We previously had a Kitchenaid Ice Maker that was incredibly inferior. The GE profile Opal Ice Maker is far superior, external tank easy to use, and the water filter is exceptional. The ice is perfect and supplements the fridge ice maker. I would recommend to anyone

This is an awful product. I’ve had it just over a month. It makes this horrible screeching noise and it stays in defrost mode. It makes very little batches of ice. I’ve tried to reset it by unplugging and leaving off for a while. It still does the same thing.

We have been using this nonstop for a month. It works great! It makes ice quickly. Perfect crunchy ice all day long. This is real easy, fill up the water and it does the rest. I have not used the wifi feature yet, All of our friends want one of these. a couple have cheap units, and regret not getting the GE.

This product is an excellent addition to our kitchen, easy to use and maintain. The Opal with water reserve is always producing fresh, crunchy, ice. The added wifi feature is perfect with Google and the smart HQ app has additional user information and settings. We also love the dimmable light feature that allows us to use the GE Opal for night light ambiance. When you need fresh, crunchy, nugget ice we highly recommend the GE Opal for any kitchen addition.

We absolutely love this ice maker. We have it set on a schedule to come on in the mornings and shut off in the evenings. Always have plenty of ice for when we have guests over. Great investment to our kitchen, and the stainless looks great and matches our other appliances.

I purchased a GAVI ice/nugget machine because it was cheaper and had high reviews, I was sadly disappointed with the unbearable noise it made while making ice after a week. The GE Nugget Ice Machine did not make any obnoxious noise for the past several months although we have hard water. The amount of ice in less time is suitable for our family needs, especially in hot climates. Thanks GE Profile for not compromising your quality.

So far, this unit has worked flawlessly. It’s been about a month and we’ve never turned it off. It gets continuously used and we have yet to run low on ice because it makes it faster than we need. It’s amazing how fast it makes the ice. Fairly easy setup too. Recommend!

The ice is terrific. The machine is problematic. We're on our second Opal 2. The first leaked all over the counter. We thought we were filling it wrong - turned out to be a "known issue," and GE replaced it. Machine number two also makes fantastic ice, but it sounds like an 80-year-old standing up. It creaks, groans, squeaks and wheezes. If you're going to have this prominently placed on a bar or open kitchen, know that it's definitely a quiet machine. All that said - the ice is so good we bought an Opal for the in-laws. Theirs makes a grinding noise and was also replaced.

I love nugget ice but it’s hard to find…and almost impossible to find a machine for home. The Opal 2.0 is absolutely wonderful! It is expensive…but it’s definitely worth it you’re a nugget-ice lover like myself. Some people say it is too loud but in my experience, it is only slightly louder than my refrigerator and I don’t even notice it anymore. With GE’s smart HQ app, we’ve set it up to only run during the daytime. The only thing I’ve found that I don’t like is getting the ice out. When you pull the ice bin out to get the ice, quite a bit of water drips out so using the drip tray is essential. I also got the side-tank accessory and highly recommend it. Without it, you have to fill up the water reservoir which is under the ice bin. All-in-all, it is exactly what I was looking for and I’m very happy with my purchase.

Produces ice, but runs almost 24hrs a day and sounds just a bit quieter than an ice cream maker. Our kitchen is never quiet anymore. Ice is inconsistently melted/refrozen in chunks or expected pellet ice. And 3 days after I plugged it in, the app is told me it needs to be descaled. Family likes the pellet ice, but I expected a lot more given the price.