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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 421-430 of 5,794 reviews
Mar 8, 2023
Reviewer name: Eric208
4 out of 5 stars
4 out of 5 stars review

Great, but use only distilled water!

Purchased the GE Opal Ice Maker 2.0 in December of 2022 (three months in as of this writing) and had problems from the first week. I was only using tap water, and so the scaling would cause the loudest squealing (neighbors could hear it) when defrosting (1-2 times daily). I purchased the GE water filtration system, but the design wouldn’t allow enough water to get through causing a “Add Water” error. I was doing a clean cycle once a week and the maintenance was driving me crazy, to the point I almost took it back. Finally did a deep descaling with vinegar and started purchasing Distilled Water, and now it runs beautifully. So overall, a great working unit, but be prepared to have to purchase Distilled (not filtered) water to get the best no-hassle performance (1-2 gallons per week for a two person household).

Review from geappliances.com
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Apr 27, 2025
Reviewer name: Savent
5 out of 5 stars
5 out of 5 stars review

No complaints

I’ve had the opal 2.0 setup for about 2 weeks now and I have no complaints. It’s been easy to use. It’s relatively quiet. The side tank is really nice to have too. It’s been producing ice like a champ. I love having a full tank of ice available to me 24/7.

Review from geappliances.com
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Aug 1, 2022
Reviewer name: TK27
5 out of 5 stars
5 out of 5 stars review

Complete perfection

Once you sort out setup and how to drain/clean up, this item is complete perfection! We put it on our registry as a ‘wishlist’ item and we couldn’t be happier that a dear friend purchased it for us. We LOVE the size of the ice and the unit itself is super sleek and fits in perfection on our bar.

Review from geappliances.com
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Mar 19, 2023
Reviewer name: 2ShyShy
5 out of 5 stars
5 out of 5 stars review

Nugget Ice Is Life

This is my second profile ice maker! I love between 2 states and needed one in each house! There’s nothing better than having your own nugget ice maker in your own kitchen! Great for drinks or just snacking on! My first one was a gift from my husband, and he said it was the best gift ever because I have literally used it every day!

Review from geappliances.com
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Jul 1, 2023
Reviewer name: Socal Chris
4 out of 5 stars
4 out of 5 stars review

Nice Unit Overall

I have had it for 2 years now. Great run but now it's on a constant cleaning mode. We unplug and reset and it last for a day. It continues to just filter water causing what ice we have to melt. Not sure what life expectancy is but for the price lasting 2 years just doesn't seem right.

Review from geappliances.com
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Jul 12, 2023
Reviewer name: mhammontree516
1 out of 5 stars
1 out of 5 stars review

Machine broke quickly

We received the ice maker and followed all set up instructions. The ice maker worked for 6 days before it broke and no longer created ice. We tried all recommended fixes and the machine was deemed ineffective. Super frustrating for the price and excitement around the product.

Review from geappliances.com
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reply from GE Appliances

Hello - Thank you so much for taking out some time to connect and share your experience. We're incredibly sorry to hear about your Opal not producing ice. That really is not something we expect to happen. We definitely recommend taking advantage of the warranty and getting this replaced. You can initiate this by filling out the Opal Support form located here: https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc Let us know if you have any questions, we are always happy to help. - Jonathon@GEA

Dec 26, 2021
Reviewer name: Stevegoat
5 out of 5 stars
5 out of 5 stars review

Great Icemaker

We pretty much love everything about this icemaker the only thing that would make this better is if there was an option for a water line in to feed the machine that would make this ice machine hands-down without a doubt the absolute best ice machine on the market

Review from geappliances.com
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Jul 15, 2025
Reviewer name: RGP1218
1 out of 5 stars
1 out of 5 stars review

Not Good

It kept getting air bubbles in the line and would say clean but no matter how much you cleaned it it wouldn’t work properly. Also, if you don’t use it all the time it quickly develops mold in the lines which is a pain the butt. I expected it to be like the fridge and use as needed and flawless but it was far from that. Would not recommend

Review from geappliances.com
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reply from GE_Appliances

We would like to give you some information regarding cleaning and use for your Opal unit. When it comes to air bubbles, make sure the hoses are connected properly and lying flat. Lift the tank from the Ice Maker and raise it 4 to 5 inches until water starts to flow; then, place the tank back in position. Also, make sure you are using distilled water as this will reduce the need to clean the unit constantly. When it comes to cleaning, make sure you are using distilled water as this will reduce the need to clean the unit constantly. you can find additional information in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060634 If the issue persists after troubleshooting, we recommend calling our Opal team at 866-907-6718.

Mar 7, 2023
Reviewer name: Icelovingmama
1 out of 5 stars
1 out of 5 stars review

SO loud!

I love the ice, but this machine is horribly loud. When it is defrosting, I cannot hear the television that is on in the same room. If I am upstairs sleeping it will wake me up. I will be reaching out to GE to see if this is how this item should be or is this one a lemon.

Review from geappliances.com
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reply from GE_Appliances

Hi there - We're so sorry to hear that your Opal has been extremely loud. We know that must be quite irritating and disruptive, and we completely understand your frustration. You can find normal sounds your Opal may make here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 A loud scraping sound is not normal. A vinegar cleaning will need to be performed in this instance. This will reduce/eliminate the scraping noise and should reduce/eliminate it going into defrost. You can find instructions for this on pages 7-8 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-6_LoRes.pdf&_ga=2.182136801.752956495.1678119638-175547933.1673371033 If the issue persists, contact Opal Support at myopalservice.com, or you can call 1-866-907-6718, M-F 8-8 EST. We're so happy to hear you've been enjoying the nugget ice form you Opal. We hope you can get back to doing so as soon as possible. Let us know if you have additional questions - Sydney@GEA

Jun 7, 2022
Reviewer name: bmnitelite
4 out of 5 stars
4 out of 5 stars review

Fast Ice

Ice maker makes ice very fast and perfect ice size. Ice box fills up fast. Does tend to melt if not used quickly, but makes new ice just as quick. We are very pleased with this ice maker and have told several friends how great it is and they also have purchased one also.

Review from geappliances.com
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