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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 381-390 of 5,794 reviews
Sep 16, 2022
Reviewer name: Drthvdr
5 out of 5 stars
5 out of 5 stars review

Great product.

Ice maker is great. Easy to clean, setup and make ice. The ice is soft and chews easily for those who like to eat ice. Not a high volume machine but it keeps up with me eating ice all day long. Had issues with the shipping to my home, but once it arrived, it has been great. Use it every day, all day long.

Review from geappliances.com
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Dec 21, 2021
Reviewer name: Jessica81
2 out of 5 stars
2 out of 5 stars review

The best ice!

We have loved our GE nugget ice maker so far. We have had it for about a month, and it works great. It's easy to clean, and to be able to drain the water after cleaning it. I love that it can light up, so you can see in there, if you need to get ice when the kitchen light is off. It makes the best chewable ice, that keeps your drinks so cold!

Review from geappliances.com
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reply from GE Appliances

Hello and congratulations on your new Opal Ice Maker. We're sorry to hear you may be having some issues, but based on your comments, it sounds like you are enjoying it so far. If there is anything we can help with, please let us know. Otherwise, enjoy that good ice! - John@GEAppliances

Aug 17, 2020
Reviewer name: HollaRobRob
4 out of 5 stars
4 out of 5 stars review

Best Ice Ever!

[This review was collected as part of a promotion.] The GE Profile™ Opal™ 2.0 Nugget Ice Maker makes the best ice. The nuggets are a cylinder, oblong shape (like the type found in commercial establishments)! The unit can support up to 24 pounds of ice daily and is easily refilled with water. The ice itself tastes clean and fresh thanks to the onboard filter. I am an ice chewer and simply adore this unit. My only complaint is the app; it never did sync with the unit.

Review from geappliances.com
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Jan 3, 2022
Reviewer name: EClem
3 out of 5 stars
3 out of 5 stars review

Middle of the road

We love the ice that it produces, but not sure of a few discomfort things for the ice and price. We find it pretty noisy. Its located in our kitchen (open type floor plan) and it can be heard though out the open area. It also make squeaking noises at times that sound like it needs to be oiled. When getting the ice out of the ice bucket, water leaks down the front of the unit into the drip tray. Not sure how the stainless will hold up over time and the tray constantly has water in it. We are a family of 5 and use a good bit of ice throughout the day.

Review from geappliances.com
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reply from GE_appliances

Hi there and thank you for your review. We love to hear that you are enjoying the ice this product produces. We're sorry to know you are not completely satisfied with the level of noise the machine makes along with the water leaking and squeaking sounds. We definitely understand the frustration this may cause. The ice maker may make sounds that are not familiar but are considered normal. Hard surfaces such as the floor, walls and countertops can amplify these sounds. The following link contains your owners manual which describes normal operating sounds on page 14: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf The squeaking sound can be heard when the Opal is in need of defrosting as well. More frequent squeaking requires white vinegar cleaning to remove any buildup if needed. In regard to the water leaking down, during normal operation, condensation forms on the bottom surface of the ice bin. This water will sometimes collect and drip down the lower front surfaces of the ice maker. We are confident in the quality of the dip tray provided and would not worry about the water diminishing the finish. We are always looking for ways to improve our quality and design and can forward your concern to our design team. We hope you enjoy the new addition to your home moving forward. We are always here to help. Shayla@GEA

Feb 7, 2022
Reviewer name: ZP0614
2 out of 5 stars
2 out of 5 stars review

Very loud!

I do not recommend this product. Within 4 month we had to call in because it became extremely loud while making the ice. When you get a replacement unit it is a refurbished unit which still should be “like new”. The one they sent us had a scratch on the top and a huge dent on the back. We set it up and it was not much softer in noise than the original. Decided to keep the original unit but I would not buy it again if I knew how loud this machine is when it’s making the ice.

Review from geappliances.com
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reply from GE_Appliances

Hello there - Thank you so much for sharing your feedback for your Opal. We're very sorry that your unit was louder than expected and that the replacement was also loud and dented. We can certainly understand how this would be frustrating for you and we truly do apologize for the inconvenience. We're always here to help if any questions or concerns arise. Thanks again. -Mikayla@GEA

Jun 10, 2024
Reviewer name: rune777
4 out of 5 stars
4 out of 5 stars review

Overall very happy

After fighting with another company and having their nugget ice machine replaced multiple times, we have been very happy with the operation of this machine. Production is fast and the extra water tank on the side is a fantastic feature. The only thing that prevents me from giving 5 stars is the weak water draw from the side tank into the machine. If the inlet hose is not perfectly flat it can easily stop feeding water into the machine even with a full tank.

Review from geappliances.com
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Jun 17, 2022
Reviewer name: Ariel D
5 out of 5 stars
5 out of 5 stars review

Highly Recommend!!!

Terrific ice maker! Love the WiFi feature that connects easily to my phone. If you buy it, you definitely need to purchase the one with the extra water tank though. The ice is crunchy yet soft at the same time. Price is reasonable and hope that it lasts long.

Review from geappliances.com
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Jul 30, 2025
Reviewer name: SaRobin
5 out of 5 stars
5 out of 5 stars review

Looks sexy & sleek....and boy does it Deliver!!

The instructions are very helpful and detailed enough for a smooth and easy setup. The ice machine is has a comfortable sound level to where you forget that it's on until you either look at and see the light on or you hear the ice drop. It makes the nugget ice as you expect, it was easy to download the app to control by phone and the side tank is easy to take off to refill and put back on. The side tank holder works perfectly on attaching to the ice maker. The ice maker fits comfortably under your average sized space under cabinets in an older home like mine. You'll have maybe less than an inch left of space under the cabinet once you push the ice machine under the cabinet and that's with the tank attached. The machine can hold a large amount of ice in the bin and keep it frozen until used as long as you keep the machine turned on. My family and I are really happy with it. I love the black stainless, it looks Sooo Goooood!

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Review from geappliances.com
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Mar 12, 2022
Reviewer name: cal34609
5 out of 5 stars
5 out of 5 stars review

Excellent product

We bought our first ice maker 5 years ago when it was the FirstBuild Opal version. We loved it then, but really love the new GE Profile version with side tank. It functions well, is quieter than the previous version, and has a more attractive look and feel to it. The pull-out drawer has a stop-catch so it won't fall out when open, which is a new feature that appeals to us.

Review from geappliances.com
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May 8, 2023
Reviewer name: Njjernigan
5 out of 5 stars
5 out of 5 stars review

Love it

We have an open kitchen and living room and I love that I can program it to start about an hour before I get up and have fresh ice. But also if the husband is snoring too bad and I wanna sleep on the couch in silence I don't hear it running all night. Friends come over to visit and always ask to take a cup of ice home with them.

Review from geappliances.com
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reply from GE Appliances

Hey there! We're so glad to know that you love your new Opal Ice Maker. Thank you for taking the time to post this review. We're pretty fond of this unit as well. Especially since you'll never run out, thanks to a large capacity ice maker that makes one pound of fresh ice per hour and holds up to 48 ounces at a time! We appreciate you sharing. Enjoy! - Tierra@GEA