Initial setup was fairly easy. Took some time to rinse all the bleach out. Instructions were fairly easy to follow. Light stopped working after 2 days.

Our first machine stayed on defrost 90 percent of time. Nothing worked right even after several phone calls. Finally you had us box it up and you sent us a new one. It has worked perfectly and we are in love with our ice!

The ice maker works great. Makes ice fast and actually recycles the melted ice back into itself. Others I've had claimed to do that but didn't work properly.

The side water storage is awesome. No more dumping water in the unit with the ice bin removed. I’ve had several different brands of these type of ice makers, this one is by far the best. Makes ice fast.

We absolutely ❤️❤️❤️ this ice!! It makes me so happy I gave 4 stars because it occasionally makes a squeaky noice. That is irritating. But…. those precious little nugget ice pieces - AMAZING and worth hearing that occasional noise.

This is our second ice machine! We love them and wanted to upgrade our appliance ! Nothing was wrong with our original machine , we just needed the larger one!

I purchased this ice machine for my son’s dorm room. It makes perfect ice. He loves having his own personal ice maker. I love it so much and I’m so impressed that I am purchasing a second one to have in my kitchen at home.

After 2 weeks both my machines are making periodic groaning noises each machine is at a different location so I can not believe they need cleaning g this soon. Makes great ice but…. Xx

It is a great machine. It is always full of ice. It is quiet and has been running smoothly since starting it. The set up was easy. We have yet to clean it, so can't speak on that process yet. The ice taste great.

This ice machine is the best. It starts making ice quickly and the bin of ice stays full. It's easy to clean and you can get right back to making ice.