This is our 2nd GE ice maker. Our first one gave out after about 1 year and a half. It made noise and then there was a leak, and then it stopped making ice all together. We have had this one for about 6 months and it makes squealing noises when it is defrosting. Which is kind of annoying but the ice is delicious so we deal with the weird noise.

We love the ice that comes from the opal, it seems like it cools your drink down faster. It also looks great on our counter. The one downside is sometimes after you refill the water thing on the side it won’t suck it in and start making more ice until you open and close the ice drawer.

Refilling ice cube trays is now a thing of the past. This might have just saved my life. Wife told me next time I put a empty ice cube tray back in the freezer she was going to kill me. I bought this and now I don't use Ice Cube trays, and better yet I'm still alive. Now if I can just find a device to lift the toilet seat for me.

The Opal 2.0 is a real investment—a bit expensive, somewhat heavy, and requiring frequent cleaning—but we think it’s completely worth it! GE is telling the truth when they say, “This is the good ice!” The whole family loves the soft, crunchable ice nuggets—as do our guests. We highly recommend the 2.0 model—quieter, easier to use, and seems more reliable.

[This review was collected as part of a promotion.] We received this life maker as a gift after our previous one (non-GE) stopped working. This ice maker exceeds our expectations! The ice itself is great. Set-up/installation was incredibly easy. The amount of ice it produces is satisfactory for our 3 person home. We love its sleek design and light feature as well as the WiFi capability. No complaints!

We absolutely love our ice maker! My husband and I each bought one for a Christmas surprise this year without the other knowing. It makes plenty of ice for our family of four who are all ice lovers. Easy to install and just a humming noise while making ice. The ice also stays well in a ziplock in the freezer. You will not regret this purchase!

This thing was great for a few months, but like a ton of others, mine stopped working consistently after a year (just after the warranty expired) and now completely stopped working about 18 months in. Avoid this ice maker. Don’t just take my word for it, do a quick Reddit search and see what I mean. If i had a Time Machine, the third thing I’d do is March this broken down piece of junk into First Build and find the lead engineer responsible for this atrocity. I’d like him or her to walk me through each piece from the condenser coils that seem to maintain surface of the sun temps, to the dissipator wings behind the fan that appear to have melted, right down to the silly water tank that doesn’t seem to ever empty because it can’t get any air. I’d want to know what was going on the day they signed off on this design. Was it Thunder Day? Did the engineers have somewhere important they’d rather be? Guess we will never know. Stay away from this appliance unless you want to dedicate days to trying to fix this thing, inevitably ending in disappointment, regret, and one of the worlds largest paperweights. Buyer beware? No, buyer run like your rear end is on fire.

I have two Opal ice makers (had one for home and one for my office which I brought home). I’ve used only distilled water, cleaned regularly with Opal cleaning kit, and have them set up properly. One unit has stopped working (suspect the ice bin switch) and I cannot get any parts or service help. The second unit is making a loud noise and I suspect it’s dying. My suggestion is to pay the extra money and get a professional unit like a Scotsman or Hoshizaki - these are “cute” toys but not real ice makers. Add to that GE bought Opal and as they say when that happens “GE, where great companies go to die”.

The product does exactly what it was promised to do. Makes delicious chewable and taste restaurant style ice - does so quietly and in quantities that are super useful for our family. In addition the setup and installation was super easy and the instructions simple and intuitive to follow.

I love this ice machine! I’ve been wanting this machine for a while and finally pulled the trigger and purchased it. Although it took longer than I anticipated to figure out how to set it up when it was all said and done it was worth the time. Buy the machine….you won’t regret it!