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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 781-790 of 5,794 reviews
Nov 5, 2023
Reviewer name: Althames
2 out of 5 stars
2 out of 5 stars review

Great ice but something is just wrong w the design

I love the product. This is my second one. The first lasted just one year but I had not cleaned it as often as recommended so I took ownership of that and just replaced it. This new one has been about 4 months and it has grinded and moaned and made terrible noises since it was about 2 months old. I clean it often but the loud noise is horrific

Review from geappliances.com
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reply from GE_Appliances

Hello - Thank you kindly for taking a moment to connect and share your review. We're sorry to hear about the noises you are noticing on your icemaker. That is not something we expect. For the best assistance towards this we recommend getting in touch with our "Opal" support team. You can reach them at 1-866-907-6718 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm#opal-support). Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances

Apr 11, 2023
Reviewer name: _Unsatisfied_Customer_
1 out of 5 stars
1 out of 5 stars review

Add Water

I was excited about this purchase but nervous at the same time. I’m very frustrated and disappointed to have spent so much money and to keep having to troubleshoot so early in the purchase. It’s constantly saying “Add Water” when the water tank is completely full.

Review from geappliances.com
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reply from GE_Appliances

Hello- We appreciate your purchase and can understand how frustrating it is to continually troubleshoot your new Opal. This is frustrating and hopefully this will be resolved for you soon. Here are some tips that should help. If the water well is filled to the upper fill line and no ice is being produced, please perform this simple test: 1. Please start the Opal and switch to cleaning mode. Don't forget to detach the side tank. 2. Remove the screen/filter at the bottom corner of the reservoir, exposing the small white rubber inlet used for water circulation. 3. Make certain that the Opal is not connected to the phone app and that the water well is filled to the upper fill line with distilled water. 4. Remove the ice bin and press the button to see if the Opal pumps water. This could take up to 5 minutes to start. 5. Plug the small inlet with your finger for 10-15 seconds to create a vacuum within the pump/circulation system. 6. Release the plug and wait a minute or until you see water movement. 7. If you do not see a change, you may want to repeat these steps a couple of times. Note: If you see water movement, please switch to ice mode and run for 30 minutes. You may also need to prime your pump so try using a Turkey Baster/Injector and gently fill the hose that doesn't go to the side tank with water, and then restart the machine. If you continue to have issues, please reach out to OnPoint directly by calling 1-866-907-6718, M-F 8-8 EST.. For parts or warranty, contact https://t.co/VDMd8PRuht. Thank you! JW

Oct 16, 2022
Reviewer name: jdm019000
5 out of 5 stars
5 out of 5 stars review

I cannot live a day without this nugget I’ve maker

This is my third ice maker. It is one of the best items i have ever bought. I love eating this crunchy ice. During meals. After meals. While I am at the gym working out. It cools me down. It in a way satisfies my urge to eat chew something. I feel that the crunchy ice acts as a dog biscuit to removing stuck food. It is not a replacement for a toothbrush but helps otherwise.

Review from geappliances.com
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Dec 28, 2020
Reviewer name: Love to chew ice
5 out of 5 stars
5 out of 5 stars review

Happy so far

So far we are really enjoying this icemaker. It makes excellent ice for chewing and it’s pretty fast as well. There are a couple of cons. It does sometimes make noise and we just turn it off for a bit and this seems to take care of it. The other con is the price. Seems a bit expensive for what it is. But we still love it.

Review from geappliances.com
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Jun 16, 2023
Reviewer name: VeronikaDem
5 out of 5 stars
5 out of 5 stars review

Worth Every Penny

Super quiet, super fast, incredible machine. I honestly don't know how I lived without it. Setup was a breeze and cleaning is super easy. I use exclusively distilled water even though I don't live in a hard water area just to make sure I prolong the life of my Opal. It looks gorgeous on my counter and it starts making ice when it automatically senses that the drawer went down in volume. The dimmable light that shines into the drawer makes it stand out beautifully. Worth every penny!

Review from geappliances.com
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Sep 16, 2024
Reviewer name: Jaywoolie
5 out of 5 stars
5 out of 5 stars review

Game changer for ice lovers!

The GE Profile Ice Nugget Machine has been an absolute game-changer in my kitchen! If you're someone who loves soft, chewable nugget ice (think restaurant-quality ice), this machine is a dream come true. It delivers perfectly-sized, crunchy nuggets that make every drink more refreshing. Setup was a breeze, and it's surprisingly compact for what it delivers. The machine is fast, pumping out a large batch of ice in no time, so there's always plenty on hand, even for larger gatherings. I also love how quiet it runs—no more loud clunky noises while it's making ice. One of the best features is its sleek design, which fits right in with my modern kitchen setup. It feels like a premium product that’s built to last. Cleaning it is easy, too, thanks to the self-cleaning function. If you’re serious about your ice or just want to elevate your beverages, this ice nugget machine is worth every penny! I can’t recommend it enough.

Review from geappliances.com
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Oct 21, 2024
Reviewer name: don Marco
5 out of 5 stars
5 out of 5 stars review

Best little Ice Maker for the Bar

I was at a dear friend's house having cocktails and she had this new Ice Maker. When I got home I forgot to get the info on it. After contacting her back, I order one for our home bar. This is the bomb-diggaddy. Perfect for our hosting of socials and small occasions. I love the WiFi feature and instantly set up a schedule for it to run in the evenings. The unit is so easy to unbox, setup and configure. Cleaning was a breeze as well. Love the unit.

Review from geappliances.com
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Jan 29, 2021
Reviewer name: Jedbodine
4 out of 5 stars
4 out of 5 stars review

Its great but,

I love my icemaker it works really well and quickly produces ice. I like this nugget ice in drinks more than our refrigerator ice maker ice cubes. I shut off ice maker in fridge and filled dispenser with my nugget ice. Works well, except one thing. Since the ice is wet when its made when u add it to freezer for ice dispenser it freezes solid. So I took a steak knife an chopped it all up so it can actually come out the fridge door. I make enough ice to fill ice maker dispenser in fridge so it lasts me usually a week now while its cold outside. This summer I'd say it'll get alot more use if we can have people over again(social distancing for now). All in all wife and I love this machine. The nugget ice is way better than the cubes. If you dont have one of these yet get one. They are great!

Review from geappliances.com
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Aug 13, 2024
Reviewer name: Momof3
2 out of 5 stars
2 out of 5 stars review

I have owned three in 5 years. They all stop working despite cleaning regularly and using a filter. Last one broke before warranty and it was not simply replaced . I was required to send back to company for repair. I will not be purchasing another one. For the $$ I can buy cheaper ones for disposable ice machines. The ice was the best but the frustration is too much.

Review from walmart.com
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Jan 25, 2025
Reviewer name: Btutt
3 out of 5 stars
3 out of 5 stars review

Great! Most of the time

Great nugget ice. Evening in the family loves it. The machines are pretty finicky though. This is our 3rd one. First one locked up during the warranty period, ge replaced with a refurbished unit. That one locked up just after the 12 month warranty expired. We've opened it up, deep cleaned, but it still would give errors (add water, when the was water, etc.).

Review from geappliances.com
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reply from GE_Appliances

We are sorry to hear about your Opal needing to be replaced numerous times. We'd like to help out with this. We will be reaching out for additional information. Please respond at your earliest convenience.