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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 391-400 of 5,794 reviews
Feb 24, 2022
Reviewer name: Jarrod91942
4 out of 5 stars
4 out of 5 stars review

Great ice, quick but sometimes noisy

I love this for what it is. Great nugget ice which we love, quick production of ice too. But it makes really weird grinding noises at times when filling. It didn't do that until we added the recommended filter. Also it makes a whirring sound that is a bit noisy when making ice.

Review from geappliances.com
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reply from GE_Appliances

Hello - It's so great to know that you're loving your Opal icemaker! We do apologize that it can be noisy sometimes, though. This can be distracting and we're happy to offer some insight. The icemaker will make a grinding or buzzing sound when it is dry, but once it fills with water, the sound is reduced significantly. Also, the whirring sound is the condenser fan operating when the icemaker is first turned on. Hard surfaces like the floor, walls, and countertops can amplify these sounds. Thankfully, these noises are normal and do not indicate an issue. You can read more about normal operating sounds on page 14 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf&_ga=2.59273892.823685366.1646061172-1156894598.1645713472. We hope this helps. Reach out if you need anything else! Best, Kelsey@GEA

May 20, 2022
Reviewer name: MarkGLindsey2022
5 out of 5 stars
5 out of 5 stars review

Just got mine

Hi - I just this morning unboxed, cleaned and set up my new Opal 2.0 ice maker. It was easy and directions were clear. It took a bit of timer to first clean with a bleach solution and follow that up with rinsing flushes (3) to clear bleach. Started making my first batch of ice. Comes out runny wat first but within 30 minutes everything is working. Ice tastes (and chews) great. I bough the model with the side tank and glad I did as nearly the whole tank emptied in first round. I will want to keep that full so I keep making ice. I know it says not to put finished ice in freezer, but I’m going to try it anyway and see how it does. We use a lot of ice and always want to have enough on hand. We have a reverse osmosis system so expecting excellent store-bought quality or better. I’ll repost after a few weeks and let you know how it’s going.

Review from geappliances.com
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Jan 11, 2024
Reviewer name: GEJR
4 out of 5 stars
4 out of 5 stars review

Worth the hype

The nugget ice maker is worth the hype. Definitely get it with the water attachment on the side which helps with the continuous refilling. My one negative is the noise when it’s flushing through water to create the ice. Aside from that, it does make ice quickly and it’s the perfect addition for any cocktails or iced coffees.

Review from geappliances.com
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Apr 22, 2022
Reviewer name: Frustrated in Oklahoma
1 out of 5 stars
1 out of 5 stars review

Not as good as last year.

My brother bought one last year and it is great. Works well. I bought one on his recommendation and it is the “new and improved “ model. But, it is not as good. I had to return the first 2. This is my third try. The main problem is the defrosting. It defrosts when it does not need to do so. I turned it off last night. Sat for 10 hours. I turned it on this morning and it started making ice. After it’s first dump, it started defrosting. It has been on 4 hours now and the bin is not half full and it has defrosted at least twice. Do not buy. I am going to give this unit a few more days then return. The ice is great! Taste great and is soft and easy to chew. I love the ice - hate the units inability to function. GE should “recall” them and fix the defrosting problem. Also, on defrost, the unit sometimes squeaks really loud. Like a baby crying. That loud!!

Review from geappliances.com
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reply from GE_Appliances

Hi there, and thanks for letting us know about your experience with this model. We’re glad you decided to try the Opal after your brother recommended it, and you enjoy the soft, chewable ice! However, we truly hate to hear you’ve had trouble with your models, particular with defrosting and noise – we know this must be disappointing, especially when you’re on your third unit. This isn’t the great ownership experience we want for you, and we regret any inconvenience caused. The Opal is designed to defrost as needed, and it may squeak when it does defrost as ice starts to build up around the mechanisms. If you believe the unit is defrosting too frequently, you may want to check that the air vents aren’t blocked. If airflow is restricted, the machine won’t work as intended – making sure there is a minimum of 3” of clearance on the back and sides of the unit will help ensure proper airflow. You may also want to check that the side tank isn’t blocking one of the side vents (it should be in line with the front of the ice maker). We hope those tips help so you can enjoy your Opal properly, but if you’re unable to resolve this, you can contact Opal Support at 866-907-6718 or online at myopalservice.com. Notice of your experience will be sent to our team for review as well; your feedback is appreciated, as we always want to know of any possible areas of concern. If you have any other concerns or questions, we’re glad to help any time. -Sarah@GEA

Mar 2, 2022
Reviewer name: justinh1187
5 out of 5 stars
5 out of 5 stars review

Best way to get the good ice!

Love my Opal. Setup was easy and fairly quick. It makes ice quickly and the hopper will keep ice frozen for a long time. Connecting to wifi and making a schedule is the best part. I set a schedule to have ice ready for dinner time. My only small quibble would be the noise the machine makes when running a little louder than I was expecting but it still is not objectionable.

Review from geappliances.com
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reply from GE_Appliances

Hi - Thank you for sharing your experience with your Opal ice maker. It makes us so happy to hear you say the unit was easy to set up, makes ice fairly quickly and that you are taking advantage of the Wi-Fi capabilities to set a schedule to have fresh ice when you need it. We also appreciate your feedback regarding the sound level and will gladly share this information. Kind regards - Vikki@GEA

Dec 27, 2021
Reviewer name: AmatuerBartender
5 out of 5 stars
5 out of 5 stars review

LOVE THIS MACHINE!!!

This was given to me as a Christmas present. While I always thought it would be nice to have a pellet ice maker, I never thought I really needed one…until now!!! The set up is super simple, and the ice is amazing. I repair appliances for a living, and a have to say that i have always hated servicing undercounter icemaker. They are a pain to maintain, and customers rarely take care of them. The Opal 2.0 is easy to maintain, and it makes ice so quickly. Love it!!!

Review from geappliances.com
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May 13, 2021
Reviewer name: Whit1026
5 out of 5 stars
5 out of 5 stars review

Love!

To start this nugget ice machine was so easy to put together and get started. It made ice so fast, I was super impressed by that! I also love how easy it is to clean. This nugget ice machine is definitely worth every penny and I’m so happy I purchased this. I would definitely recommend this to ice lovers.

Review from geappliances.com
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Aug 18, 2023
Reviewer name: Rickall
3 out of 5 stars
3 out of 5 stars review

Love the ice but not the noise.

We love it when it is working and not screaming like a banshee. We had it for about 4 months before it started making noise and we would have to unplug it to get it to stop. It now happens 2 times or more a day. Working with the warranty company now. I will update with the results if possible. The side tank is a must, I can’t imagine filling without it.

Review from geappliances.com
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reply from GE_Appliances

Oh no! We’re so sorry to hear that you’re having issues with your Opal. Being able to enjoy nugget ice from your kitchen at any time is fantastic, but we know that it’s incredibly frustrating if your ice maker starts making unexpected noises. The following link describes the sounds or noises that are normal and what may be creating them. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276#:~:text=BUZZ%20%2D%20When%20the%20water%20pump,the%20refrigerant%20system%20has%20stabilized. If the issue continues we suggest referring to the Opal support team at 1-866-907-6718. Please let us know if you have any further questions, as we are always here to help! -Charlie@GEA

Jun 11, 2023
Reviewer name: Teylore
5 out of 5 stars
5 out of 5 stars review

I love nugget ice!

I was going to chick fil a for the ice every day (I would also get a root beer and food since I was there) that adds up. I have been wanting this machine for months but was saving up the money for it. Someone on Facebook said they used their credit card rewards and I immediately cashed mine in and got it. Best purchase. I love it.

Review from geappliances.com
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Mar 16, 2021
Reviewer name: Mike_W
4 out of 5 stars
4 out of 5 stars review

Excellent functionality, but noisy

The product makes great ice very quickly and the ice bin holds it frozen. The WiFi feature allows for easy status monitoring. The one downside is that the ice maker is a bit noisy throughout all of its cycles. Since we have set this up in the basement, the noise isn't an issue for us. It is not ideal as a kitchen countertop appliance.

Review from geappliances.com
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