I must have gotten a lemon because I have had nonstop issues with my unit. At first, the water tank was leaking due to a manufacturing issue which needed to be replaced. Now after the second time I've used it in 8 months, I noticed a burning smell and found out that the belt was damaged. Aside from that, the dirty water tank looks big, but the max fill line is a small fraction of the actual tank itself which means I have to empty it often. It leaks water everywhere, so I have to bring a towel with me to wipe up my hardwood floors as I go from rug to rug. The only thing I like about this thing is that it's lightweight. I've had great success with Bissell products before, but their quality seems to be going downhill. I would invest in a higher quality vacuum over this model.

I've had this carpet cleaner for only a couple of years. I am cleaning it properly but in the last few try I've been using it, the cleaner hasn't been doing what it's supposed to do. I'm having trouble with it sucking up the dirty water and it doesn't have the capacity to shampoo the carpet anymore.

It's so awesome of a carpet cleaner, Thanks again for another great product.

Area rug turned I like new

have onl used it once but was very easy to use and clean when done

Product is well built and I like all the accessories that came with it.

Good product. Cleans and washes carpet perfectly. Let's see what will happen next.

Works really great. Very pleased with my purchase.

Took a long time to get and not as tough a pad sets as I had hoped

[This review was collected as part of a promotion.] My trigger is no longer spraying solution.