Bought one for work without the side water feeder and everyone loved it. We love the Sonic style ice nuggets and have wanted that at home like forever. Freezer ice always tastes bad no mater what you do to try and improve it. We have no issues with the sound, it’s quieter than or refrigerator ice maker, even quieter than our silent dishwasher. Glad we added the side water tank, we fill it from a triple filter r/o water that sits under the sink so it rarely needs cleaning and the ice is a hit with everyone. I should have bought it years ago. Maybe a luxury item but we deserve a little luxury every now and then.

We bought an original Opal ice maker, and it served us well. When it finally died, we upgraded to the Profile. The large tank on the side makes it so much easier, and scheduling the making of ice with my phone is a real plus. We still have plenty of ice the next morning when it starts up. We love this ice maker!!

I looked everywhere for a machine that made this restaurant type of ice. I saw Opal back when it was a startup but it was too expensive for me and the reviews weren’t great. Now that GE took over and seem to have worked out the bugs, the ratings have improved. It makes a lot of ice and is perfect for those of us who snack on it.

Pros are the ice producers is almost exactly like sonic ice as expected. It also produces ice at a reasonable rate although the storage capacity is limited. Corns the maintenance and future maintenance is time-consuming. The directions and getting it to operate online and in the boxing are terrible. There are words that light up on the front of the machine that you would have no idea are there have they not flashed on and off during the installation process. The Wi-Fi directions are useless online although it direct you to utilising them to connect every other GE product with only one exception the icemaker.

When it works it’s great but the one I’ve had for 2 years is making screeching noises equivalent to nails on a chalkboard and leaking. The amount of time and effort it takes to clean it is ridiculous. If I do purchase another machine it would be my third in 4 years, at this point it’s probably worth looking at other alternatives.

My Opal is my favorite purchase of the last few years. We’re on our 2nd. The first one lasted like 5 years but we used it every day and never used distilled water. So the ice was softer but towards the end there was always sediment at the bottom of your glass when you used it. We bought a water distiller to go along with the new machine. And though the ice is a bit harder it’s still great. And if it lasts 5 years that’s Pennie’s a day considering we run it every day. Highly recommend.

Product works fantastic! Easy to use, wifi was a little weird to set up, but once we got it working it's super nice. You are able to set it up on a schedule. It lets you know when it needs to be cleaned through the app.. Makes wonderful ice quickly and it's rather quiet for an ice maker. Over all extremely pleased with this product! I had the original Opal ice maker and it died on me after a little over 2 years. This one is greatly improved!! Totally love it!!

The machine works as promised. Easy to set up and maintain. Storage bin is small but works for 2-3 people with moderate use, not for a dinner party. Ice quality is perfect. It would be nice to have an option for hook up for continuous water supply. It is a bit noisy but we have it in another room. Clearly a luxury but we love it!

When it works properly, it’s wonderful. But it hardly ever works properly. We had to already trade in our first icemaker because it had so many issues. Now the second one has issues as well. Sometimes it just gets clogged and doesn’t fill with water. Sometimes it sits idle for no reason and doesn’t produce ice. We have to take it apart and back together so many times in order for it to work. Again, if it would work, smoothly start to finish all the time the ice is wonderful.

We’ve had the ice maker 1 month now and so far it’s been great. It is wonderful having a constant supply of ice, whereas or refrigerator with 2 ice makers just couldn’t keep up. It was easy to set up out of the box. The only thing of concern is that the ice maker is not entirely quiet all the time, but one gets used to it over time. Overall, a great addition to our kitchen.