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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,794 ratings5,791 reviews
  1. 5 stars74% (4,278)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (380)

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Showing 1,461-1,470 of 5,791 reviews
Oct 1, 2020
Reviewer name: incodp
5 out of 5 stars
5 out of 5 stars review

Love It

Purchased the new model as a replacement for one of the original opals that we have had for several years. So far we like this model even better than the first. The side holding tank makes refills easier and less frequent. It reduces the need to remove the bin to add water, which helps keep mess to a minimum. Haven't had to clean it yet, but it looks like it is more serviceable than the original. We love the nugget ice and this works great for our family. The initial run cleaning seemed to go faster than the old unit since water drains more quickly. Also, the built in filter has finer mesh which should prevent small the general dust that sometimes makes it way into the bin from cleaning or use. If you don't own one you should get one. We do recommend using distilled water since our well water left deposits in the old model. I'd also recommend cleaning frequently - that was something we didn't do as much as we should have on the original unit we owned. Overall, well worth it!

Review from geappliances.com
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Mar 8, 2023
Reviewer name: Erbear
3 out of 5 stars
3 out of 5 stars review

Love the ice, makes funny noises.

This is our 2nd GE ice maker. Our first one gave out after about 1 year and a half. It made noise and then there was a leak, and then it stopped making ice all together. We have had this one for about 6 months and it makes squealing noises when it is defrosting. Which is kind of annoying but the ice is delicious so we deal with the weird noise.

Review from geappliances.com
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reply from GE_Appliances

Hey there- We appreciate you taking the time to send us your review and being a valued GEA customer. We apologize that you had trouble with your first Opal icemaker unit. This is not the quality we want for our customers and appreciate the feedback that we will send to our engineers and design team to help us improve or make changes on future builds. We do hope that you continue to enjoy using this new unit and it continues to work out great for you for many years. If you ever have any other issues though you can go on our website and contact opal support. We can link that here for you. https://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! Please let us know if you need anything else in the future, Sincerely- Dianna@GEA

Mar 11, 2021
Reviewer name: STyCo
5 out of 5 stars
5 out of 5 stars review

I’m in pebble ice heaven

I’m a self-described pebble ice aficionado, and the ice produced by this machine is just as good as Sonic or Chick-Fil-A’s. I’m so happy to finally have the good ice anytime I want it. The machine is quiet and well-designed, and even though the ice bin isn’t refrigerated, the ice stays good in it for several hours without melting or clumping too much. This was a bit of an indulgent investment for me, but I’m so happy with it. I held off buying one of these because reviews for the first version were iffy, but the 2.0 has been great so far. As long as it lasts a long time without breaking down, I would rate it 10 stars if I could.

Review from geappliances.com
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Jul 27, 2021
Reviewer name: Nana the Great
5 out of 5 stars
5 out of 5 stars review

Absolutely love it!!

We have it at our lake house. I love the WiFi feature. I can turn it on a few hours before we arrive and will have a full bin of ice waiting for us. We have 12 adults and 7 kids. It keeps up with us for the most part. Even when we do deplete most of the ice, it refills pretty quickly.

Review from geappliances.com
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Mar 1, 2023
Reviewer name: Happyfan29
4 out of 5 stars
4 out of 5 stars review

Ice maker

My mom loves the ice it makes. Easy to use. Like the cleaning reminders. Was great having it set up to the wifi. Was able to start making ice before we got home. It was ready for use to have right after we walked in the door. Only thing is the side was dented bad in Shipping. So now the machine rattles a lot noise.

Review from geappliances.com
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Jun 3, 2025
Reviewer name: Diana
1 out of 5 stars
1 out of 5 stars review

Three strikes and you’re out

This is my third GE ice maker. And now I’m kicking myself for giving them another chance. Every single one of these stops working within two years. This most recent $600 opal 2.0 lasted me exactly 1 year and 2 weeks before I came home to it making a horrible grinding noise and no ice in the bin. Two weeks out of warranty. Of course. Never again. What a waste of money.

Review from walmart.com
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Jun 25, 2021
Reviewer name: cawright
5 out of 5 stars
5 out of 5 stars review

It makes Ice!

The dentist says I shouldn't chew ice. Probably true, but we compromised and this ice maker is da bomb. Great for drinks and other ice related needs too. Easy to use and quiet. Highly recommended if you love ice just like fast food restaurants used to use, but don't go to fast food restaurants because they are also not good for you and pretty gross. I'm eating ice right now!

Review from geappliances.com
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Jun 25, 2024
Reviewer name: jj1970
4 out of 5 stars
4 out of 5 stars review

Best ice nugget machine, just doesn't last longe

By far the best nugget ice maker out there. My first one lasted just over a year. The second one only lasted 10 months. Hoping for longer appliance life on this one. I have tried other nugget ice makers. ice wasnt as soft as this one and they were much louder.

Review from geappliances.com
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Sep 29, 2022
Reviewer name: Opal review
3 out of 5 stars
3 out of 5 stars review

Great ice-loud machine

Absolutely love the ice but the machine makes some very loud noises. I previously owned another ice maker at a much lower price point that failed after 1 year so I upgraded to this machine but for the price I’m surprised at how loud it is. Especially because I bought the 2.0.

Review from geappliances.com
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reply from GE_Appliances

Hi - While we are delighted to hear you love your new Profile Opal ice maker, we are sorry you're finding the unit to be louder than you expected. We recommend reviewing page 14 of the owner's manual which provides descriptions of the normal sounds you can expect to hear and recommend you clean and descale the ice maker as explained on pages 7-9 -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf -- Doing so may help lessen some of the sounds you're hearing. You have purchased a great model ice maker and we want you to be happy with your purchase. Please keep in touch as we are here for you. Kind regards - Vikki@GEA

Mar 31, 2023
Reviewer name: Island Ice Cruncher
5 out of 5 stars
5 out of 5 stars review

Best Ice Ever

This is a great product and makes ice pretty quickly, Have been using the product for about 8 months and only issue is the light stopped working during my last cleaning cycle - working with Warranty department currently to resolve. We use the machine daily and go through a lot of ice in this household - would definitely recommend

Review from geappliances.com
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