[This review was collected as part of a promotion.] This is the best ice. Even with the small opal sized ice, the ice doesn't melt fast. I like that it does constantly recycle as it sits in the machine. It's not a cheap piece of equipment, but it's definitely worth the investment.

We have been using the Opal nugget ice maker for years, and it has been great so far. The ice it creates is excellent and cannot be improved upon. The machine operates quietly. The size is great. The only issue we had was with Wi-Fi connectivity, but support was able to assist us with that. We recently upgraded the water tank capacity, and it was the best decision, as we now have to refill the tank less frequently. Overall, the installation is simple, and if you want a lot of ice, then this product is for you.

We love this ice maker especially the chewy nugget ice it makes. I love to crunch ice and this ice maker makes plenty of safe for the teeth chewable ice. It's also surprising how quickly it produces it. Even though we use it a lot my only complaint is the cleaning indicator calls for a descaling quite frequently and to clean it right, it usually takes an hour or two and that's using a commercial ice maker descaling solution rather that using vinegar and letting it soak for 12 hours. I will admit every time I clean it I can see small pieces of scale floating in the water reservoir. I then usually have to drain, refill and run cleaning again several times to get all the scale flushed out. Also I get water drips from water drops being on the bottom of the bin when tilting it out to get ice. Other than this, I would have given it 5 stars but I would still purchase this again and will get another if this one ever breaks.

[This review was collected as part of a promotion.] LOVE this ice maker! It's really quick to get set up and easy to use. It does need cleaning/descaling regularly, but again, it's very simple to do. I like that it has an app as well so that I can turn it on before I get home and not have to leave it on all day to make sure I have ice when I get home! It makes plenty of ice for me alone. I only empty the bin when I have several people over and am making drinks. It's really efficient and by the time folks are ready for another round, it's produced enough ice! It's pretty big as far as countertop appliances go, so if you have limited cooking space I would recommend putting it on a side table. My one improvement would be to make it quieter. It really doesn't bother me much, I just notice it as I have it next to the hallway.

[This review was collected as part of a promotion.] Great at making ice but if you install the GE water filter it does not like to make ice. It acts like it is plugged up regardless or what you do. I have purchased two filters from different places and followed the instructions meticulously. Each works for about a day then the ice maker says it needs water. It is easy to install. Be careful about noting which line goes into the external tank. The ice is fantastic both size and texture. The capacity is sufficient. It occasionally squeals but that usually lets you know it is about time for a cleaning.

[This review was collected as part of a promotion.] Makes large amount of ice, quickly. Easy to set up/use. Not loud at all. Looks great on counter in kitchen. Wonderful nugget ice! Getting a 15% discount with Consumer Reports was the topper for me.

Installation was simple. Capacity of the ice bin is good and having the side tank is a lifesaver, I'm glad that I opted for that as well. The noise level is medium, I wish it was quieter, but it's tolerable for the benefit of having nugget ice. The cleaning requirements is a bit cumbersome, at least the descaling process. It requires a good 24 hours to devote to it and that's a lot of time investment for something that is not a pet or a child. I've only been using filtered water, yet the buildup is Much higher than I would've expected from using filtered water. It would be really nice to have a option to connect a filter somewhere along the hose line that goes from the side tank reservoir, leading into the icemaker that the customer could purchase the specific type of descaling and filtering type filter needed for their specific area and water hardness so that you could simply just use tapwater, and it would be filtered and processed properly before entering icemaker, thus protecting all the components inside of the icemaker. When I unplugged it to do the cleaning and scaling process for the first time, I noticed there was white substances leaking through the metal seams at/near the front of the machine. This is a bit concerning to me, as I can't tell if it's coolant leakage OR some type of acid or what is coming out there. I love the way. It is working so far in the ice production, I'm a little bit nervous about spending this much money and having it leaking stuff out of the “seams” this early in its life. I'm also not thrilled with having to be cleaning and descaling every 2 to 3 weeks and would've hoped for a better process for an appliance of this high dollar amount and what I perceive as top of the line equipment.

We have had this for about a week now. It takes about the amount of space we expected. It makes ice very quickly and we really like the size. It is a little louder than I would have liked but it is tolerable. It is a little heavier than I expected which makes it harder to clean, I don't have a place near the sink.

Bought during Prime Days, and the price was just right! Best ice around, and the machine is quick about it. I do like that it's got smart settings so that I can schedule times to run if needed. The capacity for such a compact size is perfect for my kitchen.

[This review was collected as part of a promotion.] Perfectly soft ice. Best Buy so far.