I absolutely love the nugget ice and this has been the best kitchen appliance I have purchased recently. I turned it off while I was gone on a work trip and the day I traveled back home finally I turned it back on via the app and had a nice cold bin of my favorite ice when I got home.

I just purchased this ice machine this evening! My 14 year old son unboxed it for me. The packaging was neat and extremely protective. The instructions were very easy to read. We run the cleaning the first time as instructed with bleach and followed with three more plain water cleanings. We filled the bottom reservoir and the side tank with water and turned the machine on. Within 8 minutes we tried out the first few nuggets! The ice is exactly as advertised. We are so impressed with the Opal 2.0. The ice is far better than I had expected, so light and soft. After 15 minutes, I filled my small juice cup with ice!

Our Samsung refrigerator ice make has always been a pain since we bought it. Clogs up weekly . Complaining to my husband constantly, he bought me this for Christmas! I LOVE IT! the best ice for us ice lovers! Small and soft, perfect. we only use the fridge for ice water now.

Love it! Best ice ever. This is my second machine. The machine was not the problem it was our location. We are a military family and we moved to NM. The water is hard, extremely hard. So it ruined my first machine that was fine. I had the first one for 5 years. Did not look at other brands I knew I wanted the same brand.

My wife found this product online and thought it would make a great early Father's Day gift for me. When she showed me, I was intrigued by the ice but skeptical about having yet another appliance in the house taking up coveted counter space. Well, I am now a convert. The machine is quite compact and fits easily on a counter without being obtrusive, yet is large enough to make and hold a quantity of ice sufficient for our family of seven. It's also extremely quick to produce the ice-turn it on when it's time for movie night and within ten minutes it's churning out ice, and the bin is half full fifteen minutes after that. The beauty of the device is that when the ice bin is full, any additional ice produced spilled over into the water reservoir where it melts and gets drawn back into the machine to produce ice again. When you are done with the machine, the ice left in the bin melts, drains from the ice bin into the water reservoir, and when you start it up again that water gets made into ice yet again. And if that isn't enough, the ice maker is WiFi enabled and connected via an app. If you're leaving work and want ice when you arrive home thirty minutes later, you can turn the machine on from the app while walking out to your car and it will turn on and have the ice churning for you when you get home. Want to turn it off? You can do that remotely as well. The machine makes a little noise on start up, then quickly settles in and is very quiet after a few minutes. And the ice is superb. Soft, crunchy, just like what you get at some restaurants and in the hotel ice machines. Do yourself a favor and buy this ice maker.

We absolutely love this ice maker! I choose my restaurants based on two things - their ranch dressing (lol) and their ice. I will go out of my way to have crunchy ice in my life...and now I don't have to! This is the perfect little fluffy crunch nugget - just like the hospitals give you. We worried about the ice melting, but its not an issue because we love it so much it doesn't last long enough to melt. I recently visited family out of state, and I wish I could have taken it with me. I was so happy to have it back in my life after a week away!

Great product. Perfect nugget ice - quick, easy to use and set up. Impressive design and a really impressive machine. Well designed and substantial yet not too heavy. Directions are clear. Easy to use. Would recommend to anyone who likes iced drinks!

I purchased the Ice Maker from amazing. I was super excited when it came in. After seeing some reviews on Facebook I became concerned because of all the bad experiences people were talking about. So far I have not have any issues. I was supposed it asked to descale so soon after purchase but overall I am excited to see how long it works. Depending how long it last I would purchase it again. I love the app feature because I can see if the ice maker needs attention. Overall I would recommend trying out this ice maker if you have the extra money or want the convenience of having an app.

My Opal is my favorite purchase of the last few years. We're on our 2nd. The first one lasted like 5 years but we used it every day and never used distilled water. So the ice was softer but towards the end there was always sediment at the bottom of your glass when you used it. We bought a water distiller to go along with the new machine. And though the ice is a bit harder it's still great. And if it lasts 5 years that's Pennie's a day considering we run it every day. Highly recommend.

It makes great ice and fast which is awesome, but the machine is really noisy. It also frequently makes a loud noise (the only way I know to describe it is like a whale call) and the only way we can get it to stop is to do 3 clean cycles. I love that it had a clean cycle, but should I really be needing to do this every 3 days to stop the whale call?