I do not recommend this product. Within 4 month we had to call in because it became extremely loud while making the ice. When you get a replacement unit it is a refurbished unit which still should be “like new”. The one they sent us had a scratch on the top and a huge dent on the back. We set it up and it was not much softer in noise than the original. Decided to keep the original unit but I would not buy it again if I knew how loud this machine is when it's making the ice.

[This review was collected as part of a promotion.] Not only does this appliance look great, it works great as well. This makes the perfect ice to satisfy all your drinking needs. It's easy to use and install. Comes with an excellent user guide, which provides good clear instructions for everything. It's quite attractive with the clear plastic and brushed stainless steel, it fits right in with all my other appliances. It's much quieter than expected with just barely an audible hum during operation. This is a rather large (and heavy) ice maker but it fit perfectly fine underneath my cabinets. This unit is not refrigerated, so as ice collects into the bin it will slowly melt, however the water gets recycled back into the machine and will be reused to make more ice. My only complaint is how long it takes to complete an ice making cycle, it takes literally hours for it to fill the bin with ice. Not a big issue but you definitely need to plan ahead if you're going to need ice, however if you dump the ice into a bag occasionally and freeze it you'll always have ice on-hand.

Looks great, Does the job it is intended to do. It goes into defrost mode often and it needs a place for a constant water line so you dont have to refill all the time. Overall a good machine, just a little pricy. If it lasts a few years it will be worth it.

We really like having this in our kitchen, but it has some issues with it automatically triggering to make more ice as the pellets melt/get eaten. Just means we need to run the deep cleaning cycle relatively often and manually restart the ice process. Not sure if that's common or just our machine.

Works great. We have been using ours for about 2-3 months and love it. It keeps up with our daily ice usage. We use a Brita water filter to filter the water we use in it. My brother bought one too and he loves it. Expensive but worth it so far. Makes great easy to chew ice.

Made ice in minutes. I have bought engines that weren't packaged as good as this ice maker was, literally. You can tell this isn't a throw away when you pick up the box. Solid machine all the way! Be sure and use distilled or purified water to avoid scale buildup and bad taste. DO NOT use sink water.

Moves from Massachusetts to Arizona. Man you need to drink tons of liquids each day especially in summer. Husband has the great idea of buying this machine. We are a family of five and we for the side water refill container and we have enough ice at a moments notice. LOVE LOVE LOVE

I toyed with ordered this nugget I've maker for well over 6 months. Now that I have it, I wish I would have just pulled the trigger then! It makes the perfect amount of ice for two adults. I refill my cup with it constantly through out the day and it never runs out. I haven't figured out how to move what's in the ice bin into our freezer without it turning into one giant rock, but that is my only complaint. It does produce a small amount of noise, but we keep it in our laundry room so it doesn't ever bother us. We have black stainless steel appliances from LG and this machine matches everything pretty spot on.

The Opal is working fine but the side tank is not. If everything worked, I would give it a 5*. It worked for a few days but then it stopped feeding water into the machine, and it allows the pump to run dry. We just keep having to put water in the machine rather than in the tank.

I bought this machine about 4months ago and have been obsessed since. I love ice especially the “good ice” this ice machine has been wonderful. I live the ice alone or in my iced coffee. I also love that I am able to do basic controls from my phone so even at work I am able to turn the machine on and off! I recommend this to all my friends and family!