This vacuum drips when you carry it . Had it serviced once for the problem didn't help. So if you want a vacuum that drips when you carry it this is your vacuum. I was told you need to keep it clean but it did it after only 2 short uses again.

I have cleaned two 5x7 oriental rugs, one 11x14 oriental rug and two 5x3 rugs, This product cleans well. BUT after just that much use, the belt to the rotor brushes broke. I am NOT happy about that,

My husband is a ex carpet cleaning tech and he said this works just as good as the equipment and cleaners they had at his shop. My cat spilled my whole iced latte and it cleaned it right up.

does a great job

What a total failure and piece of garbage. Used once, spray failed completely. It's now just a (weak) vacuum ....

Loses suction frequently. Water sits on the carpet. On a positive note it cleans fairly well when it works properly.

[This review was collected as part of a promotion.] For something that is marketed for pet owners,this products is a hair pusher. It balls up under the brushes until a nasty wet ball of hair is left on the floor. You can tell the developers do not own pets. Sure the carpet gets cleaned eventually but most of the water stays in the rug. Out of one gallon of water it used the machine recovered maybe a cup of liquid.

Rollers stripped almost immediately on first use. Call Bissell. Had parts shipped out. Lasted about 1 more cleaning. Put in shop & waited 3 months for parts to arrive that never came in. Picked up shampooer. It sits in a closet waiting for parts that will never arrive. Waste of money and hours of my time trying to get it repaired. Not even good for a paperweight. I want my money back so I can go purchase a quality product that actually works and will hold up under normal household use.

[This review was collected as part of a promotion.] This carpet cleaner does well at removing stains and refreshing carpets, but things keep going wrong with it. The clean water tank has sprung a leak from the bottom, and the replacement part has been out of stock for several months. Also, the upholstery tool is finicky about when it wants to dispense cleaning solution.

From the moment I turned it on I knew this was a great purchase. I have had a stain in my bedroom for a year now that no other shampooer has been able to lift. I used the hot shot function. And the stain is GONE! Not to mention it was super easy to clean after using.