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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 371-380 of 5,794 reviews
Feb 11, 2024
Reviewer name: iamgab3
5 out of 5 stars
5 out of 5 stars review

Simply Awy

I recently purchased the Opal 2.0 Nugget ice maker, and I must say, it's truly amazing! From its sleek design to its efficient performance, this ice maker has exceeded all my expectations. It produces ice quickly and quietly, ensuring that I always have a steady supply on hand for any occasion. Plus, its compact size fits perfectly on my countertop without taking up too much space. If you're in need of a reliable and convenient ice maker, look no further than the Opal 2.0. It's simply awesome!

Review from geappliances.com
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Oct 26, 2024
Reviewer name: BOHICA2024
1 out of 5 stars
1 out of 5 stars review

HORRIBLE/DONT BUY

The ice is amazing. The machine makes so much noise we can hear it upstairs with our bedroom door closed. I bought this on the 19th of October 2024 and returning tomorrow. The machine is so loud it woke my kids up. It sounds like belts/bearings grinding together. If I could give it 0stars I would. This is the 2nd opal in the last month. As much as my family loves the ice we will never buy another GE product ever again.

Review from geappliances.com
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reply from GE_Appliances

We'd like to help out with the noises you are noticing from your icemaker. You can check the following article for a list of sounds that are considered normal: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276). If you are still experiencing issues, we suggest reaching out to our support team at 1-866-907-6718.

Jul 30, 2025
Reviewer name: Maddie95
5 out of 5 stars
5 out of 5 stars review

Very Happy after Long Contemplation of Purchase

I've been contemplating this product for a long time and am SO happy with it now that I finally have one! The only downside is it gets quite warm on the back side so I worry about it overheating next to the wall. Definitely makes me drink more water!

Review from geappliances.com
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Jun 18, 2023
Reviewer name: Pa guy
1 out of 5 stars
1 out of 5 stars review

Terrible experience

I read all the reviews and this seemed to be the one to buy. Received the machine, followed all the start up instructions. Even watched videos. Worked amazingly for first 24 hours. Then it started making a terrible squealing noise. Tried to reset and defrost. Worked fine for an hour and did the same thing. Figured I got a lemon. Returned and replaced. Second machine did the exact same thing in the same time frame. So disappointed. Do not recommend.

Review from geappliances.com
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reply from GE_Appliances

Hello, We're so sorry to hear about the issues you've experienced with your ice maker. When Opal is in need of defrosting, it may start to squeak as the ice starts to build up around the mechanisms which are completely normal. We would recommend taking a look at the article below for a list of normal noises associated with ice maker and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276#:~:text=SQUEAK%20%2D%20When%20Opal%20is%20in,water%20for%20approximately%205%20minutes. We hope you continue to enjoy that delicious nugget ice. If you have any questions in the future, please let us know. -Charlie@GEA

May 22, 2024
Reviewer name: Icelover24
1 out of 5 stars
1 out of 5 stars review

Sooo noisy!!! Like this is not supposed to be!!!

We had to return this ice maker after 2 weeks! I understand that an ice machine makes noise. But the sounds coming out of this machine were so loud it would wake the entire house up at night. I tried cleaning, using filtered water, distilled water nothing helped. It’s such a shame because when it works it’s amazing! And i love that it has the side tank so you’re not refilling. I want to try getting another one but I’m not sure it’s worth the hassle.

Review from geappliances.com
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reply from GE_Appliances

We'd like to help you with the ice maker noises. Please refer at this link for normal operating sound: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276

Aug 2, 2024
Reviewer name: Lynn2323
1 out of 5 stars
1 out of 5 stars review

Need better warranty

I love the ice maker but trying to get one that actually works longer than 2 months is an issue! I’m On my second one in 3 months and now the ice him broke and they want to send me a refurbished model when I just bought a brand new one less than 2 months ago!

Review from geappliances.com
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reply from GE_Appliances

We're sorry to hear you're not having the best experience with your Opal Ice Maker. We do see that you're currently working with our team to get this issue resolved. Please continue to work with them on this.

Jan 9, 2022
Reviewer name: SteveH1972
4 out of 5 stars
4 out of 5 stars review

Makes Tons Ice

I was skeptical at first but once this is up and running it makes ton ice. We use distilled water to keep minerals from building up. There has been a couple times it made few weird noises but it went away and the machine works great. We leave it on all day very day.

Review from geappliances.com
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Apr 1, 2025
Reviewer name: RHR54
1 out of 5 stars
1 out of 5 stars review

Loud screeching noise -- don't buy this machine

I never write reviews, but in this case I'm making an exception. I want to forewarn potential purchasers. I got an ice maker for my wife for Christmas and was really excited for the machine because my wife loves pebble ice. The ice this machine makes is really great pebble ice. The problem is that within two weeks of setting it up, carefully following instructions, the machine began to make the loud screeching noise that some of the reviews have referred to. The noise wouldn't go away even when I turned the machine off. I had to unplug it to get the noise to stop. The ice was so good I decided to give the machine another try, but not much later had the same thing happen. Within just a few weeks of setting up the machine, I had probably 5 or 6 incidents of the noise that in most cases wouldn't go away unless I unplugged the machine. And it's not just a small, annoying noise; it's a loud screeching/high pitched humming sound. I have no idea what causes the noise -- I'm not an engineer -- but this is to me definitely a design issue. It sound like maybe the machine internally creates a vacuum of some kind which makes the noise. Anyway, as good as the ice this machine makes, I would definitely urge you not to buy it. If it actually worked without the noise, it would be well worth it, but the noise makes it not tolerable. Really too bad.

Review from geappliances.com
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reply from GE_Appliances

We see that you were in contact with a member of our team recently and they were able to assist you. Please note (if needed in the future), the Opal has a 1-year limited warranty. For assistance with the warranty or troubleshooting, we're always here to help. You can always reach our Opal support team directly by calling 1- 866-907-6718.

Mar 1, 2023
Reviewer name: NorthEnd
4 out of 5 stars
4 out of 5 stars review

Works great

Very pleased with our purchase of the Opal 2.0. Make plenty of ice so we are never without. The only reason I gave it less and 5 stars is noise - approximately 43 dB at a distance of 15 feet, loud enough I will usually turn it off when we are watching TV in the next room. Check your clearance also, 16.5 inches from counter to upper cabinet was barely enough space for the location where I wanted to use it - if I push back any farther on the counter I won't be able to remove the side tank so, as is, the drip tray hangs about 1.5 inches over the edge of the counter (and you need the drip tray).

Review from geappliances.com
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Jul 21, 2022
Reviewer name: CCB22
5 out of 5 stars
5 out of 5 stars review

The Best Ice!

I love nugget ice! After a very long time of admiring online and on social media, I decided I needed to have one in my life! It's so great, and my guests love it too! So fun and always a topic of conversation! No regrets! Sometimes it does get a little noisy but not unbearable. The weekly cleaning maintenance sounds daunting at first, but its very easy and has just become part of the weekly cleaning routine.

Review from geappliances.com
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