This is our 2nd Opal 2.0 machine. This is a must have appliance in our household and gets a lot of use. It’s works as advertised- makes ice very quickly and is easy to operate, BUT it can be laborious to maintain. You HAVE to clean and descale regularly or else you will be disappointed with it. It took me a year to realize this with my first one which lasted about 3 years. I think would have lasted longer had I followed instructions from the start. I would give it 5 stars if upkeep was easier.

I really love the ice from this machine. I never have to worry about running out of ice. The machine is very easy to operate and keep filled with water. I like the light it has in it, makes it easier to see at night. The only downfall I have seen so far with this product is that it is very noisy. It isn't noisy all the time but sometimes it has a loud squealing noise to it. Other than that I am extremely happy with this product.

Our fridge doesn't have an ice maker in our apartment. And with my wife being pregnant in the middle of summer she needed ice cold drinks to get her through it. We got this and she couldn't be happier always having the nugget ice to to chew while she enjoys her lemonade.

Best purchase we have made all summer!!!! Love the ease of the features, cleaning the unit is simple....I have literally consumed more ice this summer than I have in years!!!! It is like having my own "sonic ice" machine in my house and camper any time I want it ❤️

I had been putting off getting this beautiful ice maker for some time, but recently received it for a gift. This ice maker is AWESOME. Setup is easy. It's quick, and holds its own when company comes. Someone accidentally turned it off and the bin was nearly empty, but it quickly caught up and there was enough ice for everyone. The ice it makes doesn't melt super quick and is great in all types of drinks. My daughter loves it in her water, I make cocktails with it, and we also use it in iced coffee. Some reviews say that it's loud, and although you can hear it while it's making ice, it's not obnoxious. Much quieter than most kitchen appliances. Aside from the main sound from the condenser, the other sound I think others are complaining about mainly comes from the reservoir "vibrating" against the ice maker. I've found if you slightly pull it away from the ice maker, its quieter. When it's done making ice, you can't even tell it's on. The water reservoir is great and holds enough water for my family of four using it daily to where I only have to fill it about every other day. The night light is a nice feature and has two brightness levels, or you can turn it off. For some reason it connects to wi-fi so you can check the app and see that it's making ice. It's not a needed feature, but cool if you're into that sort of thing. Yes it's pricy, but after using it for about a month now, I would definitely spend it again, if this one breaks.

Ice maker is great! After every use ice maker starts to make more when the door closes. The whole family makes use for it, sodas, iced coffee. Perfect size ice. If I have 1 dislike/concern it’s the noise sometimes get a bit loud. Not all the time, just random.

we absolutely love our opal 2.0 nugget machine and do our regular cleanings. It is a little cumbersome to clean very difficult to find replacement parts even through GE. ours has been down for the last month because I cannot find a replacement ice spin or ice spin warped because my daughter put it in the dishwasher and it melted so I found an extra side bin, but I cannot find a replaceable ice tray holder anywhere any suggestions on how we can replace that? what do I need to do?

This is a great product. Easy to use, makes fantastic ice and looks great sitting on the counter. We love 'Sonic Ice'--if you've ever had a drink from the Sonic Food Chain, you know what I am talking about. The ice is soft and keeps drinks cold for a long time. It is a great addition to our kitchen and our friends love it.

This product seemed to work fine for about a month and a half. Tonight it's making a high pitched squealing noise so loud you can hear it throughout the house and it's stopped making ice. It's full of water, cleaned religiously since we turned it on, and now just sounds downright dangerous. We unplugged it out of FEAR that it is having a serious malfunction! No idea what to do but hopefully I can get a replacement.

My husband and I share the opal ice machine. I am always getting ice with my drinks now because I love the perfect nuggets. They are soft and keep drinks very cold. If you are having a crowd, make ice ahead of time, save it and keep making it. The machine makes ice quickly and can keep up with refills. It just isn't enough ice for the first round of drinks. Simply make it ahead. The machine is fast.