It was amazing, for the 9 days it worked. I’ve already sent information to GE although to date they haven’t responded. We bought the regular/original Opal on Black Friday as an early Christmas gift. Plugged it in, had great ice for 2 weeks and then it started making a loud howling noise and quit making ice. We returned it, and then bought the 2.0. For 9 days it was amazing but again began making a loud howling noise and then stopped working all together. We have now returned it as well after finding tons of reviews online from consumers experiencing the issues with new Opal Nugget Ice makers. For the price, it’s pretty sad. I would recommend looking elsewhere at this point until they address this known issue.

[This review was collected as part of a promotion.] The product works great and produces lots of ice in a short amount of time, however it must be kept clean and descaling often. I am having a problem with the internal float device determining if there's any water in it. We ran several cleaning cycles and let it sit for 18 hours, and this seems to have fixed the issue.

I received this ice maker as a Christmas gift from my son and daughter best Christmas gift ever. I am always having to buy ice from grocery store or gas station and buy the time you get home it is already melting. This causes it to refreeze and then you have to break it up to use it. I love how easy it is to fill glasses with the enclosed scoop. It looks nice sitting on counter. The easy to fill side tank makes a endless supply of yummy nugget ice always accessible. Also this ice makes for a good ice pack for a injury or boo boo for kids. Since the nuggets are small and not heavy and sharp like typical ice cubes. I would definitely recommend this ice maker to anyone who uses ice daily. I also ordered the magnetic scoop holder accessory it attaches to the side of the ice maker making it even more streamlined.

This is the third GE Profile nugget ice maker I have purchased over the last 10 years. It won't work now because it says to add water when it's already there. There has been an issue with each GE Profile nugget I have purchased. I don't know why I keep spending the money but I love the ice it makes!

I love the look and ease of the machine. I think GE should co brand with Harley and call it the screaming eagle because this thing will wake the neighbors up when it gets upset. Mine is a month old. Disappointing as I cannot get but a few cups of ice before the noise happens.

We have the GE Opal ice maker. Have loved it up till now. We clean it like the directions say and with the descaling powder recommended by GE. Now when it turns on to make ice it is loud and makes a very loud hum/howl noise. We have to turn it back off and not make ice as it is so loud and will not stop. Water tanks are full hose lines are clean and free of any crimps in them. We are at a loss with this as it is just over a year old for spending $500 on it!

I have bought two of these machines. Both of them have failed. The first one stopped making ice. The last one, the water pump motor died. I bought a new pump and replaced it myself. The machine worked for two more months then began to leak. It is now sitting on the floor of my garage. I will not buy another one.

We had an Opal 1.0 for about 5 years. It was critical to keep it cleaned! It made a lot of noise if it got calcified. The 2.0 seems to be quiet and it looks like the design fixed some of the issues with the original. Still the same great crunchy ice!

[This review was collected as part of a promotion.] If you love nugget ice, this machine is a dream. The GE Profile Opal 2.0 delivers perfect, soft, chewable nugget ice every single time. It looks sleek, feels well-built, and runs way quieter and smoother than I expected. The side tank is super convenient, the ice production is fast, and it keeps up easily with a busy household. From cold drinks to smoothies to daily water, this elevated everything. Easily one of my favorite appliances. Highly recommend without hesitation.

I purchased the opal 2.0 my icemaker about 18 months ago. Initially it worked great . Then maybe not even two months in the trouble started when it did make ice. The ice would quickly melt even though it's in a room that's probably about 65°. And then it went from constantly saying add water even though there's plenty of water. I troubleshooting the machine. I cleaned it out with hot vinegar. I called. I downloaded the app. I did the software update. I did all the troubleshooting things that were recommended and it still says to add water. It won't even let me clean the machine anymore. This was a complete waste of money and time do not get this machine.It's