It does a so so job on the carpets. But the mess it leaves on the hardwood floors or tile after it is supposedly cleaned makes for twice the work. I wish I had my old hoover back. Not worth the money.

[This review was collected as part of a promotion.] Why they call this a pro heat is beyond me! The water is as hot as you fill it with! It's a VERY heavy machine to lift . The suction is poor at best!

[This review was collected as part of a promotion.] It's not strong enough to pull the dirty water out of the carpet and when I turn it off dirty water leaks out back all over the floor. Waste of money! I'd give it no stars if that was an option.

I have multiple dogs. One of them has a sensitive tummy. I came home to find dark loose stool all over my cream color carpet. It took out EVERYTHING !! I will never buy anything but this machine ever again.

I love how easy the bissel pet pro carpet cleaner is to use it cleaned my carpet really well it was easy to handle thank you pinch me for my Bissell pet pro carpet cleaner

I might as well dump a gallon of water on my carpet. Because it sure won't suck any back up. It just makes the carpet soaked with water. Now the brushes won't go around either and I have only used it a few times.

Over the years we have used several different commercial carpet cleaners. This Bissell cleans better than any of them, plus it leaves the carpet wifh a nice scent.

I use the machine for carpet shampooing. It cleans very well, and it is easy to use. Pet odor and stains have been removed. A bit of a negative is the time it takes to clean the machine afterwards.

After 18 months it does not work Tried all the trouble shooting suggestions. All I got for my effort was a burning mechanical smell. Closest repair is an hour away. A complete waste of money.

I had a hoover steam vac, and thought it was good, I had it about 10 years, then I bought a Bissell Pro Heat 2x and it picked my dog hairs what the hoover left back, it's well made. Thank you for such a fine product