Ice maker was delivered in a very sturdy package. I was impressed with the packaging and easy setup. I was making ice in no time at all. The LED light is a nice touch. The only thing is that it seems like I’m always adding more water to the side tank. That’s how fast this ice maker can make ice.

This ice maker is a great appliance however, the cleaning and descaling process needs to be scaled back. That is a workout in itself. I use bottled purified water and it asked to descale once after ONE week of use! I had to buy a lot of vinegar, too. And, linking to the app was easy. I can turn the ice maker on/off from my bedroom or schedule the ice making time.

This thing is a beast that and putting out ice within 10 minutes. It isn’t loud at all (low-volume hum while making ice). Didn’t realize the obsession with nugget ice but now I see the light. It is extremely high quality and appears built to last. While cleaning/maintenance is a required bit more than most other appliances, it’s well worth it. This machine consistently puts out perfect nugget ice. It looks premium and perfectly matches our stainless kitchen appliances. The internal reservoir alone is enough to fill the ice bin. We keep the external tank packed away and plan to bring it out for parties (just 2 of us otherwise). Looking forward to gourmet nugget ice for years to come!

We were having trouble with our ice maker in our fridge keeping up with the amount of ice we used when we had people over. We got a different brand of nugget ice maker at first because it was cheaper. Let me tell you, you get what you pay for! We took the other ice maker back after ONE day because it was so LOUD! It also didn’t fit under our cabinets. We should’ve just purchased the Opal to begin with! It is quieter, more compact, and makes better ice, to be honest! We love it!

I recently purchased this for my husband for Christmas. Our refrigerator ice maker has been repaired and replaced, but still does not function. So far, we love this ice maker! love that it recycles the water. We also love the nugget ice. It does need a decent amount of space, but the design is sleek and appealing. It is slightly noisy, but it does not bother us. We have only had it for a few weeks, but so far we love it!

We recently bought the Opal 2.0 nugget ice machine and it has been great. We were quite surprised to see ice being made just 10 minutes after the last clean cycle. I had a concern about the noise but although it does produce sound; it is only discernable in the early morning hours before my kids wake up. We don't notice the machine running during the day. I love the fact that it stops making ice once the bin is full and also that you can set a schedule to make ice. We wake up to a full bin of ice and come home from work and school to an ice full. The 3lb capacity has been plenty although we did save a couple of gallon-sized bags in the freezer if we ever needed any more. We have found that the machine takes a little more than 3 hours to fill up.

This machine although it is a little loud will make all the ice you need. We had a margarita night at our house and really put this thing to the test emptying it several times and it just kept chugging away making ice. Very good looking machine. Not a lot of water draining for us.

I tried 2 other ice makers before I decided to try this one. What a difference a good quality product makes. It is quiet, has a large bin, an extra water reservoir and a great front panel. The lights dim, it always shows what is going on and it has an app! You can schedule it off and on whenever you want. But the best thing is the “good” ice. Easy to chew, makes drink colder, just the best!!

This is one of the coolest ideas to come along in a long time. We use nearly a full tub of ice daily and love the soft chewy ice. We just wish we had bought it sooner. Haven't needed to go to Sonic since we bought it. We nearly bought the previous model, but we're much happier with the updated Opal 2.0 model.

I absolutely love this product. Actually, truly give this icemaker five stars. I watched several YouTube videos and reviews about this product somewhere good and somewhere bad. But I wanted to take the opportunity to try it for myself. I’m glad I did. This was my best purchase of 2023. I love it.