Customer reviews for BISSELL CleanView Swivel Pet Upright Vacuum with Active Extension Wand

Customer reviews for BISSELL CleanView Swivel Pet Upright Vacuum with Active Extension Wand for

BISSELL CleanView Swivel Pet Upright Vacuum with Active Extension Wand

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4.6 out of 5 stars

stars3,853 ratings3,853 reviews

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Jan 19, 2023

Dustin

5 out of 5 stars review

Verified Purchase

Yes I would by this product again

[This review was collected as part of a promotion.] Great product. Versatile!! can handle the small jobs and big jobs

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Nov 22, 2019

Janet

5 out of 5 stars review

Verified Purchase

Great job-

[This review was collected as part of a promotion.] So far so good - I have only used it once and my rugs look and smell significantly better!

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Jun 24, 2019

Eileen

5 out of 5 stars review

Verified Purchase

Great machine! Worth every penny!

[This review was collected as part of a promotion.] Love this machine!! Easy to use. I use it mainly for our floors and they look great!!

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Mar 10, 2026

Kaycee

5 out of 5 stars review

RUN don’t walk!

This is hands down the best carpet cleaner on the market! You won’t regret buying it, cleans deep and dries well

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Nov 8, 2025

MLind

3 out of 5 stars review

Great, but leaks!

Love this product, but I can’t give it 5 stars because it has constantly leaked after use since I took it out of the box. Aside from that, it’s awesome!

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reply from BISSELL Consumer Care

Thanks for sharing your feedback. We're glad to hear you love the machine, but we're sorry it's been leaking since first use. This can sometimes happen if the clean water tank isn’t fully seated—try removing and firmly pressing it back into place. If the issue continues, our team at support.bissell.com is ready to help make it right.

Jun 25, 2025

Coop

5 out of 5 stars review

Highly recommend

I just received my carpet cleaner today and started cleaning a deep urine stain. My carpets are beige and man did it remove most of the color and smell already. I'm happy we purchased this cleaner. I was worried the stains wouldn't come it but low and behold they did. Thank you Bissel!

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Aug 1, 2025

ProHeat 2x

3 out of 5 stars review

I've had this carpet cleaner for only a couple of years. I am cleaning it properly but in the last few try I've been using it, the cleaner hasn't been doing what it's supposed to do. I'm having trouble with it sucking up the dirty water and it doesn't have the capacity to shampoo the carpet anymore.

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reply from BISSELL Consumer Care

Thanks for your review. We’re sorry to hear the machine isn’t performing as expected—especially after working well for a couple of years. Trouble with suction and shampooing could be due to a clog or maintenance issue, and we’d love to help troubleshoot. This guide may help: support.bissell.com. If the issue continues, please reach out directly so we can make sure your machine is back to cleaning properly.

May 21, 2025

Pet mom

1 out of 5 stars review

Very disappointed

I got my new cleaner yesterday and I was so excited to use it. I've had the older model for about 7 years when it finally decided to stop working. My husband purchased the new model which I was excited to get it's smaller and seams to use more water so I can clean bigger surfaces. On my 3rd spot, the canister is half full of soap and the dirty water is about 1/4 full. The machine stopped sucking up water. I thought it was plugged by hair or something so I pulled it apart and there was nothing so I pulled out the dirty water tank and it spilled all the dirty water on me and the floor. Great because now I don't have a way to clean it up.

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reply from BISSELL Consumer Care

We're sorry to hear about the issues you've encountered! For the suction issues you're experiencing, in addition to checking the nozzle and brush roll for any potential blockages, please ensure that the dirty water tank is properly seated and the lid is securely fastened. If the problem persists, we recommend reaching out to BISSELL Consumer Care at support.bissell.com for further assistance. We apologize for any inconvenience and appreciate your feedback.

Jun 15, 2025

iblashaun

1 out of 5 stars review

i will never buy another bissell

I HAVE 2 OF YOUR CARPET CLEANERS AND SHAME ON YOU. I HAVE NEVER DROPPED OR PUT TOO HOT BWATER IN MY CLEAN TANKS AND BOTH LEAK HORRIBLY YOU BSHOULD SALE GASKET FOR THESE DONT UNDERSTAND WHY I WILL NEVER BUY ANOTHER BISSELL WHO DONT STAND BEHIND YOUR PRODUCTS!

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reply from BISSELL Consumer Care

We’re really sorry to hear about the leaking tanks on both of your carpet cleaners. That’s definitely not the experience we want anyone to have with BISSELL products, and we understand how frustrating this must be—especially when you’ve taken good care of your machines. It sounds like the issue may be related to the tank gaskets or seals. While we don’t currently sell gaskets separately, we’d love the chance to help troubleshoot and explore your options. Please reach out to us at support.bissell.com—our team is here to help and we want to make this right.

Jun 4, 2025

Jon

5 out of 5 stars review

Thank God for the BISSELL Pet Pro Carpet Cleaner

I came home last night to my dog having a poop accident in my basement, which is fully carpeted. Let’s just say it was EVERYWHERE! Thank god I had the BISSELL Pet Pro Carpet Cleaner stored in my closet. Not only did it clean all 100 spots that were on my Basement Carpet, but it also took care of the foul odor! I highly recommend this carpet cleaner!

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