I have wanted this ice machine for ages and have hemmed and hawed because of the price but I'm so glad I finally got it. I have had other ice machines that were so loud, felt dirty, didn't look nice on my counter and worst of all....didn't make pebble ice! This is really the only option. Just take the plunge, it's worth it. ps. Some people say this machine is loud and I have no idea what they're talking about. I find it incredibly quiet.

Ice maker makes ice very fast and perfect ice size. Ice box fills up fast. Does tend to melt if not used quickly, but makes new ice just as quick. We are very pleased with this ice maker and have told several friends how great it is and they also have purchased one also.

I owned one of the very first original Opal made by FirstBuild. It finally gave out after 5 years of daily use. When I bought this model I expected a slight upgrade over the original but I was pleasantly surprised to find it is much better! The extra side tank is an excellent addition and reduces the need for daily filling. The app gives much better information and control over the operation of the ice maker.

Had this product for about three weeks and after about three weeks when the machine was making ice it now has a squealing noise that it makes. It tends to make the noise when it is working on dispensing the ice nuggets into the ice bin. For the price paid for the machine it is really frustrating and disappointing to be having issues so soon with the appliance.

The ice maker was easy to setup, and updated the software, I really enjoy being able to control certain features via wifi, and I made my decision to buy this product as opposed to others base on YouTube rating, it is a bit pricy but after using it I think it worths the price

This is a wonderful ice machine. It was easy to set up. The WIFI choice is really nice. The only issue is that the on/off button requires a very slight/ light touch to turn off, so I've turned it off unintentionally a couple of times. However, it makes the ice so quickly that it was minimal inconvenience.

Works well, but the case vibrates against something inside and is loud. Putting a hand on the case stops it. Would be disappointing for a machine that costs even half this much. Also, something in the external tank seems to mildew easily. I clean it the best I can, but the smell comes back. Gross.

Two factors really delayed our purchase of the GE Profile Opal nugget ice maker - shockingly high price, and - lower daily capacity than the standard countertop ice maker (24 lbs instead of the typical 26 lbs) HOWEVER, here is why the GE Profile Opal nugget ice maker is well worth it: #1 - in the last 5 years we've gone through at least 5 or 6 countertop ice makers. They are super difficult to clean. They either stopped working within a year or the internal plastics broke. The last one we had was so dirty we used bleach/water and it corroded the chrome plated parts that touch the water to make ice. In other words, we've spent almost as much in total as the price of the GE Profile Opal! #2 - although the standard ice makers make 26 lbs per day, the internal baskets are small (with just enough for maybe two cups-full of ice) and stop producing ice until you take some out of the basket. There are four of us at home and there was NEVER enough ice for all of us! With the GE Profile Opal, because it is nugget ice (small pieces) and the basket holds a lot of ice, we can easily fill up 5 or 6 cups completely full of ice and it makes more fairly quickly. 24 lbs per day all of the sudden seems more than adequate! #3 - the standard countertop ice makers are virtually impossible to clean. I've actually broken the plastics on at least two of those machines while cleaning and one of them stopped working after a cleaning. The GE Profile Opal is still a bit of work to clean as you have to drain water through the tube from the back, but it's much easier and better! #4 - nugget ice is just the BEST ice!!!! Sorry, I know that is a personal perspective but WE LOVE IT. A great day for us was going to Sonic and get a drink with nugget ice. Now we can do it at home!!! If the GE Profile Opal fails before at least 5 years, Frankly, I will be VERY upset but at this point we are super glad we purchased it. I do which is was a bit less expensive but if it last 5 years, it is very much worth it.

This ice maker is easy to operate, all you do is add water. The ice is chewable and awesome--not even sure if Sonic's ice is this good. You'll need to clean it on a regular schedule, especially if you're in an area with really hard water like I am. I got the side water tank, which makes this extremely hands-free. Only reason I'm not giving it 5 stars is b/c its a little loud when making ice, but outside of that, its a great ice machine.

I have wanted this ice maker for a while. When I saw that Opal 2.0 has wifi I immediately bought it. The app is so convenient and easy to connect. The side water reservoir is so handy. This ice is hands down the best ice I've ever tried, and I am an ice snob. 10/10 would recommend to EVERYONE!