Hook is a breeze when you follow directions haha. Super easy to hook up. Produces ice fast. Has WiFi which gives you the ability to turn it off when you are away from the house for a long period of time. If you are using an iPhone, you can access the Wi-Fi settings for the app by logging into the appliance through your phone: Settings—-> Wi-Fi——> Wi-Fi should load appliance, click the appliance—->> now you’re connected to your appliance, go back to the SnartHQ app! Really wish they would honor a extended warranty on these guys

The output of this machine, nugget ice, is great and the whole family loves it…nobody is using our refrigerators ice anymore! The unit is a bit loud when running and the ice does melt consistently within the unit. Would appreciate more robust insulation, for both the noise and the ice itself (even if there is not a viewing window)…

I was abit skeptical about the expected volume it should make since we had to replace the first one we ordered earlier in the month, but the replacement works great. It took 3 hours to fill the bin the first time, and runs only short periods of time to maintain based on usage there after

The product created amazing ice while it worked. We are 8 months out of warranty and it makes a horrific loud knocking grinding whining screaming sound while making ice. It’s so loud our neighbors can hear so we had to discontinue using it after only 19 months of owning it.

The machine is easy to use! I love the nugget ice and it makes ice pretty fast! My favorite feature is the app! I love being able to set a schedule so I have ice when I come home from work! I highly recommend if you are wanting a great quality nugget ice maker!

The dentist says I shouldn't chew ice. Probably true, but we compromised and this ice maker is da bomb. Great for drinks and other ice related needs too. Easy to use and quiet. Highly recommended if you love ice just like fast food restaurants used to use, but don't go to fast food restaurants because they are also not good for you and pretty gross. I'm eating ice right now!

My wife loves nugget ice which in the past I could only get at certain gas stations. Not anymore...we now have the same thing right at our fingertips. This ice maker not only makes nugget ice but it does so on a schedule that you set via WiFi. I truly could not be happier.

This was a replacement ice maker because the new on I bought was making a squeaking noise as soon as I plugged it in to make ice the replacement they sent me started making a knocking sound as so as I plugged it in then stopped making ice after one day

My apartment doesn't have an ice maker and I got tired of having to refill the trays again and again. This is the perfect solution to say the least. It's the best ice for any drink and it makes it fast. However there is one thing that I've noticed that could use some improvements. The hose that is used between the water supply and the machine uses gravity. If the hose is a bit up itge machine won't make any ice until the hose is pushed all the way down. If there was a pump mechanism to feed the machine there would be zero problems with the functionality. Overall this machine gets a solid 4.5 out of 5 stars.

we absolutely love our opal 2.0 nugget machine and do our regular cleanings. It is a little cumbersome to clean very difficult to find replacement parts even through GE. ours has been down for the last month because I cannot find a replacement ice spin or ice spin warped because my daughter put it in the dishwasher and it melted so I found an extra side bin, but I cannot find a replaceable ice tray holder anywhere any suggestions on how we can replace that? what do I need to do?