This is my favorite item in the house. The ice is perfectly sized, and this appliance is so worry-free. Once it is set up, the only thing you have to do is make sure the water tank is not empty. This is the perfect appliance for all my outdoor activities - the ice is always ready to put into the mini cooler. I love this product so much that I bought one for upstairs.

I am so glad we bought it! the price is a bit steep, but the pellet ice is the best. So far the machine is working great. It does make noise when making ice, but otherwise quiet. The cleaning is easy and keeps the ice tasting great. Hoping this last many, many years.

We love our new nugget ice maker. Only issue is refilling the side tank, it can be messy. You have to be very careful when you flip the tank back in to the water tank. If there is too much water left in the tank, it goes everywhere. Can be a bit noisy, but only when making ice - this does not bother us much.

We love the ices produced. It's amazing It does run all the time. When you use ice it will turn on but before it can replenish fully it puts itself in to some kind of defrosting cycle melting half the progress it made. Then it will resume making ice only to get almost full then need to defrost again... it's not a huge deal and I have never came up to it and not been able to fill my cup. But I could see it struggling to keep up in a high usage situation. It make a low rumble sound in operation and sometimes squeaks while compressing the ice. On occasion when I wake up in the morning it will be half empty and I need to open and close the door to get it started. I would not purchase this item without the side tank... I feel like you would be having to constantly open the door and check the level. Also fill it quite frequently without the side tank. As long as you know all the above you will love this machine like we do

We've had to replace our ice makers 5 times now in the last 6 years. The first 2 were the 1.0 model, each lasting over one year. Customer service, I'm grateful, usually responds in a timely manner. The third was replaced with the 2.0, which lasted almost a year initially; the last 2 didnt make it 2 days before it started making loud noises. We're trying to hang in there Opal but it's a hassle having to keep returning these. My suggestion, re-engineer the motors, pumps, and so on. They are NOT working as they should from the get go and these are New, not rebuilt replacements. How is it they are getting worse instead of better? Find out where the ball is being dropped and fix it, Please! Good luck!

Day one, brought home the Opal 2.0, ran Clean mode, and filled with water to start making ice. Late in the evening, the bucket was half full of ice. The next morning, the bucket was still only half full and a stream of water was coming out instead of ice. Tried all the trouble shooting, no change. Ice maker seems to be stuck in Clean mode. Now what?

The Nugget Ice last at lot longer in my drinks than the Bullet Ice from my previous Ice Maker. Does make Ice quickly. Has a removeable side tank for adding water. Side tank will hold 84 ounces of water. Does have Wi-Fi connection capability. Notifies when it needs cleaning. Claims to make 44 pounds of Ice in 24 hours. It may make that much but I have to stop making Ice because I don't have the capacity to hold 44 pounds of Ice. I can go for 3 to 4 days before making a new batch of Ice. It was more than I wanted to pay for the Ice Maker, but it is the best one I have purchased. I did purchase the extended warranty they offer. I do recommend purchasing this product.

I just spent a lot of money on version 1.0 of the ice maker and I do like it. As soon as I purchased it, version 2.0 came out with better features especially when it comes to hygene and safety. Is it a possibility to trade up and pay a difference? My machine is literally only a few months old.

It’s really nice looking and the ice is great. But mine stopped working consistently after two weeks and then stopped working altogether within another week. Seems that the pump was the issue on mine. So far, the warranty has seemed to work smoothly. Hopefully the replacement works and it’s just a one off. I always assume the best, but keep in mind the negative reviews as well. When it does work, it’s amazing, but could have issues. For the price, it’s hard to justify.

Really impressed with this unit so far! Makes ice incredibly quick, set up is very user friendly. Ice is delicious, machine is very quiet, pretty awesome. Prob only complaint was getting connected to the WIFI was a pain, but honestly it just helps control the light or schedule if you want to have it turn off and on. Being in AZ, we will probably just have it run 24/7. Go for it!