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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
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4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 141-150 of 5,794 reviews
Jan 30, 2026
Reviewer name: Poohthewise
2 out of 5 stars
2 out of 5 stars review

Inefficient too quick

Even though it's louder, that's not really the complaint. The door drips water like a leaky faucet when it's open to get ice. The ice just doesn't hold up as long.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE_Appliances

We want to help you with your help you with the sound level and water leak of your opal. We recommend calling our Opal team at 866-907-6718.

Feb 26, 2026
Reviewer name: CC8631
3 out of 5 stars
3 out of 5 stars review

Good ice, bad technology

Makes great ice but issues with cleaning button continuing to flash despite being cleaned and the manual lists separate cleaning and descaling cycles which don't seem to work

Review from geappliances.com
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reply from GE_Appliances

We'd like to assist with the operation of your Opal. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.

Jan 13, 2024
Reviewer name: Roy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Ice Machine

Love the "Sonic" style ice!! Very efficient unit. It does require cleaning every couple of weeks, which takes 20-30 minutes, to prevent/remove possible mold.

Review from walmart.com
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Dec 1, 2021
Reviewer name: TWillfresno
1 out of 5 stars
1 out of 5 stars review

Defective ice maker!

Please do not buy these icemakers break down and the replacement is either none or a refurbished unit! Please check the Better Business Bureau regarding this opal icemaker and the company behind it they have a letter “F”! Do not spend your money

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE Appliances

We are sorry to hear about your experience with our ice machine. We will forward your valuable feedback to our ice machine team to be reviewed. This is certainly not what we want to hear. You may call 1-866-907-6718 for any service questions. Hope this helps. Geoff@GEA

Oct 15, 2025
Reviewer name: Dannielle12334
1 out of 5 stars
1 out of 5 stars review

Completely unfixable issue in the first year

[This review was collected as part of a promotion.] The motor completely busted open. The metal part in Maude the the styrofoam was completely busted as was the styrofoam we had less than a year

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE_Appliances

We'd like to help with your Opal not producing ice. We will be reaching out over email to collect additional information. Please respond at your earliest opportunity.

Mar 2, 2026
Reviewer name: JCC4
3 out of 5 stars
3 out of 5 stars review

Unusual noises

We had an Opal from a few years ago but it died. We purchased this Opal 2.0 and it's making noises that don't sound right. Its making ice fine but it sounds like something is broken.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE_Appliances

We want to help you with the sounds you are hearing on your Opal 2.0 Nugget Ice Maker. We recommend a software update because this model has Wi-Fi. It's also important to make sure you've done the full 55 min descale and not just the 3 min sanitize. Also unplugging it to reset the unit for a couple minutes may help. If the sounds continue, please send us a private message via Facebook, Instagram, X, along with your contact information, complete model/serial numbers, and a copy of this review.

May 16, 2024
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy

[This review was collected as part of a promotion.] Be sure to get the xl side tank. I thought from other reviews it was going to be very loud however it is much quieter than expected. Was a little pricey but well worth it for me

Review from walmart.com
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Mar 24, 2026
Reviewer name: KaylaC
2 out of 5 stars
2 out of 5 stars review

Too expensive

Way too expensive to not work at all times. Does not regularly make ice without having to shift the appliance. So very disappointed with this product.

Review from geappliances.com
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reply from GE_Appliances

We'd like to review the situation with your Opal further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.

Mar 25, 2021
Reviewer name: Bob1011
1 out of 5 stars
1 out of 5 stars review

Save your money

I am on the third ice maker in less than six months and non have worked. They do a good job sending a replacement unit but they don't work either. Starts to make a few nuggets then quits. Extremely disappointed with GE.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE_Appliances

Hi there - We hate to hear of the difficulties you've experienced with your Opal and are surprised this would happen three times. This certainly isn't the owner experience we would want for you and we do apologize for your inconvenience. We truly appreciate your feedback and we'll be sure to pass it along to our engineering team for future improvement. Thanks again! -Mikayla@GEA

May 1, 2026
Reviewer name: WtCt
4 out of 5 stars
4 out of 5 stars review

Great Ice! 2 cons

I love the ice which is the reason I have purchased 3 Opal ice makers. The problem with this particular one is the cleaning light keeps flashing even after being cleaned. Also it makes more noise than my previous Opal machines.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE_Appliances

We would like to help and provide some guidance. After descaling, if the light is still flashing, please do a full reset by unplugging the unit for 2-3 minutes and then plugging the unit back in. If the issue continues please contact Opal Support at myopalservice.com or call 866-907-6718. You can also review the normal sounds that you will hear coming from your Opal Icemaker at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_gl=1*.