Needed a replacement for an eight year old carpet cleaner, that other "H" brand. This Bissell blows it out of the water!! It's so much easier to use, to take apart and clean up is a breeze. My carpet looks new again. I no longer feel like I'm pushing around a tank, I'm zipping along with a sleek sports car. Bissell has a winner!!

[This review was collected as part of a promotion.] The only reason I didn't give this a five was because of the awkward nature of the tool attachments because, even the slightly reduced capacity of the grey water container and the solution supply container isn't that bad. However, for pure cleaning power, this really floored me. I may get the handheld for stairs although I will give this one a shot first but the tool attachments seem underpowered when I used them for tight spots.

My cat has been peeing on the carpet, and I was afraid our home would start smelling like "PET PEOPLE" This machine did a great job removing the smell COMPLETELY! I was so impressed with how easy the machine was to clean afterwards as well. FANTASTIC PRODUCT - I never write reviews, but this has truly brought my "meh" house back to "new" house.

This is the rug / carpet cleaner you've been waiting for. Even the cross wave couldn't clean my area rugs like the Pro heat 2 does. Please note; the pro heat isn't a hybrid. It's a dedicated rug and carpet cleaner. I've used nothing better in my many years of cleaning carpets and rugs. "You cannot rent a better machine." 1,2,3... 1) Bissell symphony for vacuuming and steam cleaning all hard surface floors. Tile, wood, vinyl... 2) Crosswave for hard surfaces and rugs and carpet. Spot clean extreme wet, dry, wet and dry messes. It's a true upright wet vac scrubber. 3)! Bissell Pro heat 2 pet plus. The very best upright rug and carpet cleaner I've ever used. You cannot beat this trio for all of your floor needs.

I received this machine for Christmas thinking it would be great for me because I have 6 dogs. Filling up water tank was a challenge because it does not lay flat to measure water and cleaner. I had to purchase the bare floor part individually. The machine is very heavy and hard to maneuver on hard flooring. It's very loud. I had to do at least 10 run overs on a stain before it cleaned. The water doesn't distribute evenly when you push on the trigger. It leaks water when it's turned off. I am not impressed at all. I have used it once so far. If I can send it back for a refund, I will. If not, you will never get my business again.

The first time I used this cleaner for the first half of one room, it worked great. Once I had emptied the dirty water and refilled the clean water tanks, it did not work as well. I cleaned all of the pieces and got all of the excess hair out of every niche, but the suction still did not return. The dirty water tank did not refill at all but the clean water tank emptied fully. I re-cleaned all of the tanks and parts, and put it away for another day to try again, but I am disappointed.

[This review was collected as part of a promotion.] My favorite cleaner until the belt broke and after ordering 4 different ones never found one that worked. So disappointed!!! Gave up and ordered a different carpet cleaner and it is not as good and cost more. Will be shopping for another brand.

The greatest thing is how easy this machine is to use and then clean it. My daughters had the bladder type but they were hard to use and even harder to clean up. Love the pan to set it in, no drips. Pop of the top 2 plastic pieces over the brushes and rinse and clean, wipe out hair and fuzz, or better yet I have a hose on my back porch and hose the brushes etc down. Looks like new, no dirty yucky look. I wouldn't have bought had I not seen combination package, then had to call to find, but so happy with it. I waited 2 years to give this review because I wanted to make sure I was completely satisfied with the package. I think this is the best they have ever made.

[This review was collected as part of a promotion.] After power washing my outdoor rug with very little success, I decided I would give it one last try with my Bissell pro heat 2x before I threw it away. While the rug was still in good shape, it had been neglected for over a year and I felt it was beyond cleaning. I did hesitate for a minute. I thought all this ground-in dirt and algae may be too much for it to handle, and I didn't want to damage the machine. But, after using my Bissell for 3 years, and seeing that it could tackle any job I put in front of it, I thought I would try. I would start by cleaning a corner first to see how it would handle it. The results were shocking as you can see in the pictures. I'm so excited to be able to enjoy my rug again. Here is a big THANK YOU to all the engineers who developed this product. It's an incredible machine. Well done!

[This review was collected as part of a promotion.] I purchased the Bissell Pro heat 2X Revolution. The fill bottle started leaking and apparently this is a common problem, because you can't get a replacement part. I'm not sure if I have to purchase another cleaner it will be a Bissell. Very disappointed