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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,794 ratings5,791 reviews
  1. 5 stars74% (4,278)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (380)

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Showing 1,821-1,830 of 5,791 reviews
Jul 7, 2022
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Love the ice, but…

I bought this because both of my sisters have it and love theirs. I love the ice…when I get it. My machine constantly says add water…even though the reservoir is COMPLETELY full.

Review from geappliances.com
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reply from GE Appliances

Hi there, Thanks for taking the time to leave a review. So sorry to hear about the issues you've had with your Opal, we're sure this would be frustrating. If your reservoir is full of water but the unit is still calling for you to add water, we'd recommend unplugging your unit for about 30 seconds and then plugging it back in; this can sometimes reset the internal electronics. You can also try the tips laid out in the following article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289&_ga=2.177179815.346839939.1657542214-450628325.1656676200 If none of these tips help, then we'd recommend reaching out to OnPoint to warranty assistance. You can contact them by visiting myopalservice.com or you can contact 1-866-907-6718, M-F 8-8 EST. We do hope this is helpful! If you have other questions or concerns, know that we're happy to help. All the best, Michael@GEA

Mar 3, 2023
Reviewer name: RandyD2023
5 out of 5 stars
5 out of 5 stars review

Love it

Highly recommend getting/using the side tank. Once the app was installed and put the icemaker on a schedule, we were completely satisfied. I have it coming on about 8ish in the morning, and again at 5ish. So we always have ice.

Review from geappliances.com
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Jan 10, 2022
Reviewer name: the4hollenbecks
4 out of 5 stars
4 out of 5 stars review

Great ice maker...wish it kept the nuggets frozen

We love the ice maker and the little nuggets that it makes. However, we wish it would do a better job of keeping the ice frozen so it's not having to make more ice as frequently.

Review from geappliances.com
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Mar 8, 2023
Reviewer name: MAK1971
4 out of 5 stars
4 out of 5 stars review

Great product

Love the icemaker, though it can be a little noisy at times. Would also be nice if it had a water intake that could be hooked up to it to add water automagically

Review from geappliances.com
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Dec 29, 2023
Reviewer name: Kyle45
5 out of 5 stars
5 out of 5 stars review

Highly Recommend!

The ice maker is great. It produces ice quickly and the ice is amazing. I gave it a 5 even though I wish it would keep the ice produced Cole but, it is still a great purchase. Highly recommend!

Review from geappliances.com
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Oct 3, 2022
Reviewer name: SpandexLocket
5 out of 5 stars
5 out of 5 stars review

Steady supply of great ice

I bought this to increase ice supply in house for 2 people, the fridge wasn't cutting it. I love that we can program a schedule ans on/off wireless via the app. Guests like the experience of scooping their own ice.

Review from geappliances.com
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Apr 29, 2024
Reviewer name: Kemorris1220
5 out of 5 stars
5 out of 5 stars review

“The Good Ice”

I absolutely love this ice maker. As a nurse no longer working in the hospital setting, the ice maker allows me to still enjoy “the good ice”. I also also this machine tells me when it needs to be cleaned and descaled.

Review from geappliances.com
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Mar 1, 2023
Reviewer name: Marie916
4 out of 5 stars
4 out of 5 stars review

Yummy ice

I love my ice maker only reason I didn’t give it 5 stars was because sometimes the ice tastes weird like the filter or something but it’s new and already cleaned so not sure !

Review from geappliances.com
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Jul 27, 2022
Reviewer name: JenC22
2 out of 5 stars
2 out of 5 stars review

Bad product

Just like everyone else we have had nothing but issues with our machine. Loud noises, constant defrosting etc. I highly recommend not buying the 2.0 until they figure out these design flaws

Review from geappliances.com
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reply from GEA

Hello, Thanks for reviewing your icemaker. We're happy to hear that you like the appearance and features, but sorry that it is loud and you are having issues with defrosting. Your satisfaction is important to us, and we will use your feedback to improve. Our ice makers are designed for quiet operation but will make some noise during the ice making cycle. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 To get support for your Opal Ice Maker or to request a product exchange, complete this Opal support request form https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc or call 866-907-6718 If we can help in the future, please let us know. We are more than happy to. All the best, Kianna@GEA

Sep 19, 2022
Reviewer name: J Christy
5 out of 5 stars
5 out of 5 stars review

Best ice ever!

LOVE, LOVE, LOVE THIS ICEMAKER!! I use purified water because our tap water tastes funny and it’s hard in our area. We’ve only had it a month, but it’s fast and great ice.

Review from geappliances.com
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