We are so glad to see that you are enjoying your new Opal. We think you've made a great choice. We will be passing your comments about the side tank over to our product team to review. That way we can look for ways to make our models even better going forward. Thanks again for sharing.

Hello there, we're pleased to see how much you love your ice, but sorry to see it's running louder than expected. We understand how aggravating this would be and we're happy to help. We recommend first checking out the following list of normal sounds associated with an Opal here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 If yours still seems abnormal, we suggest you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST. Our Opal team is sure to make sure you get the needed assistance. We appreciate you bringing this to our attention so we can look into potential improvements and we're wishing you the best. Guy@GEA

Hi there - We appreciate your comment. It's a joy to see you are pleased with our ice maker! We all love good ol' nugget ice for our drinks! We can certainly assure you all will enjoy this maker in your RV. Thank you for being part of GE appliances. Have an amazing day! -Shayla@GEA

We're so happy to hear that you love your Opal and the amazing chewable ice it creates! This is really great to know. We can completely understand that it can be discouraging when it operates noisily, though. Your new icemaker can make some sounds that are unfamiliar to you - luckily, most of these sounds are normal! Hard surfaces like floors, walls, and countertops can amplify these sounds. We recommend checking out page 14 of the owner's manual for a list and descriptions of these sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf&_ga=2.214987601.7190747.1646663373-1156894598.1645713472. We hope this helps. If you need anything, you know where to find us! All the best, Kelsey@GEA