I have a small dog. Even though she is trained she still has accidents on the carpet. My carpet was feeling rough to the touch I hated even walking on it. I got my Bissell and I used it the first night. When I emptied the full tank I was surprised at how dirty the water was. Just the thought that I have not had my carpet cleaned in three years makes me cringe. My carpet did not have any stains so I can't say how it works on them. However I can say that it will remove a lot of dirt from your carpet. Also the box came with two samples of cleanser. The professional with OXY was the best one. It smells clean and light it is not over powering at all. I read many reviews before buying this. Please follow the directions to the t and you won't have any problems.

[This review was collected as part of a promotion.] I used my brand new ProHeat 2X® Revolution® Pet Pro Carpet Cleaner for the first time and the smell put out by the machine was extreme, setting my air purifiers off to red. I'm not sure if this is a defect or normal, but is certainly doesn't bode well for air quality safety. Considering returning.

By far the best shampooing unit I have owned. Cleans well as can be cleaned itself very easily. I'm curious to see if it stands the test of a few years, where some of my other Bissell products stopped functioning correctly. Such as sucking up the dirty water.

This is a good carpet cleaner. I could tell it was working when towards the end of the living room there were large lint balls being left behind. I only wish it had sucked up more water. I used the heavy duty setting so I cannot speak for the lighter one, but it seemed to take my carpets a long time to dry.

I used to have a Hoover and it always left behind clumps of dirt/dust clots when I would use it. The Bissell does not. It cleans very well. I have three children and very old carpets, so I can't say that it got all of the set in stains out, but I can say that I am happy with the results I got. They look 10x better. They are softer and feel so much cleaner to walk on. I didn't expect perfect results because some stains are near impossible to get out...i.e. reds...but it got out so much more than I expected. It is so easy to change out when it's time to empty the tank and refill. It's also very easy to clean. The hose attachment is easy to use as well. I love the spot shot feature. It helps get into those set in stains. To me it was worth the purchase over hiring a carpet cleaner for the same price. Because I most likely would have gotten the same results for the same price. I highly recommend this Bissell even if you don't have pets. It cleans great.

This product is so loud that I can't bring myself to even use it again. My husband bought this about a year ago and we've used it once. It was intolerably loud. Louder than any other machine we own - even louder than the snow blower. My child with sensory issues had a full blown panic attack from this. Did it clean the rug? Yes. Is it worth using again? No.

[This review was collected as part of a promotion.] Hi I just want to say I just cleaned my carpet with my Bissell two-time pet pro Max today I want to say that I've had this machine for over 10 years and It still works like the day I bought it I love it I wouldn't buy any other brand It works the best of any machine I've ever tried absolutely would suggest this to everyone I bought it when they first came out it might even be over 10 years old. In fact my mother had some spots on her carpet at her house and had it professionally done and they were not able to get the stains out and I went over there with my Bissell and got the stains out and she was so impressed

I was very impressed with the results of year old messes from my puppy. ( We used the OXY formula for pets). I thought the weight was ok to bring up and down the levels of our house. You will constantly have to empty the dirty water tank and fill the clean one but any bigger of a tank and you have the issue of moving more weight so I feel the trade off is fair . One small thing that I felt was a bit of an after thought was the design of the clean water tank . When you are filling it with solution and warm water, the line is on the other side of where the groove is when hold it. A filling line all the way around or at least where you can see it without turning it when filling would have been more convenient. The cord was long enough but the hose wasn't quite long enough to do all stairs while plugged in on one floor so it would have been nice to have a hose about 2 feet longer. Also I found that the 6" tool when used for stairs left the stairs them very wet still. I would have really liked to have the Bissell 3 point stair tool instead. Nonetheless, even though I've only used it once ( I did the whole house ) , I'm glad I purchased this carpet cleaner , I'm impressed with the warranty and I wish I bought it 3 years ago when we first bought our home instead of hiring a company.

I bought this after my mom took my old one hostage. We have three little dogs that had a hard time holding it when we worked 10 hour days. The carpet in our new home looked and smelled so gross I couldn't stand it! I bought this, set it up myself (it was super easy), and was on my way to clean carpet bliss in no time! It really picked up all the stains and even some lint and gunk my dyson failed to pick up. The pet stains are no more and our carpet looks like new, plus it smells so much better!

The cleaner seemed like a good design, but it's not for pets. The narrow opening for the suction plugs up with hair. Yes it comes with a tool, but why so narrow. Why does it need to heat the water when you already put hot water in it, and the water runs out in 5 min? The suction is ok but I've seen better in other machines. The machine will clean dirt but pet hair will just get wadded in clumps under the machine and then be left all over the carpet. The Stain Trapper tool is a joke. Barely any suction, so a waste of money.