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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 901-910 of 5,794 reviews
Jan 16, 2022
Reviewer name: TGW13
5 out of 5 stars
5 out of 5 stars review

Good Ice

Works great! At this price point it makes really "Good Ice". It isn't exactly like the drive-in's pellet ice, but close. I like the timer for daily start/stop and the side fill attachment makes it easier to add water as needed. It is a large appliance so I put it in my pantry.

Review from geappliances.com
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Mar 2, 2023
Reviewer name: MalcolmX
5 out of 5 stars
5 out of 5 stars review

The ice is Awesome!

This icemaker is relatively easy to set up. It is moderately loud, about the level of a quiet dishwasher. The ice is fantastic! Our liquid intake has definitely gone up since purchasing the icemaker. Highly recommend the side water tank option - much easier to fill with water. Only negatives are the ice will form a pile and trigger the ice maker to shut off before the bin is completely full. You have to spread the ice out to get it to start making ice again. Also requires periodic cleaning/descaling. Well the worth the minor gripes for great quality nugget ice.

Review from geappliances.com
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Jan 2, 2021
Reviewer name: rjamerson
5 out of 5 stars
5 out of 5 stars review

Love our "Sonic Ice"

My wife has always loved the "Sonic Ice" and we would buy bags of it wherever we could find it. So happy to have the ability to easily make this ice at home. The Opal 2.0 was super easy to set up and makes ice very quickly for our family. The ability to recycle the water when the ice melts in the container was a huge benefit over the competitive products I researched. So far, we are very happy. We did buy the optional water filter online after we purchased the ice maker. Water filter was very easy to install and makes the ice taste more "clean." We are super happy with the purchase.

Review from geappliances.com
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Jul 22, 2025
Reviewer name: Hmk1
5 out of 5 stars
5 out of 5 stars review

Love it!!!

This ice machine is awesome! Our ice maker went out on our refrigerator and I had already purchased this for my bar. We moved it into our kitchen since it is quiet and perfect size for the counter. The ice production is quick it only takes a few minutes for it to make enough ice for our family of 4 and including guests. It is easy to install and use. Love this product.

Review from geappliances.com
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May 6, 2023
Reviewer name: stone51102
3 out of 5 stars
3 out of 5 stars review

Great at making ice but….

So, this machine worked great first few days then one day it was running for a good hour and it started making noise that steadily got louder and louder. Believe it was stuck trying churn out ice not quite sure. Definitely not a good noise. Tried turning off power but that did nothing. Finally, had to unplug it. Waited a few hours and turned it on again. Took about an hour and started making the same noise again. So, long story short, called GE and returned it. They are sending me a new one. Hopefully the last one was a lemon b/c it made ice fairly quickly.

Review from geappliances.com
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reply from GE_Appliances

Hello, Thank you for checking in and leaving your feedback. We can't express enough just how important it is. We are sorry that you had issues with the Opal ice maker and you were able to get the replacement. We hope you continue to enjoy that delicious nugget ice. -Charlie@GEA

Jan 19, 2022
Reviewer name: Gue84
4 out of 5 stars
4 out of 5 stars review

Working as advertised!

So far so good, it started making ice within minutes. It makes some noise when making ice, but not so much to interrupt a movie or conversation. I love the fact that I can monitor it remotely through the app. It's a pretty hefty appliance and will take a good amount of counter space, but I love this kind of ice, so it's a small sacrifice to pay. The ice maker has a self clean function, so I keep it near my sink to make things easier when cleaning it. It has a hose in the back of the unit that must drain once the cleaning cycle is complete, so i simply detach it and drain it straight into the sink. The ice maker is pricey, so its more of a luxury item for me, but so far its worth it because I love ice with all my drinks. Dentist also recommend this sort of ice for anyone that loves to chew ice, like myself.

Review from geappliances.com
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reply from GE Appliances

Hello there, thank you so much for taking the time to leave this review. We are so happy to hear that you are loving the performance and features of your new ice maker including the app functionality, cleaning cycle, and the quality of ice it produces. However, it is completely understandable how noise and the unit's larger-than-expected size would be frustrating, and we apologize any inconveniences these things have caused for you. Please be assured that we are passing along your feedback to our design teams for use moving forward, and we appreciate that you have brought these points to our attention. If you ever need any assistance from us in the future, please feel free to reach out. -Elliot@GEA

Jun 5, 2021
Reviewer name: Toni13
5 out of 5 stars
5 out of 5 stars review

Buy it!

I love ice so much that I annoy my family with my constant crunching. The fast food restaurant chain with the "good ice" should be buying it from me. I use filtered water from my refrigerator because that's what I'm used to drinking, but my sister has the same machine and she uses tap water. We both get soft, perfect, small barrels of the best ice ever. It's so soft that I'm told that crunching is much less obnoxious than it was before.

Review from geappliances.com
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Jul 29, 2025
Reviewer name: MRPL
1 out of 5 stars
1 out of 5 stars review

Loud piece of junk even with frequent cleaning

This product is a very expensive dud. I have followed every instruction to clean. It continually defrosts after making a handful of ice. Sometimes it will work perfectly for a few hours. The online complaints are crazy. I bought because a friend has it and hers works OK. Get a cheap one because it will outcast the opal 2.0. Shame on GE for this product.

Review from geappliances.com
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reply from GE_Appliances

We are more than happy to provide guidance with this ice maker. If the icemaker has detected a frozen auger and low ice production the defrosting indicator will light up. The unit will run a rinse cycle to defrost the ice maker and then start making ice again. This is normal. We also advise viewing some of the cleaning tips for this ice maker on page 9 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--5xxXyJkk--/a656dd8264a1786411b2865c10956f3e46f3598f.pdf Your feedback is extremely important to us. We will pass these comments along to our product team to review.

Jul 1, 2023
Reviewer name: AtlChiceProCleaners
5 out of 5 stars
5 out of 5 stars review

It’s perfect!

Absolutely a perfect purchase. We needed something small but mighty, especially during the summer months. A tip of advice I learned is to make sure the water doesn’t run out! If you do, your subject to the machine to stop working properly! If you keep it full you’ll have a ice machine for a long time! I love that the ice maker is slim, compact and the water container sits perfectly neat right next to it. I am very picky with appliances, especially ones that are bulky. I was impressed with this design considerably we live in a small area. I hope this helps for others considering their purchase. *This is my personal review and no compensation was given for me to review the product

Review from geappliances.com
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May 9, 2022
Reviewer name: BWR62
1 out of 5 stars
1 out of 5 stars review

Worked for 2 days

Loved this ice maker for two days, then it started making a loud squeaking noise. Went to the owners manual troubleshooting .... it says "may start to squeak as ice starts to build up around the mechanisms. The defost cycle is automatic, and may take 30-45 minutes.During this time, the front button won’t respond. More frequent squeaking usually requires white vinegar cleaning to remove internal mineral scale buildup". Turned off machine overnight ran cleaning cycle with white vinegar (note - machine did not make "squeaking" sound during cleaning cycle.) with cleaning cycle completed drained the white vinegar solution and ran another cleaning cycle with clean water. Once the ice maker started making ice the Squeaking started up again.

Review from geappliances.com
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reply from GE Appliances

Hi there, Thanks for taking the time to reach out about your Opal. We're sorry to hear about this squeaking noise, especially since you mentioned you followed the directions listed in your manual. If you'd like to learn more about the Opal's defrost mode, take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39627&_ga=2.245686918.324813550.1652099336-1995996442.1631212877 If the defrost cycle does not help with this squeaking noise and the vinegar also does not help, then you may need to reach out to Onpoint to discuss further. They can be contacted at myopalservice.com or by calling 866-907-6718, M-F 8-8 EST. We do hope this is helpful for you! Best wishes, Michael@GEA