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Sams Club
Sams Club
Member ratings & reviews for
Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72" H
4.8 out of 5 stars
stars4,964 ratings2,109 reviews
  1. 5 stars89% (4,398)
  2. 4 stars6% (310)
  3. 3 stars2% (112)
  4. 2 stars1% (40)
  5. 1 star2% (104)

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Showing 1-10 of 2,109 reviews
Apr 10, 2026
Sara
5 out of 5 stars review

Verified Purchase

Easy assessable and sturdy!

Very simple to assessable and very sturdy when finished. We now have several of these shelves for storage and love them! Highly recommend! (This is not a paid review)

Helpful?101KSND3IY1E20073211412
Aug 29, 2019
IPou
5 out of 5 stars review

Verified Purchase

Reliable

I needed to organize my garage, but was having a hard time due to space. I had many items that were bulky and heavy and needed something to fix this ASAP. I came across this rack and I am so glad that I did. The price was great and purchased online and pick up at the store made that much easier. I love it so much I am going to buy a second one. Pros: Easy to set up. Great Price. Sturdy. Cons: N/A I recommend this to anyone.

Helpful?101KSND3IY1E20073211412
Dec 31, 2021
KP
5 out of 5 stars review

Verified Purchase

Amazing shelves at a value

Love these shelves, I am finishing out my garage and need a nice shelf to compliment the floor and walls. These are very easy to install, they hold a so much weight, they have a great finish on them and they make the space amazingly efficient. I was able to pick these up curb side and set them up by myself no problem.

Helpful?101KSND3IY1E20073211412
May 9, 2022
miriamfs
5 out of 5 stars review

Verified Purchase

Awesome rack

So SO Easy to assemble. Love it. Bought 2 then 2 more. Gonna buy 2 more. I saved the cardboard from each box and cut out 2 pieces large enough to line 2 of the shelves on each rack. My husband was going to cut some pieces of plywood, but the cardboard is good enough. A few of the pieces were misshapen with manufacture errors, but I could make them securely fastened anyway

Helpful?101KSND3IY1E20073211412
Oct 19, 2025
CL
4 out of 5 stars review

Verified Purchase

2 parts were bent

I like the shelf, which I just put together today, but one of the cross bars and one of the grid sleeves was bent when we opened the box, and cannot be straightened. I will have to call Sam's tomorrow and see if they will get me replacement parts. Until then I'm missing one of the shelves.

Helpful?101KSND3IY1E20073211412
Nov 2, 2024
Tmm
4 out of 5 stars review

Verified Purchase

Decent value

It was somewhat hard to put together because I didn’t have help. Be sure to space the shelves far enough apart to fit boxes on each shelf. The recommended placement didn’t leave enough room for me so I ended up adjusting the shelves . Good value for the price though

Helpful?101KSND3IY1E20073211412
Nov 30, 2022
BrianB
4 out of 5 stars review

Verified Purchase

Very Satisfied

Great shelf system! The only reason i didnt give it 5 stars was because the gratings are a little weak with heavy objects that dont sit all the way across from front to back. This causes the gratings to sag down until they hit the cross members which will accept the weight, just unsitely seeing it sag. I fixed the issue by adding black painted plywood on top of the grating and probably doubled the weight capacity. Looks great in the garage and I'm already making room for a second one. It would be nice to be able to order an extra shelf for addition space for shorter boxes.

Helpful?101KSND3IY1E20073211412
Nov 15, 2022
Shannon
3 out of 5 stars review

Verified Purchase

Good but be watchful of the boxes upon pick up.

I bought 5 of these. 4 of the boxes looked a little roughed up but I brought them home as they were already loaded on my truck by the time I saw them. I bought them online for curb side pick up. They’re way too heavy to take in and out. So I let it be. I get home and unloaded. I have a friend of mine helping unload and put them together. 4 of the 5 shelves were bent. It took forever to put them together and it wasn’t easy as parts were bent and twisted. If they weren’t so heavy and bulky I would’ve taken them back. Once they were put together and functional they’re great. Perfect size to put in my basement to try and organize items. I’ve bought these before and didn’t have the problems I had with this last purchase. Lesson learned… if boxes are roughed up someone from the store can switch them out before going home. I paid too much to struggle putting these together.

Helpful?101KSND3IY1E20073211412
Jul 23, 2022
Flo
1 out of 5 stars review

Verified Purchase

Horrible quality

I purchase two of these a few years ago and I needed one more.I bought one,took it home,and after I opened it I immediately noticed the base of the frame was welded so poorly,out of square(by almost 45 degrees,no exaggeration),and pushed into the groove of the frame that there was no way the shelves would fit . Anyways,took that back to the store,I went to get a replacement,same thing. I opened the third box ,guess what.. At that point the manager said that they won’t allow me to open more boxes(I totally understood),but I decided to get one regardless,I am a handy man and have a lot of tool and I figured I can break the welds and put it back together after I straighten the frame. I remember how fast and easy was the installation of the first two. This unit took almost two hours to install,I did not have to weld it back again ,but I used heavy duty clamps as spreaders to correct the extremely poor job done by someone that looks like has no idea of what they’re doing. Lack of quality control is what bothers me the most, I didn’t even mind paying the “new “price of $199, both other units were $149. I didn’t expect and increase in quality with the increase in price,but at least keep it the same!

Helpful?101KSND3IY1E20073211412
Jul 28, 2024
Avoid Members Mark
1 out of 5 stars review

Verified Purchase

Broken H pillar

One of the pillars was broken, called Members mark phone number and they’re an absolute nightmare to work with. I have never come across customer service this horrible. I called 5 times and they would just hang up on you without answering any questions and refused to provide their name. There’s 0 accountability, i called Sam’s club and they transferred me back to members mark customer service. Don’t waste you $$ buying members mark products because if it’s not working good luck reaching anyone to resolve your issue. Wish i would have recorded the phone call. Had to take the broken pillar back to Sam’s and the manager was nice enough to get it replaced. Once setup it works as intended, setup took about 30 mins. Top holes did not line up properly so had to use the hammer and a towel

Helpful?101KSND3IY1E20073211412