This was a replacement ice maker because the new on I bought was making a squeaking noise as soon as I plugged it in to make ice the replacement they sent me started making a knocking sound as so as I plugged it in then stopped making ice after one day

Makes great ice. I would consider the ice maker considerably noisy! It sits in our kitchen and I often mistake the Opal noise to my dishwasher running. Considering relocating to the utility room, which is a pain in the backside. Don't let the hose crimp at all or it will inhibit water supply. Would be nice if you could connect the Opal to a water line instead of having to repeatedly filling the water reservoir. And I am having issues connecting to wifi for app utilization.

This is the al around best way to have ice, with water, child drink, soda, or an adult drink. It was easy to setup as the directions were easy to follow. Once yo complete the initial cleaning it started making ice right away. I would recommend this ice machine for anyone looking for this type of ice or an ice machine in general.

I have had this ice maker for a little time now and have had issues with it leaking all over my counter since I pulled it from the box. I constantly have to keep something under it to soak up all of the water. It's not just a little water, no, it's a lake under my machine. I have read where people are told to check the hoses. Don't you think that was the first thing I checked? I wouldn't tell any of my friends or family to purchase this ice machine. I would tell them to save some money and buy a cheaper one since this one leaks anyway.

We love how quick and great the ice maker is ~ however a week after buying it, it started making a loud screeching sound heard all throughout the house that no matter how much we tried to follow the directions and fix, it always started up again. Literally a week after buying, and now that we are getting it replaced it will be with a refurbished one. So went from a brand new one, to a replacement refurbished one :/

The ice maker works fairly well. Occasionally, it will produced some ice similar to shaved ice, but produces perfect nuggets otherwise. The water basin is not the easiest to fill. The ice bin must be completely removed, and needs a plate or pan to rest to prevent water from the bottom getting on the counter, and to prevent contamination (water drains from bottom of bin back into basin). Bin area is poorly insulated, so ice continually melts and is remade. The is no refrigeration on the bin, unit only runs while making ice. When ice making starts, it pours water over the existing ice more a few minutes until the tubes freeze and start forming the nuggets. Cleaning is a little involved, but not terrible all things considered, especially if installed with a foot or so of a sink. Overall, it is a decent product, but for the price I would expect a little more than the basic design described above.

This unit is everything it is supposed to be and more! We love pellet ice, and some of our favorite beverages are and can be replicated with this awesome unit. You wanna call it Sonic ice, soda ice, or just pellet ice, your beverages will certainly have more flair and taste with the ice from this machine. We have received many compliments from family and guests in our home - the downside is it is a bit pricey, but small appliances that are well-made and have a "cool" factor fall into this price range. Has anyone priced a good mixer or toaster oven these days? We highly recommend this machine!

Looks great, Does the job it is intended to do. It goes into defrost mode often and it needs a place for a constant water line so you dont have to refill all the time. Overall a good machine, just a little pricy. If it lasts a few years it will be worth it.

Love this ice maker with the additional water tank. It is super easy to use and cleaning it is a cinch compared to trying to clean an in fridge option. The only thing that took a bit of time to get used to is the defrost cycle sounds kind of loud at times with a squeaking noise.

A must have for those who entertain, host birthday parties, or any get togethers! This machine makes the best ice! The machine is very quick to replenish the ice and keeps it frozen (no water leaking everywhere!) Never run out of ice again. EXCELLENT INVESTMENT!