculous. After reading the reviews, looks like I'm not the only one.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi Lori57. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

Jan 20, 2024
HollyP
1 out of 5 stars review

Poor quality

Quality is not what it used to be. For years I would only buy Kleenex brand tissues. Not anymore. The tissues have gotten smaller and thinner. I guess this is so you have to use more, therefore buy more.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Social Media Team

We're sad to hear this, HollyP, because we always want you to have a great experience with our facial tissues. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6423T3ght so that we can learn more and try to help. Thank you.

May 24, 2024
kam1027
2 out of 5 stars review

Packaging design

I have purchased Kleenex for years but the new designs on your boxes have forced me to buy an off brand. Your designer needs to watch HGTV. They will see no fruit on their island or backplashes

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Social Media Team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Apr 29, 2013
deb902
5 out of 5 stars review

Love Kleenex

I ONLY buy these Kleenex tissues (or the lotion ones) NOTHING else compares!!! they are soft, strong, luxurious feeling _ better than ANY other tissue - truly

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
May 16, 2018
Jmichelle
1 out of 5 stars review

What happened?

I have been buying Kleenex ultra soft 3 ply for years and now they are so rough. The tissues appear to be 2 ply instead of 3 ply. Now I have to find a new tissue. My nose is raw from using these.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand Team

We appreciate your loyalty over the years, but are disappointed to hear about your recent experience. We haven’t made any recent changes to our Kleenex Ultra Soft tissues. They should still be the same soft, gentle tissues that you know and trust. Since this type of experience isn’t typical we would like to work with you directly to learn more about what happened and see what we can do to help. When you have a little free time please give us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.). Thank you.

May 12, 2018
Tammie
5 out of 5 stars review

Scent?

I have been using these tissue for years. As a family of allergy sufferers it keeps us from having raw noses. BUT the last few boxes seem to have a scent - am I crazy?

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Hi! Our Kleenex Ulta Soft tissues remain free of added fragrances, so your family can stay comfortable through allergy season! Thank you for your loyalty, Tammie!

Jul 5, 2023
Emme
1 out of 5 stars review

Ugly new boxes...will not buy

I've been buying these forever, several boxes a week. But the new designs are ugly. I've switched to another brand. I hope you bring back something decent. I'm not buying until you do.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi Emme. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.