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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,794 ratings5,791 reviews
  1. 5 stars74% (4,278)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (380)

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Showing 1,481-1,490 of 5,791 reviews
Apr 12, 2021
Reviewer name: Tootimer
5 out of 5 stars
5 out of 5 stars review

Out of the box.

I am writing this because. I’ve already had the earlier model and it wasn’t as well designed as this 2,0. The ice bin is better and side by side it makes ice faster and is much less noisy as compared to the earlier model. The knowing that the unit is defrosting is an added feature that I think I will like.

Review from geappliances.com
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reply from GEA

Hello, Thanks for reaching out! We are so pleased to hear that you are happy with your new Opal. Welcome to the GEA family! If you need anything in the future, feel free to reach back out. Thanks! -HannahGEA

Jul 20, 2023
Reviewer name: Sad Ice Lady
3 out of 5 stars
3 out of 5 stars review

No longer working

I received this ice machine from my husband for Christmas as a new addition to my Queendom n it worked great! I had to call about the creepy noise it was making but overall, it was good until now. I did a cleaning as instructed but then on the first batch of ice was these little black things in the ice. Needlrss to say I was mortified bc I immediately thought of mold! I tried to clean again to no avail. Now it won't even produce ice! It makes that creepy noise n that's all! I AM VERY DISSAPOINTED bc this machine was loved by all that came toy home and I cried for one year after year until my hubby broke down n got it! Oh well, I guess it was fun. Can't figire out what else to do.

Review from geappliances.com
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reply from GEAppliances

Hello, We’re glad to hear that you enjoyed your icemaker while it worked, but we’re so sorry that it stopped functioning so unexpectedly. We know how convenient a readily available source of nugget ice can be, and we understand being disturbed by finding black specs in your ice. This is not something we want or expect from our products. The best thing to do in this situation is to reach out directly to the Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly. https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc Thank you for taking the time to leave your review. Please know we’re here should you need further assistance. -MichaelB@GEA

Nov 20, 2024
Reviewer name: TexDoc
5 out of 5 stars
5 out of 5 stars review

Good looking and functional

It is too early to give a detailed review as we have just installed the ice maker today, but suffice it to say that it was easy to set up and it is already making ice just 15-20 minutes after finishing the set up. It makes a low humming noise, but not intrusive. It is attractive and does not feel "out of place" in our kitchen.

Review from geappliances.com
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Jun 29, 2021
Reviewer name: Rach46
4 out of 5 stars
4 out of 5 stars review

Upgraded!

I upgraded to the 2.0 Opal and I'm enjoying it more than the older module. It's taking up less counter space than the first module and I like the look of the Smart HQ app for the Opal 2. Not sure if it's me but it seems to keep ice longer when its not in Making Ice Mode. Also like that the clean function is on the front and not the back.

Review from geappliances.com
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Jul 18, 2022
Reviewer name: I just like ice
3 out of 5 stars
3 out of 5 stars review

Second try

Works great so far. I would recommend anyone who buys it to purchase the warranty. The first one I bought the fan stopped working and it kept saying add water when it was full of water. I had it replaced under the warranty. Final note it stopped working at the one year mark

Review from geappliances.com
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reply from GE_Appliances

Hey there, and thanks for reporting your experience to us – we’re thrilled that your Opal is working great for you! However, we do hate to hear the fan on your former unit stopped working, and it was showing an incorrect add water message. We know issues like those must have been frustrating to deal with, and regret any inconvenience this caused you. We certainly don’t expect that sort of performance from our unit, especially when it’s only about a year old. Notice of your experience will be sent to our team for future review; your feedback is appreciated, as we always want to make sure we’re aware of any possible areas of concern. We are confident the new unit will serve your needs well for a long time to come. If you do have any concerns or questions in the future, we’re glad to offer assistance any time. All the best! -Sarah@GEA

Jul 25, 2022
Reviewer name: CAMOMOF3
5 out of 5 stars
5 out of 5 stars review

The perfect ice

We love our new ice machine. Works great and the wifi feature is so convenient to set a schedule and control when I am away from home. We have noticed some noises and it seems to need cleaning more quiet often then I expected so I am trying to understand if its just our water, but overall we love it and are happy with our purchase.

Review from geappliances.com
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May 1, 2023
Reviewer name: SalSal02
5 out of 5 stars
5 out of 5 stars review

Wonderful machine

I bought this ice maker with the money I won from my disability case. I have a ton of health issues and have been issuing bagged ice for a while now and my hands and back don’t like me picking them up. I bought this machine to help me get ice easily as I use tons of it a day and esp if I have company over it’s worked great I would def buy it again

Review from geappliances.com
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Mar 7, 2023
Reviewer name: Codyren
4 out of 5 stars
4 out of 5 stars review

Amazing Machine!!!!

After 2.5 years of our Opal Ice Maker Ed1, we knew we had to buy another (although the first ice machine should not have broke 2.5 yrs in) since we love the ice and functionality. Now hete we are with our 2.0 Opal Ice Maker. Excited about this one. MAKE SURE TO CLEAN THEM EVERY 3 WEEKS AND ONLY USE DISTILLED WATER!!!!!

Review from geappliances.com
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Oct 24, 2024
Reviewer name: Remy1343
5 out of 5 stars
5 out of 5 stars review

Amazing ice

Have only had this product up and running for About a week now, but the quality of the ice is absolutely amazing and as close to sonic ice as you could get. It is also very quick at making ice so you can guarantee that you will have a Cup full of ice in no time

Review from geappliances.com
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Aug 7, 2023
Reviewer name: JDubya84
5 out of 5 stars
5 out of 5 stars review

Easy to use, great features!

We absolutely love our new GE Opal Ice Maker! It's very convenient to have the WIFI connected to be able to set the operation schedule in the app. We wake up to ice ready in they morning and it shuts down in the evening when we're done with it for the day.

Review from geappliances.com
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