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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 411-420 of 5,794 reviews
Nov 10, 2021
Reviewer name: Twins0511
5 out of 5 stars
5 out of 5 stars review

Amazing

Just got them set up and it is the most perfect ice I ve ever tried. Low noise and easy to operate. I like ices with everything all year long. Iced coffee iced juices, teas and water. I did tons of research on ice makers. I hated all the designs. Looks great on my grey cabinets. Looks perfect with our modern decor. Very straightforward installations.

Review from geappliances.com
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Apr 7, 2025
Reviewer name: purple4haze
1 out of 5 stars
1 out of 5 stars review

Good while it lasted... just 7 months

We really like the ice maker, while it worked. Unfortunately, we had to return ours after just seven months of use. It would no longer produce ice regardless of all the troubleshooting and cleaning we went thru. The replacement only last as long, another 7 months. We are a family of 5 who used it daily, but not overused. The warranty is just 12 months from original date of purchase, even though I had a replacement for just 7 months, so we were out of luck. For being one of the more expensive models on the market, we expected a longer-lasting better quality machine.

Review from geappliances.com
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reply from GE_Appliances

We're so very sorry to hear that your Opals didn't work as expected. Your feedback is extremely important to us and will be considered. We can assure you that GE Appliances continues to review all products for possible improvement.

Mar 12, 2023
Reviewer name: Smiths Basement
5 out of 5 stars
5 out of 5 stars review

Best purchase I have made for our basement solace.

It was packaged very securely and arrived in perfect condition. The set up was a breeze and took less than 30 minutes. Directions were straightforward, easy to understand, and follow. I purchased the optional side tank, but since now every beverage has to be made with “the good ice” it seems like I’m still adding water all the time. I wish they would have included, as an option to plumb in directly to the homes water line. Only regret is I wish I would have made the purchase sooner.

Review from geappliances.com
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Feb 2, 2022
Reviewer name: msmith757
3 out of 5 stars
3 out of 5 stars review

Very disappointed

Unit will not keep the pump primed so it won't make ice. GE sent instructions on manually priming the pump which worked, but you have to do it every time which is not a good solution. My initial claim was within warranty, but now it's been 13 months and GE will no longer honor the warranty even though it has never worked properly. I'm giving it 3 stars because it does make great ice but the reliability is not good.

Review from geappliances.com
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reply from GE Appliances

Hi there, thank you so much for reaching out with this review. We are really let down to read about your experience with your Opal ice maker, and it sounds as though it has not lived up to our usual quality standards. It is completely understandable how frustrating it would be to deal with these things, and we sincerely apologize for the hassle. We would love to look into this issue for you, but we need a little more information. Please reach out to us at appliancessupport@geappliances.com or direct message us on social media with your model and serial numbers along with your purchase date and a brief description of what is going on. A member of our team would be happy to assist you and provide some next steps. We look forward to helping you get back to enjoying your ice maker, and we will be on the lookout for your message. -Elliot@GEA

Jul 1, 2023
Reviewer name: Socal Chris
4 out of 5 stars
4 out of 5 stars review

Nice Unit Overall

I have had it for 2 years now. Great run but now it's on a constant cleaning mode. We unplug and reset and it last for a day. It continues to just filter water causing what ice we have to melt. Not sure what life expectancy is but for the price lasting 2 years just doesn't seem right.

Review from geappliances.com
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Mar 3, 2023
Reviewer name: ArmijoRRT
1 out of 5 stars
1 out of 5 stars review

Great idea, missed execution.

I really wanted this to work out. I loved the ice it made but had to return the first one due to it not working properly right out of the box. The second one returned less than 30 days for the same reason. The ice maker would continually go into defrost mode and melt all the ice it made. There was plenty of space behind the unit and the sides were unobstructed.

Review from geappliances.com
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reply from GE_Appliances

Hello- We are sorry to hear you had this experience with your Opal Icemaker. This is not the ownership experience we want for you and apologize for your inconvenience. We will share your feedback with our engineering and design teams. This link will have some great tips and troubleshooting for the Opal Ice Maker. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289&_ga=2.109215813.1903669194.1678122271-2092837760.1668014705 If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA

Sep 26, 2022
Reviewer name: ThaSalsa
5 out of 5 stars
5 out of 5 stars review

Expensive, but exactly what I wanted

For anyone with a nice home bar, this is a nice capstone to your equipment. The setup for wireless is simple, and you're less than an hour from unpacking to getting ice in your bin. I can't imagine not having the side-mount water reservoir, so plan to make that part of your purchase. I wish the bin was a little more insulated to keep the ice from melting, but when you're using it for a party or other activity, melting won't be an issue.

Review from geappliances.com
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Jan 4, 2025
Reviewer name: KLRC
5 out of 5 stars
5 out of 5 stars review

Great Nugget Icemaker

I love the nugget ice. It's just the right size and texture. Makes ice very quickly. The ice stays frozen for a long time. Much longer than I expected since it doesn't keep it frozen. I've only been using it for a month so I can't give a long term evaluation but I am extremely pleased so far. Only downside is that it was very pricy but it may be worth it in the long run and the need to purchase the scale inhibiting filters or distilled water. Hopefully this product will last us for many years.

Review from geappliances.com
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Jul 24, 2022
Reviewer name: Bob25692
4 out of 5 stars
4 out of 5 stars review

Nice Ice, Maintenance Care is a Pain

Our unit is for a weekend lake home. So on for 2-3 days then sits idle for a week or two. Draining unit isn’t easy. At each start up I run through the bleach water mix and rinse. Don’t want any bacteria issues. We'll see how it goes for the summer. Only in use for a month. Ice production is good so far. No noise issues that I’ve read in other reviews, but ours is in a laundry room away from living area.

Review from geappliances.com
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Sep 9, 2022
Reviewer name: Chris KC
3 out of 5 stars
3 out of 5 stars review

If it didn’t run ALL THE TIME and require so much

If it didn’t run ALL THE TIME and require so much constant care it would be 5/5. We love the ice this machine makes, it seems to be a well built product and has some very nice improvements over the 1st gen machine. But… holy smokes is it loud and the thing runs ALL THE TIME. Open the bin and get a scoop of ice - it runs, for a long long time. Start it up it runs forever…until it’s full hours later. It has to be the most inefficient appliance we own. We use distilled water, purchased the filter and it still wants us to descale it all the time. If you don’t REALLY REALLY… REEEALLY want this ice, this is one that we maybe would have reconsidered before buying.

Review from geappliances.com
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reply from GE_Appliances

Hello and thanks for reaching out with your review. While we’re happy to hear you’re loving the ice, we’re sorry you’re unhappy with how it runs, and the cleaning required. We can imagine how this may be inconvenient and apologize for any frustration. We wanted to let you know that you can schedule when ice is made. For more information, please view the help page here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39644. If we ever help with anything, please let us know. Have a great day. -Gina@GEA