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Sams Club
Sams Club
Member ratings & reviews for
Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72"
4.8 out of 5 stars
stars4,964 ratings2,109 reviews
  1. 5 stars89% (4,398)
  2. 4 stars6% (310)
  3. 3 stars2% (112)
  4. 2 stars1% (40)
  5. 1 star2% (104)

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Showing 541-550 of 2,109 reviews
Nov 21, 2025
Matthew
1 out of 5 stars review

Steadily worse in quality over time.

I've built three of these shelves now. The first one was flawless, second had some alignment issues and I ended up having to drill the frame a bit to make it fit. Third one... Nothing lines up right, wire racks all fit like crap, seems like QC went out the window.

Helpful?101KSND3IY1E20073211412
reply from Member's Mark Team

We're sorry the storage rack did not meet your expectations, Matthew. Please know it can be exchanged or returned for a full refund with the Member's Mark 100% Satisfaction Guarantee.

May 16, 2019
Kimberlie19
4 out of 5 stars review

Great Shelves, small problem with construction

These shelves are really great and sturdy, however we had an issue with assembly. The shelves should slide relatively easy into position, but ours could not from the mid-section to the top because the cross beam was welded incorrectly on one side, which twisted the frame just enough for the shelves not to be able to slide into the grooves at all. After a lot of hammering and trying to straighten it, we had to disassemble the whole thing and then turn the side around, which made it more easy to put together- but still not as easy as it should have been. We won't be able to connect shelves to the outside beam not though on that one side bc of that issue.

Helpful?101KSND3IY1E20073211412
Dec 15, 2025
BRIAN
2 out of 5 stars review

i am so sick of companies making things cheaper and cheaper in quantity yet charging more and more. in the past 13 years i have purchased 16 of these units. the last 4 being 4 years ago. today i bought 4 for a new location. EVERY PART IS THINNER LIGHTER WEIGHT LESS DURABLE THAN UNITS FROM 4 AND 7 YEARS. I DOUBT THESE HOLD UP 2 YEARS BASED ON JUST HOW CHEAP AND WEAK THEY FEEL HATE HATE HATE YOU GREEDY THIVING CORPORATE SNAKES

Helpful?101KSND3IY1E20073211412
Nov 30, 2022
Mark
4 out of 5 stars review

Verified Purchase

Good value

Rack is sturdy and well built. Pretty simple to put together and has hardware to attach to the wall for safety. Only negative was the box was pretty flimsy and tore up from shipping once it got to me. But it's steel, so it's not like it was going to be easy to damage...

Helpful?101KSND3IY1E20073211412
Dec 12, 2025
ELWOOD
4 out of 5 stars review

I bought 4 shelves 2 black 2 yellow they were delivered quickly and packaged great. they are designed well and built well, the delivery sevice fedex or ups sucked didn't handle with care or pride in thier job so one of the black shelf units was tweaked a little on the top of 1 of the legs nothing i couldn't tweak into shape and deal with. also 4 wire shelves were a little tweaked as well but i laid them flat and walked on them bending them back flat. i contacted sams and they offered full refund and or replacement. but i didn't have time for that because they needed to be installed that day as i travel for a living and only get one weekend at home every other month. so they then gave me money off as a credit on my account so completely satisfied with that and thier customer service

Helpful?101KSND3IY1E20073211412
May 4, 2025
Don
4 out of 5 stars review

Shelf 5* ... QC and handling 0*

the shelf itself is perfect. for the price even greater. but what you save in price you lose in QC of Sam's and their shipping partner(s). as MANY have stated you have a high likelihood of some damage to the shelf. my box came in the mail with significant damage. when building it i noticed the top of the main support had been crushed in. i was surprised i was able to assemble it 99% of the way with just one support bolt being impossible to use due to the damage. I was able to get it built minus one support bolt on the top shelf and thankfully Sam's CS online immediately offered me a 25% refund for the damage.

Helpful?101KSND3IY1E20073211412
Jan 1, 2026
Meehran
4 out of 5 stars review

Nice set but powder coat finish scratches

This is a really nice shelf unit that worked great in my garage. It's quite sturdy and easy to assemble for the most part. The cross beams prevent shelf sagging as well. My main gripe is the very nice powder coat finish isn't perfect out of the box and easily chips during assembly. If you don't mind that, then it's a great set.

Helpful?101KSND3IY1E20073211412
Nov 28, 2025
Lindsay
5 out of 5 stars review

Very Solid Storage

Absolutely perfect for our needs! We used the shelves to hold 50 lbs bags of animal feed. They are extremely sturdy and do not flex like our old metal shelves. We bought two shelves and made it the length of 3 shelves by assembling them all together.

Helpful?101KSND3IY1E20073211412
Oct 10, 2024
K Blanchard
5 out of 5 stars review

Verified Purchase

Great shelves.

Truly industrial strength. Sturdy and stable. Easy assembly.

Helpful?101KSND3IY1E20073211412
Jan 10, 2022
Brandy
5 out of 5 stars review

Verified Purchase

Very well made and easy to put together

Great for garage storage.

Helpful?101KSND3IY1E20073211412