Ice maker was delivered in a very sturdy package. I was impressed with the packaging and easy setup. I was making ice in no time at all. The LED light is a nice touch. The only thing is that it seems like I'm always adding more water to the side tank. That's how fast this ice maker can make ice.

Unfortunately we have to return this ice maker. It has a squeal that is so loud it can be heat throughout our home. Customer service didn't provide any answers. The sound is from a brand new unit and has been doing from day 1. Will be looking for another solution.

I bought this machine about 4months ago and have been obsessed since. I love ice especially the “good ice” this ice machine has been wonderful. I live the ice alone or in my iced coffee. I also love that I am able to do basic controls from my phone so even at work I am able to turn the machine on and off! I recommend this to all my friends and family!

This ice machine produces small soft ice nuggets that are great for making snow cones, cooling drinks and hot liquids, and for just chewing. Hooked to wi-fi , one can see what the machine is doing at that moment or you can run diagnostics if needed. This machine makes virtually no noise while on and producing ice. It is an attractive appliance on my kitchen counter.

This thing makes amazing nugget ice. We have had one for over a year now and use it pretty much every single day. We enjoy the ice so much that we ended up getting a second one for another location in the house. The only real downside to it is the excessive noise it makes. Under normal circumstances, it makes noise that is somewhat tolerable. When it goes to defrost (seems like almost daily) it gets really loud. If you don't mind the noise it is a great machine.

I read all the reviews before making the purchase. Our experience is that it is completely silent when it is not making ice, and then a quiet hum when it is making ice. We have it on the countertop and it's a tight fit under the cabinet but it does fit. Ventilation is on the sides. It makes ice quickly, is easy to add water. The ice itself is exactly as what we expected and wanted, just like nugget ice. The light feature is nice. I like the feature that if there is any melting, that water is used to make additional ice. The only melting occurs with the ice on the bottom, the fresh ice on top is always frozen. As soon as you take ice out to use, that's the trigger for it to begin making more ice. To clean it requires draining and the use of 1 teaspoon of bleach.Somewhat cumbersome but I agree with the necessity of doing that to keep it clean. It does come with a side attachment to hold even more water. We do not use this, but I can see the value of it when we are entertaining. We've had it one month and are very pleased with our purchase.

Ive been buying nugget ice from a food chain for over a year and I've been seeing this ice maker all over the internet.. I did some research and I decided to give it a go. I have to say it's the best purchase I've made this year. It's worth every penny

I have been wanting this icemaker for a while and I finally got it for Mother's Day this year. I am a huge ice chewer and love sonic ice and this is exactly like it. It made ice for the first time in like 20 minutes if you were on the fence about purchasing this I highly recommend that you just do it, you won't regret it

When I purchased I thought it can stay on for a long period but then your ice will melt. I didn't release it's not a freezer and won't hold the ice frozen for more than a day. I don't want to keep tiring it on and off for ice . Wish it can stay on and keep it frozen

Works well. Not sure the Wi-Fi function is that productive. My wife loves the ice. It's odd when it runs the water to filter it when it is full of ice. Not sure that was explained well. Needs to hold more water. We would consider the additional tank. I am sure that is expensive too.