The nugget ice maker is great!! We started using it with filtered water from the refrigerator. Now we’re getting 1 gallon jugs of distilled water because when the UPS driver delivered the ice maker he left a note with the box that said, “You’ll love this ice maker, but trust me, use distilled water!” So that’s what we are doing.

The ice this machine makes is great, it's exactly what we wanted. I noticed after about a week or so of operation, the rate ice production starts to slow down and it seems to defrost more often. Eventually it starts spending more time defrosting than making ice. The instructions recommend running it through a cleaning cycle once a week. Doing the cleaning takes care of the problem, but the cleaning process is a little bit of a pain. You have to make a solution of water & bleach, and run that through the machine, then drain it and run 3 more cycles of clean water through it. The whole thing takes 20-30 mins, which wouldn't be so bad if it was a few times a year, but weekly is more than annoying.

I owned a nugget ice maker before this one (not GE brand) and I enjoyed it immensely…until it randomly stopped working. I finally caved after about a year of wanting this one and bought it. I definitely do not regret it at all. It’s got a sleek design that looks fabulous on my counter. The water tank is super easy to remove and refill. The cleaning process is simple, if a little time consuming, and doesn’t require purchasing any extra things to complete. The ice bucket slides in and sits very well. Even my 7 year old son doesn’t have any problems with pulling out the bucket to get ice. I love that both the tank and the ice bucket have a pressure valve to release the water in them. It means the ice bucket doesn’t drip all over the place when it’s pulled out (my last one did!), and adding water to the tank is mess free since you don’t have to worry about water dripping all over the place. As for the ice itself…perfect (Italian finger kiss). I couldn’t ask for better ice. They’re small and crunchy. I fill my 40 oz water bottle when I leave for work and I still have ice when I come home. My ice bucket is never empty because it refills so quickly. I enjoy the scheduled automation function and the fact that when the bucket is full, it won’t start making ice again until the bucket is pulled out and put back into place. It gets a lot of “off” (down but not powered off) time throughout the day because of this function. I feel it will help preserve the machine through its life time.

Y'all. I've wanted an ice machine for years and when I read the reviews I knew I had to have the Opal. She doesn't disappoint. Seriously this is the best purchase I've made in forever. It's the best ice, not big and not small but crunchy. Not hard though and won't break your teeth. In fact you may find yourself drinking more ice water and that's a good thing!

[This review was collected as part of a promotion.] I run a portable ice maker almost constantly. In fact, I’ve worn 2 out over the last couple years. Although cheap , they just did not last and the ice was just OK. The ice is actually pellets about 1/2” long and 1/4” in diameter. It is soft enough to chew and hard enough not to water down your drinks. One other great option in this ice maker is the self cleaning option. So long as I use it weekly as recommended, I’ve not seen mold take hold the way it did in the other style ice makers.I used the Bluetooth app and set up a run schedule to make life even easier for us. Even with the price, I have to give this 5 out of 5. When the box arrived I was so excited. The box was big but I was able to move it into the kitchen easily with no help. The setup instructions were straightforward and easy to follow. After doing GE's recommended 1st cleaning (which is also easy), the ice marker powered on and got right to work.read the instructions on how to work the machine and how the machine works. Because it's so easy to setup, don't be tempted to start making ice until you read. Also, the ice maker isn't obnoxiously loud.

I purchased this last month as an anniversary gift. She makes ice about every third day. So far, it keeps me from having to go Sonic every other day to buy a bag of ice. I would have given 5 stars, but I'm waiting to see the longevity of this product. I did purchase a 4 year extended warranty.

My wife has stopped going to Chic-fil-A to by bags of pellet ice. This ice maker is the bomb. A little pricy, but it works great, and what the heck, it’s just fun. Wish it made ice a little faster, but the process for making this chewable ice takes time. Would definitely recommend this product.

Didn’t think we would Use it. Kids bought it for us for Christmas. But it has come in handy. After a year we did get some loud noises coming from the gear box. Had to oil bearings and now it is back to running. It will keep up with four grown men drinking whiskey and coke!

Quite honestly this is the best icemaker out there. Yes, this is the best ice Out there. This product is better than expected. Makes ice quickly, produces a lot of ice quickly! Small compact footprint. Runs very quietly. Much more quiet than the YouTube reviews would lead you to believe. Uses water sparingly. Love the recycle feature. Worth every penny it costs. I wish I had gotten this sooner. If you use a “thermal” (insulated) i.e. Yeti, tumbler, one tumbler of ice will last several hours. Better than the well known pellet ice you can at some fast food places. Because you don’t have to go anywhere and it’s there whenever you want it! Absolutely love this product. Thank you GE!!!!

This ice maker is a fantastic addition to our kitchen. The ice is perfect for any beverage (water, soda, iced coffee, cocktails, etc.) or even just chewing. The cleaning is fairly simple, but we do use filtered water for cleaning and filling. I imagine if you use tap water, it may have more build up over time. This is an expensive product, but we don't have any regrets purchasing it.