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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,313 ratings2,278 reviews
  1. 5 stars75% (1,728)
  2. 4 stars13% (310)
  3. 3 stars4% (96)
  4. 2 stars3% (58)
  5. 1 star5% (121)

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Showing 91-100 of 2,278 reviews
Jun 7, 2020
Reviewer name: act78
1 out of 5 stars
1 out of 5 stars review

What happened?

I bought a bundle of the ultra soft tissues last week and they're anything but. They're so scratchy I feel like I'm blowing my nose with hotel tissues. Never had this problem before. What happened?

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Hi there. Sounds like you've used our tissues before and know our high quality standards. Since your experience isn't what we'd expect, please reach out to us directly so we can learn more, https://www.kleenex.com/en-us/contactus or by phone at 800-553-3639, Monday through Friday 8:00am – 5:00pm CST. Thank you!

Mar 31, 2017
Reviewer name: typhi
5 out of 5 stars
5 out of 5 stars review

So glad I'm always prepared with Kleenex

Kleenex Tissues are perfect in our house because they stand up to our toughest cold and allergies without causing a raw red nose and care for our littlest noses without be harsh on those little faces.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Kleenex Ultra Soft Tissues for those extra tender moments!

Feb 14, 2026
Reviewer name: YvonneS
4 out of 5 stars
4 out of 5 stars review

Kleenex on the go

This packet of Kleenex on the go is perfect so that you can take Kleenex with you. The tissue itself is thicker than what you would typically find in a box.

Review from influenster.com
Helpful?3IQMXFX9J10G20080310504
Sep 26, 2023
Reviewer name: Car17
1 out of 5 stars
1 out of 5 stars review

New boxes☹️

I agree with others- new boxes are AWFUL! Many of us prefer softer, muted boxes. It would be great if you could offer a choice! Still love the tissues.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hey there. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

Sep 6, 2023
Reviewer name: Lori57
1 out of 5 stars
1 out of 5 stars review

Hideous boxes

I have used Kleenex for many years. PLEASE change the exterior box designs. These are hideous. My only choice right now is to try and find a box cover for them. Ridiculous. After reading the reviews, looks like I'm not the only one.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi Lori57. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

Jan 20, 2024
Reviewer name: HollyP
1 out of 5 stars
1 out of 5 stars review

Poor quality

Quality is not what it used to be. For years I would only buy Kleenex brand tissues. Not anymore. The tissues have gotten smaller and thinner. I guess this is so you have to use more, therefore buy more.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Social Media Team

We're sad to hear this, HollyP, because we always want you to have a great experience with our facial tissues. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6423T3ght so that we can learn more and try to help. Thank you.

May 30, 2013
Reviewer name: ghwillis
3 out of 5 stars
3 out of 5 stars review

first batch I 've ever had that was bad

I always purchase Kleenex in large quantity from Costco. This batch is the first I've had that is bad. The tissues do not come apart. It is as though they are glued together, which causes much waste.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Apr 2, 2024
Reviewer name: Covyoyo
3 out of 5 stars
3 out of 5 stars review

Ugly Boxes

Bought the 2-pack of the rectangular boxes yesterday for my sister, who is sick with a cold.  I would have bought the 4-pack, but I knew she would complain about how ugly the boxes were.  We  live in PA,  to the Hawaiian islands.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Feb 27, 2026
Reviewer name: RileyD
5 out of 5 stars
5 out of 5 stars review

Kleenex on the go is perfectly travel friendly for

Kleenex on the go is perfect for when you randomly have a runny nose or a quick clean up when you are on the run. They are perfect for any size purse or bag.

Review from influenster.com
Helpful?3IQMXFX9J10G20080310504
Mar 10, 2023
Reviewer name: Lifetime user
1 out of 5 stars
1 out of 5 stars review

Pathetic engineering

We have bought Kleenex my entire life. I'm 81. New packaging is awful. Inevitably after pulling a dozen tissues out, the rest fall off and can't be retrieved without turning box upside down and using tweezers to restart the “feed”.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

We're disappointed to hear about this, because our facial tissues should come out with ease. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more and try to help. Thank you.