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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 711-720 of 5,794 reviews
Sep 26, 2022
Reviewer name: ThaSalsa
5 out of 5 stars
5 out of 5 stars review

Expensive, but exactly what I wanted

For anyone with a nice home bar, this is a nice capstone to your equipment. The setup for wireless is simple, and you're less than an hour from unpacking to getting ice in your bin. I can't imagine not having the side-mount water reservoir, so plan to make that part of your purchase. I wish the bin was a little more insulated to keep the ice from melting, but when you're using it for a party or other activity, melting won't be an issue.

Review from geappliances.com
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Sep 9, 2021
Reviewer name: strea21
5 out of 5 stars
5 out of 5 stars review

We waited a long time for this!

We are really enjoying this ice maker. The small nuggets are perfect size for our drinking water, juices, and shakes. The machine is easy to operate and maintain, and fits perfectly on our countertop in a corner of the peninsula that isn't useful for much else. We only put reverse osmosis water in this machine, like we do all of our machines. We highly recommend it.

Review from geappliances.com
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Oct 11, 2022
Reviewer name: A2810
2 out of 5 stars
2 out of 5 stars review

Loved it but…..

We bought the one with the side tank. The ice maker was working well until a c oh pie of days after we purchased it, it started making a squeaking sound. We took it back and exchange it for the one without the side tank and we haven’t had any issues so far. We love it!

Review from geappliances.com
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reply from GE_Appliances

Hi there, and thanks for taking the time to leave a review. While we’re thrilled you’re loving your Opal and haven’t had any issues with your current unit, we do hate to hear you had a concern with your former unit making a squeaking sound. We know that may have been worrying, and regret any inconvenience caused. Notice of your experience will be sent to our team for review. We can advise a squeaking noise may be normal for the unit, as some squeaking might be heard when the unit needs to be defrosted. We have information on possible noises the unit may make on page 14 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf&_ . We also have an article discussing what sounds the Opal may make here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ . We hope this is helpful, and we are confident your Opal will work well for you for a long time to come. If you have any other concerns or questions, we’re happy to help any time. -Sarah@GEA

May 7, 2023
Reviewer name: DLinLV2
4 out of 5 stars
4 out of 5 stars review

Best ice, but can be noisy

We have had this ice maker for a month and its great at making sufficient ice for the family. Its attractive in the kitchen and especially the black stainless which matches our other GE appliances. Only down side is the occasional squealing noise and this despite cleaning and rinsing. The manual mentions this in the Troubleshooting section so its presumed to be part of normal operation when the machine needs to be cleaned. However, it happens on our unit despite cleaning. Beware.

Review from geappliances.com
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May 22, 2024
Reviewer name: Icelover24
1 out of 5 stars
1 out of 5 stars review

Sooo noisy!!! Like this is not supposed to be!!!

We had to return this ice maker after 2 weeks! I understand that an ice machine makes noise. But the sounds coming out of this machine were so loud it would wake the entire house up at night. I tried cleaning, using filtered water, distilled water nothing helped. It’s such a shame because when it works it’s amazing! And i love that it has the side tank so you’re not refilling. I want to try getting another one but I’m not sure it’s worth the hassle.

Review from geappliances.com
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reply from GE_Appliances

We'd like to help you with the ice maker noises. Please refer at this link for normal operating sound: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276

Jun 14, 2023
Reviewer name: YumeNoZen
5 out of 5 stars
5 out of 5 stars review

Love it!

Great icemaker, the nugget ice is lovely, and the production rate is really good, too. Though I do wish they'd add a UV light inside the storage tank and ice bin too, more germicidal stuff never goes amiss, and it would cut down on how often I'd have to clean it.

Review from geappliances.com
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Sep 8, 2022
Reviewer name: JacHus
2 out of 5 stars
2 out of 5 stars review

Was expecting a better product

After hearing from several friends about this product I couldn’t wait to purchase. The first 2 weeks it was great until I started noticing black pieces, what seem to be plastic, imbedded in the ice. I’ve cleaned the machine several times as well as the initial cleaning prior to use - still occurs.

Review from geappliances.com
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reply from GE_Appliances

We’re sincerely sorry for the poor experience you’re having with your Opal Icemaker. We can only imagine your disappointment and the inconvenience this has caused. For the best support, please reach our Opal Support Line at 1-866-907-6718 or online at myopalservice.com. We appreciate you taking the time to let us know about this. -Gina@GEA

Jul 21, 2021
Reviewer name: Casper H
5 out of 5 stars
5 out of 5 stars review

Much better than version 1.0

This 2.0 version is so much better! As an owner of both models, this one is much sleeker, more modern, and quieter than the first version. Additionally, the fan setup and cooling is more efficient which allows it to make ice faster. The Alexa integration and the mobile app allow much better timer and smart home functionality. Overall, very pleased with the improvements made over version 1.0. Despite the price still being a bit steep, I’d definitely recommend!

Review from geappliances.com
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Apr 11, 2023
Reviewer name: Bmturn
5 out of 5 stars
5 out of 5 stars review

Awesome, and exceeded expectations

This ice maker is easy to install, and the nuggets are so delicious!!! I've had other ice makers that have t lasted very long, and am hoping this one will continue to exceed my expectations! I've only had the machine for 2 mo tha and am hoping it will continue to impress and last a lot longer!

Review from geappliances.com
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Apr 21, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Love It!

This product does everything I needed to do and more. It makes minimum noise which does not bother me at all because it’s in the kitchen, but it makes enough ice and never runs out considering how much ice I use a day. With the Wi-Fi feature. I am able to set it to come on and go off at a certain time so it’s definitely worth his weight in gold. My icemaker originally did not come with it the water well, but I was able to buy one and add it on.

Review from geappliances.com
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