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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 741-750 of 5,794 reviews
Jan 21, 2021
Reviewer name: IceLovers
5 out of 5 stars
5 out of 5 stars review

We love it!

This ice maker makes soft ice which is great for drinks and transfers easily into our water bottles. We make ice daily with it and fill up our water bottles, putting them in the refrigerator to add beverages or water as desired. Our biggest challenge was to get in the habit of turning the ice maker on when we get up in the morning as it does take some time to generate the bin full of ice.

Review from geappliances.com
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reply from GE Appliances

Hi IceLovers, we're beyond pleased to see how much you're enjoying your new ice maker! Welcome to the GE Appliances family. Guy@GEA

Apr 13, 2022
Reviewer name: Lawless ice maker
4 out of 5 stars
4 out of 5 stars review

Love it!

Love the ice this machine makes! It’s perfect for home use! I have had to clean it a few times which hasn’t been too difficult just a little time consuming! My only real complaint would be the noise! It’s pretty loud so I don’t recommend putting it near a room where you gather! Also a location to hang the scoop would be nice to incorporate! Other than that we love it!

Review from geappliances.com
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reply from GE Appliances

Hey there, so happy to see how pleased you are with your ice maker! We are sorry about the noise level, but we'll be glad to let our Opal team know about that to see about any improvements we can be making. We're wishing you the best and we're glad to have you in our GEA family. Let us know if you need anything else. Guy@GEA

Jun 13, 2023
Reviewer name: two bad pool ice makers
1 out of 5 stars
1 out of 5 stars review

broken out of the box - my second bad experience

This is my 2nd Opal 2 ice maker. The first one went toes up after 2 years. Shipped back to GE and was determined "unrepairable" Lived without ice maker for past few months and really missed it. I like the ice. Bought another one today and it has a bad pump. Will not pull water from tank. Does not create suction due to bad pump. Shame, because when it works I like the product.

Review from geappliances.com
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reply from GE Appliances

Hello - Thank you for sharing your review and experience so far. We're so sorry to hear about the issues with the pump. That is never what we want to happen when someone chooses our Opals. If you haven't already, we recommend getting in touch with the retailer as soon as you can, this way you can get a replacement. We are going to be making sure we share this feedback with our product team, this way we can ensure that we're making the best choices when it comes to longevity and quality. Thank you again for sharing. We hope you have a great week. - Jonathon@GEA

Nov 4, 2024
Reviewer name: Lee1118
3 out of 5 stars
3 out of 5 stars review

Side Tank Not Filling Machine

The Opal is working fine but the side tank is not. If everything worked, I would give it a 5*. It worked for a few days but then it stopped feeding water into the machine, and it allows the pump to run dry. We just keep having to put water in the machine rather than in the tank.

Review from geappliances.com
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reply from GE_Appliances

We'd like to assist you with your Opal side tank. The following tips should enable you to resolve the issue: - Check that the hoses are connected properly. - Make sure the hoses are lying flat. - Lift the tank from the Ice Maker and raise it 4 to 5 inches until water starts to flow; then, place the tank back in position. If this doesn't help, please call Opal Support at 1-866-907-6718 for further assistance.

Aug 22, 2022
Reviewer name: kctiff
1 out of 5 stars
1 out of 5 stars review

AWFUL!!!!

This is our second one. This time we bought a special water filter because we have hard water up where we live. I also bought the GE Opal filter and installed it and we followed the recommended cleaning schedule. After three weeks, it crapped out after doing all these things.

Review from geappliances.com
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reply from GE Appliances

Oh no! We're truly sorry to hear that your ice maker has stopped working properly and absolutely understand how infuriating that is. This is certainly not the kind of impression we want our products to make. We do encourage you to contact Opal support for warranty information. You can contact them at myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST. Let us know if there's anything you need. Mike@GEA

Aug 23, 2025
Reviewer name: Jacques A
5 out of 5 stars
5 out of 5 stars review

Great machine

Overall this thing is awesome. Ice chunks are perfect size, they don’t melt too quickly and totally chewable. It makes ice quickly too. Expensive but I eat ice and was using like crushed ice from my fridge. The filter is a bonus. Ice tastes totally neutral.

Review from geappliances.com
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Jan 3, 2022
Reviewer name: carthage
5 out of 5 stars
5 out of 5 stars review

Every day, we think “it was worth it!”

The Opal 2.0 is a real investment—a bit expensive, somewhat heavy, and requiring frequent cleaning—but we think it’s completely worth it! GE is telling the truth when they say, “This is the good ice!” The whole family loves the soft, crunchable ice nuggets—as do our guests. We highly recommend the 2.0 model—quieter, easier to use, and seems more reliable.

Review from geappliances.com
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Jan 15, 2025
Reviewer name: Mike94153
1 out of 5 stars
1 out of 5 stars review

2x owner 2x disappointment

Downside I’ve had 2. They need to be cleaned often. When you follow the instructions on cleaning and consistency schedule it’s very inconvenient. This is my second unit. The first broke within a year. Bought a new one and now this one too broke in 7months. Not worth the time effort or money. Upside: Ice was good produced ice quickly.

Review from geappliances.com
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reply from GE_Appliances

We know having issues with multiple units would be concerning, and we want to assist. We’ll be reaching out over email to discuss your situation further, and we hope to hear back from you soon.

Oct 3, 2020
Reviewer name: hrwalters2
5 out of 5 stars
5 out of 5 stars review

Fantastic Product!

This product is worth every penny! My wife and children love to eat ice and our ice maker in our fridge just couldn’t keep up. I was constantly going to Sonic to get them ice. Now they just walk over to the counter and scoop out as much as they want!! They are completely hooked. The ice never sticks together, never runs low and constantly recycles itself! It really is a great product! Do yourself a favor and BUY one! You won’t regret it!!

Review from geappliances.com
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Jul 6, 2023
Reviewer name: Jonsym
5 out of 5 stars
5 out of 5 stars review

GE Profile ice Maker

I bought this to use while awaiting repairs on the refrigerator ice maker I love this so much I dont care if the refrigerator gets repaired or not. The ice maker keeps up with demand on these hot summer days and I live the nugget ice. Best decision to purchase!

Review from geappliances.com
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