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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 931-940 of 5,794 reviews
Nov 18, 2020
Reviewer name: Tequila16
5 out of 5 stars
5 out of 5 stars review

Perfect ice

This truly makes the perfect place! I love the timer but I can set so that I can have ice ready for myself before I wake up and just before I get home from work. It never sticks together, and it’s quick to make ice. My husband thought it was overpriced until he started using it. He now agrees with me that it’s worth every penny. The online app to control it needs to be improved, but the overall device is absolutely wonderful!

Review from geappliances.com
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Apr 11, 2023
Reviewer name: _Unsatisfied_Customer_
1 out of 5 stars
1 out of 5 stars review

Add Water

I was excited about this purchase but nervous at the same time. I’m very frustrated and disappointed to have spent so much money and to keep having to troubleshoot so early in the purchase. It’s constantly saying “Add Water” when the water tank is completely full.

Review from geappliances.com
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reply from GE_Appliances

Hello- We appreciate your purchase and can understand how frustrating it is to continually troubleshoot your new Opal. This is frustrating and hopefully this will be resolved for you soon. Here are some tips that should help. If the water well is filled to the upper fill line and no ice is being produced, please perform this simple test: 1. Please start the Opal and switch to cleaning mode. Don't forget to detach the side tank. 2. Remove the screen/filter at the bottom corner of the reservoir, exposing the small white rubber inlet used for water circulation. 3. Make certain that the Opal is not connected to the phone app and that the water well is filled to the upper fill line with distilled water. 4. Remove the ice bin and press the button to see if the Opal pumps water. This could take up to 5 minutes to start. 5. Plug the small inlet with your finger for 10-15 seconds to create a vacuum within the pump/circulation system. 6. Release the plug and wait a minute or until you see water movement. 7. If you do not see a change, you may want to repeat these steps a couple of times. Note: If you see water movement, please switch to ice mode and run for 30 minutes. You may also need to prime your pump so try using a Turkey Baster/Injector and gently fill the hose that doesn't go to the side tank with water, and then restart the machine. If you continue to have issues, please reach out to OnPoint directly by calling 1-866-907-6718, M-F 8-8 EST.. For parts or warranty, contact https://t.co/VDMd8PRuht. Thank you! JW

Jan 15, 2022
Reviewer name: Dvan42
4 out of 5 stars
4 out of 5 stars review

OPAL ICE MAKER

We love the ice, hate the noise level at certain time. It gets so loud we have to unplug the unit for it to quit. Would recommend the water tank add on. We clean it weekly and turn it off at various times so it is not running 24/7 and this appears to help with the noise.

Review from geappliances.com
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Aug 22, 2022
Reviewer name: Ks624
5 out of 5 stars
5 out of 5 stars review

I absolutely LOVE this ice maker

I’ve read a lot of reviews for this ice maker and I’m here to tell you this is one of the best purchases I’ve done lately. I love crunch ice. It’s actually the motivator for me to drink more water. I hate drinking water, but add this ice and I’ll drink it no problem. I’ve heard reviews of it being loud. I haven’t had that experience at all. I’ve had no problems with it thus far. I did buy the extended warranty just to be safe. If you’re on the fence about spending a lot of money on this - I say do it. I don’t have any regrets!!

Review from geappliances.com
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Mar 24, 2023
Reviewer name: Opal ice 33
5 out of 5 stars
5 out of 5 stars review

3months going wel

Have been replacing counter top ice machines every year. Purchased extra coverage so if it breaks down it should be the same cost as replacing ice machines just the price is all up front. Descaling is not super easy and I usually run ice through and dump before using again. Never sure how well the cleaning function is or where it’s at in the process. If there was some clearer functions for that might be better. I don’t run it 24/7 but maybe 8hours a day if I forget sometimes longer. it seems to get the job done and I eat ice most the day when I’m home. I have yet to set up the schedule with the timer but I really like this product and the ice. I’ve seen a few people have it and finally pulled the trigger.

Review from geappliances.com
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Jan 13, 2024
Reviewer name: JMDAF
5 out of 5 stars
5 out of 5 stars review

Great Product

The product works amazing. We did have an issue with the unit making very loud squealing noise constantly but GE sent us a new unit after speaking with customer service. We love the nugget ice so much that my parents and sister's now both have a GE Profile Opal 2.0 ice maker

Review from geappliances.com
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Aug 23, 2022
Reviewer name: HCREMEANS
5 out of 5 stars
5 out of 5 stars review

Love my nugget ice

I have always wanted a nugget ice maker. So when my ice maker in my freezer broke for second time I researched ice makers and this one had the best reviews. It cost way more than the others, but definitely worth it! I love that I can turn it on and off with my phone. Also love love love the water container connected to the side.

Review from geappliances.com
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Jun 5, 2023
Reviewer name: Jose Matheus
5 out of 5 stars
5 out of 5 stars review

Xclnt piece!!! very satisfied!!

Yes, it is a General Electric product that functions very well, without interruptions and without alarms and strange operational procedures. I am totally satisfy, and enjoy it all the time for drinking water, juices, sodas, and fo sure my spirits and "on the rocks" scotch.

Review from geappliances.com
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Sep 9, 2025
Reviewer name: RickG69
4 out of 5 stars
4 out of 5 stars review

Good Appliance easy to learn essential maintenance

[This review was collected as part of a promotion.] Great at making ice but if you install the GE water filter it does not like to make ice. It acts like it is plugged up regardless or what you do. I have purchased two filters from different places and followed the instructions meticulously. Each works for about a day then the ice maker says it needs water. It is easy to install. Be careful about noting which line goes into the external tank. The ice is fantastic both size and texture. The capacity is sufficient. It occasionally squeals but that usually lets you know it is about time for a cleaning.

Review from geappliances.com
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Aug 16, 2023
Reviewer name: Nack
5 out of 5 stars
5 out of 5 stars review

Great ice

Provided enough nugget ice for a family of heavy ice users. The clean light came on once and it took about 15/20 minutes to clean. It occasionally makes a low squeaking noise but it is seldom and I seem to be the only one that notices it. The side reservoir is a must in my opinion. Would recommend it

Review from geappliances.com
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