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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars5,746 ratings5,746 reviews
  1. 5 stars74% (4,258)
  2. 4 stars13% (723)
  3. 3 stars4% (227)
  4. 2 stars3% (168)
  5. 1 star6% (370)

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Showing 151-160 of 5,746 reviews
Aug 30, 2021
JoMaYa
1 out of 5 stars review

Was good for first 8 months

Ice maker worked fine. Only used distilled water. Kept up regularly with cleaning. One day it went in to defrost and wouldn't cycle back on . Followed troubleshooting steps but had no luck. Still waiting for Onpoint to reply back for warranty claim. I've only had it 8 months on 12 month warranty. It's going to be very disappointing if they don't repair or replace.

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Oct 12, 2025
Sporty22
1 out of 5 stars review

Constantly Say Add Water

My ice machine constantly says add water when making ice. Water level is fine. I have to remove the filter and turn off ice machine and then turn it back on. If I put the filter back in it gives the same message “Add Water”. I paid a lot of $$ for this machine to be giving me this issue.

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Jul 31, 2023
Atxcub
1 out of 5 stars review

It makes ice but keep your expectations low

It makes nugget ice yes but definitely not a luxury appliance given the price. It does not come with a cleaning kit, descaling kit nor water filter. The app is pretty much only for scheduling it but it doesn't really integrate with Alexa as well as you would hope. The ice bin isn't really designed to be submerged to be clean since water will get trapped between panels for a couple of days and no way to release it.

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Jul 14, 2024
Thomas2444
1 out of 5 stars review

Frustrated with “add water” message and no ice!

After six months of operation it stopped making ice. The message “add water” lights up and will not go off regardless of how much water is added. It will not run the cleaning cycle. I have cleaned and descaled the ice maker every time that was called for. There is nothing about this issue in the manual or easily located online. I'll try to reach someone in the service department tomorrow (Monday). While it worked it made great ice. My only complaint before now was the frequency of needed cleaning and/or descaling.

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Aug 19, 2025
Amanda RL
3 out of 5 stars review

Broke after 6 months

I'm only giving it 3 stars because it worked great while it worked. We cleaned it regularly and made sure proper filters were installed. It only lasted us about 6 months before it fell apart from the inside out. I feel like it was put together by a 5 year old. I'm still trying to get a replacement but it's difficult to get ahold of the right person. I'll keep my fingers crossed that we didn't just throw away several hundred dollars.

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Jan 20, 2026
Samiamaz
3 out of 5 stars review

Screaming Eagle

I love the look and ease of the machine. I think GE should co brand with Harley and call it the screaming eagle because this thing will wake the neighbors up when it gets upset. Mine is a month old. Disappointing as I cannot get but a few cups of ice before the noise happens.

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Apr 26, 2024
Sherky001
2 out of 5 stars review

It sucks

We bought one just over 2 years ago… it lasted one year… he replaced it with a refurbished unit… that has been going out the last few weeks and is now barley making ice… for the price of these things I'd hope it would last much much longer… never again and I'd suggest you don't get one

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Sep 23, 2020
No ice man
1 out of 5 stars review

Dead on arrival

Upon set up , and after cleaning per instructions, the machine went through the “making ice” mode and then to defrost without making any ice at all. Customer service is of little help and definitely not customer friendly. I had expected so much more. instructions state ice to be made with in 25-30 minutes. 6 hours and counting zero ice. But the defrost cycle works well .

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Oct 3, 2025
Chelsea2148
1 out of 5 stars review

Horrible Ice Maker

[This review was collected as part of a promotion.] Only had machine for a week, it would make one batch of ice then go into defrosting mode for hours. I ran a cleaning cycle several times, the issue remained. For the cost I am not going to wonder if it will make ice or not every day, so it was returned.

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Oct 27, 2025
GuroKC
5 out of 5 stars review

We love the ice, so does the dog

[This review was collected as part of a promotion.] This is our second Opal ice maker, this version is much quiter and fiils the ice nearly twice as fast. The side tank is a godsend and the unit is very easy to clean. The only problem is that when someone fills a glass, the dog wants to munch some too.

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