I have been looking at the Opal for over a year and finally gave in and bought it. Why did I wait so long???!!! It was very easy to set up and made the first nuggets within 20 minutes. It is very quiet and looks great on my countertop. Our friends are ordering one for their house after "experiencing" it this past weekend!

I have not owned product long enough to determine quality of product; HOWEVER, if the difficulty in registering the product and the amount of cleaning needed for coming new out of the box are any indication. The product will NOT be worthy of even one star.

The product worked great for the first few months! However, it eventually began to make a screeching noise that grew louder and louder over time. We tried every recommended cleaning solution, until it got to the point of sitting unplugged in the cabinet because the noise was unbearable.

Refilling ice cube trays is now a thing of the past. This might have just saved my life. Wife told me next time I put a empty ice cube tray back in the freezer she was going to kill me. I bought this and now I don't use Ice Cube trays, and better yet I'm still alive. Now if I can just find a device to lift the toilet seat for me.

We have tried 6 GE Opal ice machines and they have all quit around one year. The one we have now just quit at 7 months!! We kept trying in hopes they improved the machines but obviously that is not the case. Very frustrated and will not be buying anymore!!

At first it was a great product but it does not even work now. It continues to say add water even after I have filled it. I have tried troubleshooting it and it has not work for over 2 weeks. I am so sad it was my mothers day gift for my first ever Mother's Day and the one thing I was looking forward to after having my baby was the ice chips and now I don't have them.

I really wanted this to work out. I loved the ice it made but had to return the first one due to it not working properly right out of the box. The second one returned less than 30 days for the same reason. The ice maker would continually go into defrost mode and melt all the ice it made. There was plenty of space behind the unit and the sides were unobstructed.

Nugget ice is addictive and this mighty machine provides an unlimited amount! Pros: - best ice ever - able to eat ice with invisalign - makes ice automatically when ice is removed - large water tank, just fill up once a day - cleaning isn't too bad - water tank can go on either side or if you don't use the plastic clip it can be placed behind the machine - light feature is nice for getting ice in the middle of the night Cons: - loud, BUT if kept in the kitchen or away from living room it's not that bad and you don't really notice if after awhile - there is a water tray to catch leaks when the door opens, it does great catching it, just annoying (note the machine doesn't leak, the door is built so when ice melts it's reused and leaves the ice tank... the water in the ice tank leaks when the door opens because the design needs to be tweaked...there are no cracks) - the ice scoop is perfect size, just wish there was a hook, so it doesn't have to sit on top or the water leak tray - price point is high, but if you are an ice person or working from home then it's worth the expense - I do wish for this price that some of these cons didn't exist, but I am happy with my investment I have not used the app, so I cannot comment on the wifi connection or app.

I read all the reviews and this seemed to be the one to buy. Received the machine, followed all the start up instructions. Even watched videos. Worked amazingly for first 24 hours. Then it started making a terrible squealing noise. Tried to reset and defrost. Worked fine for an hour and did the same thing. Figured I got a lemon. Returned and replaced. Second machine did the exact same thing in the same time frame. So disappointed. Do not recommend.

Produces ice, but runs almost 24hrs a day and sounds just a bit quieter than an ice cream maker. Our kitchen is never quiet anymore. Ice is inconsistently melted/refrozen in chunks or expected pellet ice. And 3 days after I plugged it in, the app is told me it needs to be descaled. Family likes the pellet ice, but I expected a lot more given the price.