Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

Member photos

  • +1170 images
Sort by |
Showing 441-450 of 5,794 reviews
May 15, 2022
Reviewer name: IceAddictAnonymous
5 out of 5 stars
5 out of 5 stars review

Best ice ever!!

I am absolutely in love with my ice machine. It's so quiet and easy to set up. Cleaning it was so easy and didn't take much time. Having the water tank is incredible, and easy to fill up. And the ice!! Oh my goodness it's like sonic ice and chick fil a ice had a baby. It's the perfect size and the perfect crunch.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
Aug 29, 2022
Reviewer name: Notthemama
1 out of 5 stars
1 out of 5 stars review

Great until it quits working

Worked great until it didn't. Machine would run, showing "defrosting," until we turned it off. When it DID make ice, it was great! Then we had more issues with it, and it has quit working all together. It will "run," but no ice ever makes. Machine has been cleaned properly per manual. Overpriced hunk of junk!

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE Appliances

Hello - Thank you for taking the time to get in touch and leave a review. We truly appreciate your feedback. We're really sorry to hear about the issues you experienced with your Opal and that it stopped making ice. We know that is really frustrating and the last thing you would expect. This is something we definitely want to help with and we recommend filling out our Opal Support form for the best assistance. This way you can take advantage of your warranty. Here is the link: https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc Not that we expect anything, but if you run into any further issues, feel free to reach out directly. Jonathon@GEA

Jun 25, 2021
Reviewer name: cawright
5 out of 5 stars
5 out of 5 stars review

It makes Ice!

The dentist says I shouldn't chew ice. Probably true, but we compromised and this ice maker is da bomb. Great for drinks and other ice related needs too. Easy to use and quiet. Highly recommended if you love ice just like fast food restaurants used to use, but don't go to fast food restaurants because they are also not good for you and pretty gross. I'm eating ice right now!

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
Apr 11, 2022
Reviewer name: Docharris
5 out of 5 stars
5 out of 5 stars review

Worked perfectly right out of the box. Crunchy ice

Made a full bin of fresh crunchy ice right out of the box. The Manuel was easy to follow and we had crunchy ice within 30 minutes out of the box. One of the absolute best purchases I have made recently. Well made and easy to follow directions. Thanx GE

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
Oct 24, 2021
Reviewer name: ScottLC
5 out of 5 stars
5 out of 5 stars review

Game Changer

The Opal 2 is exactly what I’d hoped it would be. The nugget ice is hard and perfectly shaped. For just my wife and I it makes more than enough. I will say that when it’s making ice it’s a bit load to have in a main open area. I had an outlet put into our pantry next to a sink. So it’s right next to our kitchen. This worked out perfectly. If you have a large family and need a lot of ice at once, this won’t do it - unless you buy 2. For me… worth every cent. I haven’t used the fridge ice dispenser once.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
May 11, 2023
Reviewer name: Rose123456
1 out of 5 stars
1 out of 5 stars review

Great when it's working

I was initially quite excited about this icemaker due to the many positive reviews across the web. However, I am now on my third machine due to the short life of each unit. These machines have consistently stopped working within a year. I follow the directions for cleaning, etc. I use the machine lightly and in spite of this, they all have stopped making ice within a year. The reason why I continue to replace them is because I purchase the extended warranty each time. For the price of this unit, this is unacceptable. There is clearly something wrong with the build of this machine.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE Appliances

Hello - Thank you for taking a moment to get in touch and share your review. We're sorry to hear that you've had to get your Opal replaced so much. That is definitely not what we want for anyone to deal with. We're going to be sending this feedback to the appropriate teams for review. This way we can make sure that this doesn't happen going forward. We strive to make the best quality appliances possible. We want to apologize again for letting you down. Let us know if you have any questions. We're always happy to help. - Jonathon@GEA

Jun 14, 2025
Reviewer name: Momwifesis68
5 out of 5 stars
5 out of 5 stars review

Fantastic features and great for family!

Love the dimensions, it fits under my shelves on the countertop and is still pretty slender. I’m within 24 hrs of use and it doesn’t seem noisy to me. The capacity and production is perfect as our household goes through lots of ice. I was used to the simple bullet ice maker so this was a bit more with installation but definitely worth it! I love the machine.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
Mar 22, 2023
Reviewer name: Mother of the Queens
5 out of 5 stars
5 out of 5 stars review

Best nugget ice ever❤️

I researched lots of ice makers, and the GE Profile kept coming up every time, number one. It is the best nugget ice I have ever had!!!! It's better than the fountain drinks in the store. The ice maker was easy to set up and easy to clean. I'm a 71 yr old lady and I did it with no help. I have 3 glasses a day, and I will be having more in the summer. It was sooooo worth it!!!!! I have wanted one for years. I love it❤️

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE_Appliances

Woo hoo! We're delighted to hear that you have been enjoying this icemaker so far. This appliance is definitely a fan favorite. We love the feature that it creates the perfect-size ice pellets for your beverages. The setup is super easy and it begins to make ice immediately. We hope you continue to enjoy that delicious nugget ice. Have a great day! -Charlie@GEA

Jan 25, 2025
Reviewer name: Btutt
3 out of 5 stars
3 out of 5 stars review

Great! Most of the time

Great nugget ice. Evening in the family loves it. The machines are pretty finicky though. This is our 3rd one. First one locked up during the warranty period, ge replaced with a refurbished unit. That one locked up just after the 12 month warranty expired. We've opened it up, deep cleaned, but it still would give errors (add water, when the was water, etc.).

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE_Appliances

We are sorry to hear about your Opal needing to be replaced numerous times. We'd like to help out with this. We will be reaching out for additional information. Please respond at your earliest convenience.

May 3, 2023
Reviewer name: Expensive and unreliable
1 out of 5 stars
1 out of 5 stars review

Unreliable, loud, defective

I had this icemaker and within the first 10 days, it made horrible sounds, wise than the expected whaling I read about. Keep in mind that I used only distilled water and purchased the opal filter. It would turn itself off after making a terrible noise like grinding chains. It was pretty, but could never get a full basket of ice.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GEAppliances

Hello, We’re so sorry to hear that your Opal started making unexpected sounds and that you were unable to get a full basket of ice. We know it’s incredibly frustrating when any appliance gives you trouble, but it’s even worse when it’s so new. We are constantly working to improve our products and will use your feedback to help ensure issues like this don’t occur going forward. Thank you for taking the time to leave us your review and we hope that we can earn your trust back in the future. -MichaelB@GEA